SUMMARY

• Enthusiastic information technology leader with over 25 years of continuous, successful experience working with Fortune 500 Automotive and Consumer Products companies in a variety of Leadership, Program Management, Sr. Project Management and Strategic Planning roles as determined by the dynamic needs of the business. Supported: ERP, eCommerce, content authoring, supply chain planning, manufacturing, sales. marketing, distribution, global procurement and automotive insurance. Dedicated to leadership by example, teambuilding, innovation, and change for quality and cost efficiency.
• PMO & Program Management, IT & Business Project Management, SDP - 21, IDS Houston, RAD, CMMI. Providing methodology guidance and mentoring to staff and vendors.
• Vendor Management (Contract, SLA, RFP, SOW activities)
• Strategic Management, Balanced Scorecard, Strategy support, development and rollout
• Business Process Re-engineering and Modeling, Change Management, Business Analysis
• ERP (SAP, IBSS), B2B, B2C, eCommerce
• Excellent Presentation & Communication skills, at all levels, enterprise internal / external
• Led and stabilized highly visible, business critical, at risk projects
• Led executive steering committee meetings, reporting program/project status
• Led a team of IT application managers and executives to develop a custom methodology for use by the IT organization and business.
• Led small PMOs (less than 20 projects) and participated in large PMOs (over 100 projects)
• Planned, organized and led a variety of professional development, process improvement and technical trainings sessions for IT and business professionals.
• Coach and mentor employees, project managers, and program managers in appropriate skills and practices
• Member of executive working group preparing the 10 year maturity model for the business, including process, technology and resource dimensions.
• Responsible for developing the organizational “Vision” slide for the VP, illustrating how processes, Goals and core competencies cross all functional areas.
• Member of the executive technical team defining the strategic IT maturity model at Confidential including process, technology and resources. Key role in strategy support and rollout.
• 6 years PMO experience and over 16 Years formal Project Management experience in multiple multi-million dollar projects (currently preparing for the PMP exam).
• Able to quickly and easily translate complex technical concepts or documents into executive level presentations used as key communication tools to gain executive level understanding, funding, communicate project status as well as provide general external project overviews as appropriate.
• Applied new quality delivery and development process such as SDP-21, IDS Houston, SDLC
• Knowledgeable and experienced in business application development, IT infrastructure and systems. Excellent skills in entire MS Suite of tools (Project, Powerpoint, Excel, Word, Access)

PROFESSIONAL EXPERIENCE

Confidential, Farmington Hills, MI

Interactive Communications/Sales Marketing

Responsibilities:

• B2C Project Manager for Corporate, Brand and Dealer websites, web applications and data. Acting as the corporate, creative agency, dealer and application advocate, responsibilities include determining application strategy based on corporate, dealer and consumer requirements
• Prioritizing and managing application enhancements and fixes, addressing issues and concerns relative to website applications and data from a variety of sources. Responsibilities also include the coordination of RFQ development, thru supplier selection, as well as assisting with requirements
• Design, testing, training development and delivery for the new applications and websites. 4 Corporate Brand Sites, applications and 3450 Dealer Sites successfully implemented ahead of rollout schedule.

Confidential, Troy, MI

Dealer Technical Operations

Responsibilities:

• Program Manager for a $5 million dollar Dealership Service project expected to phase in through 2011 with significant annual deliverables providing measurable business value with each phase.
• Currently responsible for the initial strategic planning stages of the project, defining the 4 year strategic maturity model for business process, technology and resources, building the teams, defining the scope, time, communication, quality, nd risk project charter, budget, goals and objectives for the overall initiative.
• Project Manager for the final phase of a 3 year multi-million dollar Content Authoring project. Responsibilities included managing the resources, activities and tasks for the project, including 3 project managers.
• Project reporting responsibilities included status reports to the PMO. Responsible for preparing and presenting bi-weekly program details to the executive steering committee sponsoring the program.

Confidential, Southfield, MI

Senior Consultant

Responsibilities:

• Program Office team Member for a $90 million dollar a year motors insurance division of a $1.9 billion dollar financial services business. Responsibilities include assisting the project manager of a $4 million software replacement project with all of the SDP-21 methodology requirements and CMMI activities and required deliverables. Produced any additional adhoc deliverables identified as a result of corporate audits, executive presentation needs or any other project management activities to ensure the project remained on track .
• In October 2003, responsibilities expanded to include Program Office service and support for the entire department, mentoring Project Managers as they prepared for their SEI CMMI Level 2 assessment, which they successfully achieved in 2nd Quarter 2004.

Confidential, Southfield, MI

Senior Consultant/ Project Manager

Responsibilities:

• B2B Project Manager for the Item Catalog project for a $36 billion retailer. Planned, coordinated and tracked the activities between GE, SPS Commerce and internal I/T development teams to successfully deliver a solution allowing vendors to electronically transmit catalog updates to the client. eCommerce Project Manager for the item catalog vendor evaluation activities. Acting on behalf of the client, fully responsible for planning, coordinating and leading vendor visits and evaluations of Item Catalog providers and exchanges such as UCCnet, GE, QRS, Transora, WWRE and Vialink. Responsible for all project communication both internal and external, providing client education and delivering executive presentations on item catalogs and services in an effort to prepare top management with the information required to make an informed decision based on business requirements. Participated in contract negotiations. EDI liaison, facilitating the design of two new EDI documents (832 and 824) required for the project, ensuring the new documents met the project requirements. i2 Supply Chain Strategist Project Manager. Planned, coordinated, tracked the activities of consultants and client associates in an effort to gather requirements and conduct analysis required for strategic distribution and merchandising decisions using the i2 Supply Chain Strategist product.

Confidential, Winston-Salem, NC

Senior Consultant/Manager/Training Lead

Responsibilities:

• i2 Rhythm’s Supply Chain Planner implementation team member for the Jeanswear division of one of the world’s largest publicly owned apparel manufacturers. Responsibilities include assisting with the development of training material, conducting formal and informal user training, system testing, individual end-user training and any other related activity required to ensure the project met its deadline. This was on of i2’s largest, successful Supply Chain Planner implementations. Assignment: VF Corporation
• Project Manager at $100 million hosiery manufacturer assisting with the re-implementation of a custom ERP system (IBSS). Responsibilities include managing the entire project end to end, working with the software provider to understand the technical system design and functionality of the system, planning, coordinating and testing the application
• Documenting the functionality, developing training material for all areas, conducting training for the user community on the correct use of the ERP system. i2 Rhythm’s Supply Chain Planner implementation team member for the Knitwear division of one of the world’s largest publicly owned apparel manufacturers.
• The project completed on-schedule in April 2000. Responsibilities included, SCP model design, development and presentation of 8 modules of formal training to the client’s planning management team and planning group. Responsibilities also included system testing, report design and development using Brio, QMF and SQL. Assignment: VF Corporation

Confidential, Greensboro, NC

Information Systems Manager

Responsibilities:

• Responsibilities included planning, prioritizing and managing resources, located both in Greensboro and New Jersey, supporting the Order Fulfillment application, related projects and functional area users. Responsible for the design and implementation of a development methodology, standards and procedures, where previously none existed.
• Actively participated on ERP software evaluation team for the Men’s Wholesale Division. Responsibilities also included successfully managing the outsourced Year 2000 effort and the Data Warehouse projects for the entire division. Responsible for staff: hiring, professional development, giving annual reviews and engaging in personal improvement plans with HR if necessary.

Confidential, Winston-Salem, NC

Production Support Manager

Responsibilities:

• Included acting as liaison between the Information Technology department, project team and business community supported by the $13 million reengineering project. Responsibilities also included management of the design, promotion and implementation of software configuration management procedures for the DSD project team, managing the day to day production support for the field, which included support for approximately 50 headquarter users, over 3,000 part time merchandisers using hand held computing devices and 200 remote field managers using laptops.
• The DSD suite of systems processed between $6-$10 million in business each week. Responsible for staff: hiring, professional development, giving annual reviews and engaging in personal improvement plans with HR if necessary.
• SAP Project Team - Team Member Sales/Marketing/Distribution January 1996 to November 1996
• Performed in a team environment, utilizing leadership, analytical, presentation and sales skills to identify and understand existing “As Is” business processes and supporting system applications to define and promote via formal presentations new “To Be” business processes supported by SAP enterprise software. Attended four Sales/Distribution SAP courses and participated actively in SAP system configuration process supporting Sales/Distribution.

Confidential, Winston-Salem, NC

Project Leader/Analyst/Programmer

Responsibilities:

• Performed as project leader, analyst and programmer during the design, development, training and implementation phases of a PC/Novell Network based inventory tracking system successfully implemented in 12 manufacturing facilities in the US. Received special recognition as a top performer in an unusual and demanding assignment.

Confidential

Programmer Analyst

Responsibilities:

• Member of a project team responsible for the conversion and consolidation of financial systems originally developed in a variety of third generation languages into fourth generation languages: Nomad II and Adabase Natural.

Confidential, Troy, MI

Database Administrator

Responsibilities:

• Provided support for the Nomad II developers, users and product engineers. Facilitated data modeling reviews to ensure all Saturn systems development was integrated and followed Confidential standards.
• Provided data dictionary support required for maintenance and enhancements of PL/1 programs in an IBM 3090 MVS environment. Worked closely with internal customers to develop a prototype Bill of Materials system.
• Member of a swat team established to determine the feasibility of operating existing applications, running on an IBM 3090 vs. a Teradata platform using DB2/SQL.

Confidential

Project Leader

Responsibilities:

• Project Leader responsible for project team personnel and professional development, project plans, project budgets as well as all phases of system development utilizing fourth generation languages to deliver decision support applications for a variety of manufacturing areas.

Confidential, Southfield, MI

Support Team Member

Responsibilities:

• Member of the Training/system Support Team responsible for planning and coordinating hardware setup and training of senior executives and other internal customers. Developed training courseware: both computer based and instructor taught. Developed and implemented mainframe and PC based Decision Support applications.

Confidential

Computer Integrated Systems/Business Analyst

Responsibilities:

• Evaluated the feasibility of converting a Variation Simulation Modeling (VSM) application running in a computer timeshare environment to run on an IBM PC. Evaluated PC packages based on engineering requirements. Assisted engineering staff with PC package installation, training and operation.

Confidential, Southfield, MI

Account Representative/ Business Analyst/Project Manager/Programmer

Responsibilities:

• Account development, service and support of one of the largest divisions of a major automotive corporation (GMAD). Managed, developed and maintained various manufacturing tracking systems running in a timeshare environment accessed by client central offices and manufacturing facilities nationwide. Conducted formal client training each month as scheduled by Confidential Headquarters.
• Personally responsible for doubling account revenue in two years. Received special recognition for outstanding service and support of one of Confidential ’s largest accounts.

TECHNICAL SKILLS

Version Control: PVCS

Methodology: SDP - 21 IDS Houston RAD CMMI Traditional Waterfall

Project Management Software: MS Project

Flowchart Software: Visio

Issue Tracking: FogBugz Jira

Process Modeling: ProVision Workbench

ERP Applications: SAP IBSS

Supply Chain Planning Products: i2 Rhythm SCP Product i2 Supply Chain Strategist

Languages: Cobol Micro-Focus Cobol JCL SQL Fortran PL/1 Powerbuilder

Databases: Oracle Sybase MS Access DB/2 Adabase Natural Nomad II FOCUS

Operating Systems: Windows 95/98/2000/XP Windows NT Windows Vista MVS AS/400 Novell Netware Unix

Reporting and Other Tools: Cognos Brio

Microsoft Software: Word WordPerfect PowerPoint Excel Lotus Notes Outlook QMF DBVisulizer VSAM

Application Management: Java Developers Web Developers UNIX Developers RPG Developers MF Developers Powerbuilder Developer