Systems Administrator Resume

TECHNICAL SKILLS

Operating Systems: OS/400, VM/CMS, DOS/VS/VSE, POWER/VSE, OS/VMS & Windows

Hardware: IBM Confidential /400; IBM 4341; Windows PC

Languages: Query/400, Query Manager, SQL, COBOL, C

Software and Tools: MS Word, Excel, & Access. E - MAIL (Outlook, Lotus Notes, & GroupWise)

PROFESSIONAL EXPERIENCE

Confidential

Systems Administrator

Responsibilities:

Actively monitor and ensure the accurate processing of all daily, weekly, monthly and year end processing; utilizing Rumba, Robot/Scheduler, PRMS, and CIM.
Process back-ups and restores utilizing EMC CopyPoint (SAN). Assisted documentation of disaster recovery.
Process (MRP) Material Requirement Planning Confidential well Confidential Change Management (Turnover).
Document daily operations, backups, error messages, system problems and changes.
Monitor Network Servers via SolarWinds, EDI process and all peripheral equipment, which include problem determination, resolution, and escalation.
Support Confidential /400 and Network profiles (Active Directory).
Support special projects and emergencies keep systems available, Confidential well Confidential analyze end users concerns.

Confidential

Systems Administrator

Responsibilities:

Executed processing according to documentation.
Monitor all phases of computer operations on more than 50 Confidential /400 (1 with 22 partitions) that ran
JDE, SAP, MQ & Vision.
Monitored the backups on 22 Network Servers and 7 Mail Servers.
Monitor all systems for problem determination, resolution, and escalation.
Maintained tape library via 2 ATL’s (26 tape drives) running on BRMS.
Logged all customer calls in Catalysis.

Confidential

Help Desk Technical Support Engineer

Responsibilities:

Supported Confidential /400, N/T, & UNIX clients with everything from installation, configuration (which included scanning, importing, security, reports, and automatic report distribution), planning, solutions, to troubleshooting our Software (Spy Vision, Spy View, & Spy Web) via phone and e-mail.
Recreate issues on my computer and in the lab to establish a solution.
Logged all customer calls in Clientele.

Confidential

IXPlus Consultant

Responsibilities:

Trained all Confidential /400 staff in the aspects of Confidential /400 operations, and the software package IXPlus.

Confidential, Woodland Hills, CA

Manager Operations

Responsibilities:

Load PTFs, maintained system stability and performance, responsible for the scheduling of all jobs, and the Purge data from the system.
Utilized Query/400, Query Manager, some CL & RPG * Assisted with upgrade to a new Confidential /400 and the IXPlus software package.
Communicated with all third party venders in regards to resolving any issues.
Tested all new applications and wrote corresponding procedures and/or documentation.
Analyzed possible report and billing discrepancies and created a plan to resolve any issue.
File transfers via N/S Transfer. FTP files. Backup & restores.
Drafted disaster recovery and operational procedure.