CERTIFICATIONS AND TRAINING:

Service Manager Change Management

• NSA Way Methodology
• IBM-Rational Unified Process RUP
• Test Manager
• Requisite-Pro
• Automated test tool Robot, and XDE for Java J2EE and Web recording
• Clear-Quest, Clear Case
• Rose, HP-Mercury Interactive testing suite Quality Center/Test Director version 9.2
• Quick Test Professional 9.0, Win-Runner, and Load-Runner certification
• Agile Scrum Methodology certification
• HP-Information Technology Infrastructure Library ITIL
• Rally, Primavera project management
• Financial Accounting Corporate Tracking System FACTS and DOD Financial Management, 3/8/2011
• FACTS Requisition Process, 3/8/2011
• Financial Management and Program Analysis with FACTS
• Asset Management
• Facility Management, and FACTS Reporting

SUMMARY:

Confidential 20 years experiences in Enterprise Architecture DoDAF, TOGAF, FAF , DevOp Solution Architecture, Full Life Cycle Software development and integration involving of large scale and complex IT projects, SOA TIBCO, Mule ESB enterprise modernization, Business Architect, Business Rule Management DROOLS, ILog, Enterprise Content Management/ Digitization FileNet, Documentum, Al Fresco, Business Process Management BPMN, BPEL, Service Manager SME, PeopleSoft and Oracle ECM integration.

Confidential has provided strategy development and recommendations for DoD Operational/Core Programs Modernization/Legacy Migration with the streamline Strategic Recommendations for Expectation Management Agreements EMA / Service Level Agreements SLAs and Enterprise Licensing Agreements ELAs utilizing Agile and ITIL Process Improvement Methodologies to Identify Opportunities for Enterprise-Wide Standardization with research, analysis, briefings, reports and background papers on technical aspects of the programs DoD, USMC, DLA, USAF, NSA, DHS, USDA, FBI and Intelligence Community IC.

Responsibilities:

• Design an Architecture Framework that lays out the components for applications and infrastructure development and service delivery and their relationships
• Incorporate well founded industry approaches in the definition of the Framework
• Evaluate and choose the best technologies, components and subsystems to build efficient and performing product features
• Perform architectural design and documentation
• Translate client's business needs into the framework definition. Support business development activities, providing responsible consulting delivery leadership in discovering and shaping opportunities, solution development, proposal generation, Return of Investment, and Service Level Agreement Communicate and document designs
• Self-motivated, articulate and experience with SDLC waterfall and certified Agile methodologies
• Incorporate integrate considerations to enterprise services ESB, such as content management, analytics, and authentication and profile stores
• Experience in SOA principles, message-oriented software patterns, design patterns, and enterprise integration architectures.

Confifidential certifications Alfresco, HP-Mercury suits, Agile Scrum Methodology, and ITIL, with the working knowledge of COTS HP service manager, COBIT, CMMI, Experience with End-to-End IBM BPM solutions are based on IBM BPM 7.5, ETL Talend, JSP, jQuery, AJAX, Web Services, Tibco EMS and Oracle database 10/11g, BPEL, WS- , XML, SOAP, Restful, WSDL, XSLT and Java/.Net based Web Services development of Java/J2EE, JavaScript and J2EE Technologies - EJB, JMS, JDBC, SQL, HTML, XML, CSS JSP, JMS, XML, XPath and XSLT, Data modeling, ETL, SQL, OZONE Widget, Apache Lucene/SOLR indexing search, RetreivalWare, subversion, Hadoop, Marklogic, Hbase, web-based application, WebSphere Application Server, WebSphere ESB, SOA Software, API Gateway, Weblogic, WebSphere Service Registry Repository, Red Hat Linux Enterprise Content Management technologies, Adobe CQ 5.x, ECM/Core Java / J2EE EJB, Spring, MVC, Data, Security, AOP, and Batch, struts , Hibernate, Web Services, JMS, RMI, JNDI

EXPERIENCE:

Confidential

Present Universal System Consultant

• Provided the consultant services for the multiple million dollars in Project Management in Legacy to Current Infrastructure migrations. IT support with ITIL, Agile Scrum methodology and solutions in the areas of system architecture, middleware, hardware, software architect, system design, development, integration interfacing, network security, network and system vulnerability analysis, internal control document, life cycle testing support, system and network security scanning, training, production and implementation for the US government, and commercial corporate America as a subcontractor.
• COTS developer in building content management and data model of Alfresco from multiple repositories with a complete the data migration of the content from the current repositories to the Alfresco services using REST-based services for integration and the rest of the solution components. Enhance search capabilities in Alfresco. Conduct unit and integration testing. Support implementation and deployment of the solution and resolve impediments and any incident defects. Provide post production deployment support and training and knowledge transfer. Experience in Multi-Tier Application Programming, Multi-Threaded and Asynchronous programming, and Alfresco programming in creating/ enhancing services to store/retrieve information from content repository, creating WebScripts, aspects, associations and categories, designing and creating content models and custom object types and aspects. Experience in API, SOAP, RESTful services, Java/JEE programming, and established Java standards with experience in many of the following technologies: Spring, Maven/Hudson, JAX-RS: Jersey, RESTEasy, Eclipse/IDE, Subversion, Tomcat, JBoss EAP, JBoss EWS, JSON, XSD, ORM- myBatis, JAXB, Jackson, Oracle 11g, XML of Web services development, Web services security, Service Oriented Architecture SOA, Design patterns, Multi-Process programming, Peer review and code review, Visual Basic knowledge, CMIS Apache Chemistry OpenCMIS, Alfresco OpenCMIS Extension, Rally, Agile development, test driven development / Mock object frameworks Mockito , Jersey test framework, and design/implementation of new features to CMS application.

FBI/ITED/Enterprise Engineering Services EES 2/11/2014 Present , Service Management Engineer and Subject Matter Expert SME

Confidential

Identity Asset Manager, Knowledge Manager, HP service manager and subject matter expert in supporting FBI tier 4 engineering service management and service management solutions. He is also ServiceNow Developer and Administrator that is responsible for the development of windows server, web tier server, applications server, load balancer server and database server. Mr. Le is also responsible for a day to day administration of the Service Manager and ServiceNow as tier 4 engineering, UAT, Production implementation supporting service management, service center and stakeholders within the agency.

Confidential

Responsibilities

• Perform day to day administration of Tibco, Service Manager and ServiceNow instances, including changes to process, workflows and items, building reports, managing data, personalizing lists, content management
• Design, prototype, implement, and test technical solutions for Service Manager and ServiceNow implementations.
• Develop custom integration components SSO, LDAP, Fire wall, IIS, Java, Oracle, Apache Tom Cat, etc. and integrate legacy systems with Service Manager and ServiceNow using mid-server, web services, email, knowledge management, problem management and other relevant technologies
• Research, identify application issues and system deficiencies and recommend solutions
• Create and update COTS and use update sets to move customizations between ServiceNow instances with matching enclaves of development, testing, discover recovery, and production environments.
• Perform installation and testing of vendor-provided updates, new releases and patches
• Provide technical support and answer CCB, technical and application configuration questions, incident tickets, Request for Changes RFC of standard changes, normal changes, emergency changes
• Team Lead and responsible for developing web services using Service Manager, Knowledge Manager, TIBCO Business COTS implementing Business Rules using TIBCO BusinessEvents deploying, monitoring, configuring and troubleshooting solution providing support to UAT and implementation best practices for production.
• Lead the effort in the development of process flows in the implementation and integration of the TIBCO products with other technology such as HP Service Manager, Oracle 11g, Apache, etc. Providing support in the configuring and troubleshooting solution and providing implementation best practices to development team.
• Serves as first POC with product vendor and Service Level Agreement for support and integration issues. Providing technical guidance to development team in the implementation and integration of the TIBCO products with other supported technology such as Java, J2EE, Tibco Business Events, Work, and EMS. Integrate with other COTS products, configure, customize, develop, install, trouble shoot, and provide operational support. Design, Install TIBCO Architecture components and Develop code and work with software development organization to ensure the compliances of business and functional requirements are met.

Skills/Knowledge

• Deep functional and technical knowledge and experience in development of the Enterprise Architecture, Service Oriented Architecture, HP Service Manager, and ServiceNow platform with special emphasis on Service Request Catalog, Service Level Agreement, Knowledge Management, Problem Management, Incident Interactive, CMS and CMDB
• Proven success in updating, configuration, implementing and administrating enterprise SOA, Oracle ECM, PeopleSoft, Service Management and ServiceNow implementations
• Experience of software enterprise architecture principles, specifically for portals, web sites, servers, security and systems integration in large-scale and complex systems development project
• Demonstrated strong knowledge of Relational databases and SQL and uCMDB, Java JavaScript, AJAX, Jelly, HTML, XHTML, XML, CSS
• Service Oriented architecture and web services integration SOAP, WSDL, REST
• Demonstrated project plan, milestone, roadmap and execution skills with experience of working directly with customers and clients
• Strong written and verbal communication skills
• Ability to work independently with limited supervision under constrained deadlines
• Experience with Cloud / VMWare/Virtualized / SaaS implementations

USDA/NRCS SOA PROGRAM

Confidential

• Technical Solutions Architect, SME, Alfresco, SOA Architect Lead and Service and Solution Architect/Lead Project: Service Oriented Architecture, SOA Governance, Business Process Management, Enterprise Resource Planning ERP , Mobile Device Management MDM System and Mobile Application Store MAS
• Manage the creation and maintenance of the technical and systems architecture policies, procedures and best practices for all SOA and Tibco, BPM using OpenTextCase 360, Case Management Solutions, Oracle ECM, ERP, MDM, MAS solutions.
• Contribute to the creation of comprehensive end-to-end enterprise SOA project plan and roadmap with Registry, Repository, Runtime, and Mobil implementation for all application solutions that adhere to established policies, procedures, practices, and defined requirements.
• Implement SOA governance policies that align and enforce enterprise architecture with all areas of IT, and business ensuring that architectural procedures are adhered to in the SDLC implementation of new and/or modified systems such as PKI security architecture with Single-Sign-on.
• Create and implement technical architecture policies utilizing best practices that ensure that all solutions will be delivered in a manner with customer's satisfaction. Responsible for design solutions that are replicable as a result of a project or continuous operations for Delivery, Support and Integration of in the areas of Supply Chain, Plant Operations, Human Resources and Finance Applications, Systems Design, Configurations and Delivery of new solutions. Develops supporting documentation by providing training on the process, constant scope changes and assess risks on lights on services, and show leadership qualities in managing resources as well as suppliers and service partners. Act as a business consultant to the Services team, responsible to manage new demands and stakeholder management, design solutions and strategy roadmaps in conjunction with the company's business partners and strategy teams. Manage third party suppliers and service partners from technical perspective. Provide solution and technical expertise as a technical advisor by actively participating with project or services teams with a strong desire to make a difference in AES by supporting and expanding company information systems. Lead and coordinate Applications Systems Support team to ensure delivery of cost effective services partnering with IT Services and Hosting Services teams to identify, prioritize, develop and implement technology and collaboration solutions, partnering with SBU IT technology teams to leverage platforms / knowledge and ensure repeatable solutions. Perform project management duties for technology deliverables by ensuring all processes, procedures and policies related to Technology and Collaboration Service Delivery are documented and maintained. Develop, implement and manage operational and management KPIs and SLAs. Coordinate with other support teams to understand integration points and other systems, analyze the impact of all proposed system changes. Identify opportunities for improvements in systems and processes for continuous smooth operations. Plan for technical changes to the environment using a structure approach that minimizes the impact, risk and achieves high availability and reliability and performance of the SAP instances. Provide recommendations on preferred solutions by partnering with Enterprise Architecture, Network, Service Integration and Hosting Services teams. SAP Installation and configurations, including databases and application servers. SAP client administration client copy, delete client, create client and export/import client . Define technical specifications for development of data exchange interfaces, SAP middle ware. Support, manage and configure global Financial Consolidation application SAP BPC, and implement Disaster Recovery Operations for Critical applications as part of Business Continuity Process.

Projects:

• BPM End-to-End Solutions and Implemtation:
• Enhance Customer Service at an enterprise scale by responding to customers faster, and across multiple channels.
• Shorten Time to Value by capturing business requirements and implementing solutions within the business units by utilizing agile solutions with flexible deployment options.
• Return of Investment ROI for Business and IT Costs by providing solutions such as reusability with less reliance on IT coding that are created to be agile, model-driven, and come with pre-built service components.
• Increase Business Insight with increased transparency and intelligence into structured and dynamic processes to help customers understand availability and remove bottlenecks faster, and focus on achieving business results.
• Oracle 11g Full Life Cycle Implementation
• Consulting experience as a hands on as developer and/or architect working with one or more major enterprise content management platform from an industry leading vendor with experience of full life cycle implementation of Oracle 11g WebCenter Sites / Fatwire, administration and tuning of WebCenter Sites and/or Fatwire, capturing and expressing ontology and taxonomy concepts in consumable format by business and technical audiences, and knowledge of HTML 5, Web 2.0. File system adapter data control development.

Oracle Enterprise Content Management ECM Architect

• Developed and delivered strategies and solutions for USDA/NRCS in managing the capture, storage, security, revision control, retrieval, distribution, preservation and destruction of enterprise documents and content.
• Supported business users with rapid access to the needs of information and services with more efficiently, better informed business decisions and enable NRCS organizations to become more competitive within USDA, enabling clients to effectively optimize the value of its information at expected Return of Investment ROI at every point of the information lifecycle.
• Performed the configuring, administering, monitoring, documenting, analyzing, patching, and troubleshooting the PeopleSoft, Oracle Enterprise Content Management ECM integration and architecture including software, servers, databases, and other related COTS such as PeopleSoft.

SOA Experience:

Center of Excellence COE governance, requirements, transition, roadmap, risk analysis, design for performance, reliability, scalability, interoperability, and security, development testing, integration and implementation of IBM Enterprise Content Management capabilities:

Confidential

Sr. System Architect/Technical Solutions Architect

• Support Division Technical Director in performing ERF division Service Oriented Architecture SOA , identify the legacy/ as is redundancies, gaps, reused, and develop a new automated version of the existing programs/applications including wireless technology.
• Responsible for specific designs and architecture, and operational support for the system engineering in solution, installation, testing, evaluation, deployment, and maintenance of Digital Rights Management DRM and PKI security solutions within the IT architecture.
• Experience with Alfresco ECM, BPM, Oracle SOA 10/11g, PeopleSoft, Oracle Database, BPEL, WS- , XML, SOAP, WSDL, XSLT and Java/.Net based Web Services development Java/J2EE, JavaScript and J2EE Technologies - EJB, JMS, JDBC, SQL, HTML, XML, CSS JSP, JMS, XML, XPath and XSLT, Data modeling, ETL, SQL, OZONE Widget, Apache Lucene/SOLR indexing search, RetreivalWare, subversion, Hadoop, Marklogic, Hbase, web-based application, WebSphere Application Server, WebSphere ESB, Weblogic, WebSphere Service Registry Repository, SOAP, IBM BPM, Java/J2EE.

Confidential

• Support the DHS Head Quarter, Office of Advanced Technology Division OAT , Office of Chief Information Officer OCIC and Enterprise Architecture Program Management Office EAPMO in a holistic business architecture development and introduction of new approaches and principles to technical issues as the subject matter expert, and as a prime senior advisor.
• Engineering supporting Portfolio PMO in full life cycle SOA implementation, SOA Governance, enterprise architecture, system/application engineering, development and applied methods, theories and research techniques in the COTS, investigation solution of Federal Government advanced system requirements and complex problems.
• BPM, Alfresco, Oracle ECM, Oracle SOA, PeopleSoft architecture with J2EE/Java application development, web interfaces, Oracle database development

Confidential

Sr. IV V Manager/Technical Solutions Architect

• Directly support the government management on monitoring the prime-contractor's operation maintenance on help desk services.
• Independently verify validate the subcontractor's performance of the desk side services, System Reliability Services, Enterprise Operations Services, Network Support Service, and System Administration Services on the customer's system.
• Audit the documents and after action reports. Propose the process improvements, and project management support to the customer's upper management/section chiefs.
• Acted as liaison/task leader for the development, implementation and deployment of the Federal Enterprise Oracle SOA Suite 11g including Registry, Repository, Runtime, Policy, Portfolio, AIA, ADF, OSB/ESB/API Oracle.
• Alfresco, BPM, Oracle ECM, Oracle SOA architecture with J2EE/Java application development, web interfaces, Oracle database development

Confidential

IV V C A Security Engineer Manager/ Sr. Principal Solutions Architect

• Supported the IC program management from increment/sprint evolution to release planning, V V and C A, Test Readiness Review TRR , System Integration Test SIT , Formal/ Factory acceptance Test FAT , CATB, Operational Readiness Review ORR , Operation Maintenance O M , Site Integration Test SIT , Site Acceptance Test SAT /stakeholder, User Acceptance Test UAT , Initial Operation Capability IOC , Interim ATO, and Authority to Operate ATO.
• SOA Integration Architect / Developer responsible for architecture / design / governance of real time services used to support large scale software integration efforts with strong understanding of Service Oriented Architecture SOA concepts loose coupling, modularity, reusability, a-synchronicity, high availability, scalability .
• Alfresco, BPM, ORACLE ECM, PeopleSoft, Oracle SOA architecture with J2EE/Java application development, web interfaces, Oracle database development

Confidential

Sr. System Engineer/Integration/Technical Solutions Architect

• Performed and provided technical direction for the development, engineering, interfacing, integration, and testing of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical non-technical assessment and management life cycle of end-to-end flow project and system analysis.
• Integrated Alfresco, BPM, PeopleSoft, ORACLE ECM, Oracle SOA with J2EE/Java application development, web interfaces, Oracle database development

Confidential

Sr. Technical Solutions Architect/ Sr. Electrical Engineer

• Designed and developed the tank weapon on US Marine's Expeditionary Fighting Vehicle EFV for General Dynamics Amphibious System Vetronics. This EFV with an effective fighting capability was broadcasted on the History TV channel/Future Weapons show on September 2007.
• Alfresco, PeopleSoft, BPM, ORACLE ECM, Oracle SOA architecture and Oracle database with J2EE/Java application development, web interfaces, Oracle database development

Confidential

Contractor Technical Manager

• Assisted with test in progress and retest activities to ensure correction of defects.
• Participated in the Technical Exchange Meeting TEM to identify the critical business requirements baseline, and consult the clients in resolving issues related to system implementation.
• Interfaced constantly in face-to-face with IRS and Prime with a collaborative approach, and established the excellent relationships with client managers, COTR, Technical Advisors, Technical Leads, prime and professionals.
• Alfresco, PeopleSoft, BPM, ORACLE ECM, Oracle SOA architecture with J2EE/Java application development, web interfaces, Oracle database development
• Supported Oracle ECM integration with PeopleSoft

Confidential

Technical Solutions Architect and Analysis, Consultant

• Developed the performance monitor module to test the US Court Personnel model, and Case
• Management/Electronic Court Filing System CM/ECF using the Rational automated testing products Rational Suite Enterprise, version 2001A to monitor the response and test workload performance.
• Alfresco, PeopleSoft, BPM, ORACLE ECM, Oracle SOA architecture with J2EE/Java application development, web interfaces, Oracle database development