SUMMARY

• 17 years of Systems Administration in Various Windows Enterprise Level Environments
• 13+ years of Expertise in Citrix, VMWare, Windows Server, Active Directory and Exchange
• 13+ years of experience with MS Exchange (Server 5.5 - Server 2016) (13+ MS Office, Office 365 5+)
• 13+ years System Center Operations Manager (SCOM)
• 10+ years Mobile device management (MDM) Android, iPhone, Blackberry
• 6+ years PowerShell Script Writing
• Excellent organization skills, with the ability to prioritize tasks, in a fast paced changing environment.
• Excellent written and verbal communications skills, with the ability to effectively communicate at multiple levels of an organization.
• Cloud Migration Experience includes (AWS, AZURE, Citrix)
• Proven track record of taking initiative and delivering solution oriented results. 17+years
• Demonstrated ability to work independently, as well as within teams. (8+ years as Level 3 Lead Engineer)
• Ability to work required shifts including weekend, evening, and on-call as necessary.
• Experience with service desk, service delivery and complex help desk environments.
• Active Directory experience includes GPO (Creation and Management), ADFS, and PKI\Certificates
• VMWare experience includes: ESXi 6.0, and VSphere (13+ years)
• Windows Server experience covers Server NT through Server 2016
• DFS\FRS, NTFS, Terminal Server Management Kaseya Network Monitor (KNM), Kase and Managed Engine
• SAN Storage Solutions 13+ years includes NetApp
• Microsoft Key Management service
• Virtual Desktop Infrastructure Management (Hyper V 8+ years and VMWare 13+ years)
• Excellent customer service orientation and follow up skills.

TECHNICAL SKILLS

Software: Windows Server 2016/Windows10 and respective services (DNS, WINS, IIS, DFS, AD), AWS VMware Cloud, MS Exchange 2016, Microsoft Office Suite 2016, Office 365, Citrix, Xen App 6.5 Xen Desktop 7.0, Robocopy, VMware 6.5, App V, Hyper-V, OneDrive, vSphere, Lotus Notes, Hyena, LAN Desk, SharePoint, Remedy, Webroot Virus Removal, Commvault, SCCM, Shavlik, Kaseya Network Monitor (KNM) Team Viewer, WireShark, Apache Web Server, Managed Engine, SCOM, NetBackup, Dame ware, DFS, Blackberry Enterprise Server, Apple & Android Cell Phone Management, Networked Print Server, IIS, Symantec Endpoint Protection, and McAfee Virus Suites

Hardware: Intel workstation, blade solutions (Dell, IBM, HP), network attached storage, Android, iPhone, Blackberry communication devices, Cisco, HP/Dell Servers Various SAN Solutions

Protocols: TCP/IP, DHCP, SMTP, SNMP, FTP, VLAN, VPN, WLAN, Telnet, OSI model, DMZ, routing concepts

PROFESSIONAL EXPERIENCE

Confidential

Senior Systems Infrastructure Architect Lead Engineer

Responsibilities:

• Security Vulnerability Remediation Project Lead (SCCM)
• Drive solutions and best practices by mentoring fellow architects and engineers
• Deliver end-to-end automation of deployment, monitoring and infrastructure management in AWS VMware Cloud environment
• Windows 10 Migration/Office 365 Engineering and Administration
• Active Directory Windows Server 2016 Architecture
• Security Center for Vulnerability Management, Web Security
• Local Administrator Password Solution (LAPS) Support Administration
• Application Packaging for Microsoft and 3rd Party Applications
• PowerShell VB Script Writing
• Identify Security Risk- in a Microsoft BitLocker Administration and Monitoring (MBAM) Server Environment
• Implemented IT Infrastructure Library (ITIL) Processes and Standards for Best Practices
• Lead Engineer Windows Server 2016 /Windows 10 Desktop Lead
• Monitoring with System Center Operations Manager (SCOM)
• Managed System Center Endpoint Protection
• Support for Apple iPhones and Android (Samsung) Mobile Device Management (MDM)
• Group Policy Management
• One Drive Support with Office 365 Administration
• Cisco TelePresence Video Communication Server (VCS)
• Administered/Engineered/ VMware Server Virtualization for Enterprise Domain Environments
• Multiple Virtual Server Enterprise Environment Vmware/VSphere
• Citrix Application Integration
• Engineer and Support Desktop Auto Deployments
• San Storage Management
• WSUS Patch Management/SCCM Patch Management
• Bitlocker File Encryption
• Engineered/Administer Office 365
• Apple/PC Desktops
• Windows 7/8.1/10 Desktop OS administration
• Tier 3 Support Engineer

Confidential

Senior Systems Infrastructure Architect Lead Engineer

Responsibilities:

• Security Vulnerability Remediation Project Lead (SCCM)
• Exchange 2010 Office 365 Engineering and Administration
• Deliver end-to-end automation of deployment, monitoring and infrastructure management in an AWS VMware Cloud environment
• Active Directory Windows Server 2016 Architecture
• Qualys Vulnerability Management, Web Security, Cloud Management of Assets
• Privileged Access Management (PAM) Engineering Support Administration
• Application Packaging for Microsoft and 3rd Party Applications
• PowerShell VB Script Writing
• Identify Security Risk- in a Microsoft BitLocker Administration and Monitoring (MBAM) Server Environment
• Implemented IT Infrastructure Library (ITIL) Processes and Standards for Best Practices
• Exchange Migration from Exchange 2010 to 2016
• Lead Engineer Windows Server 2016 /Windows 10 Desktop Lead
• Monitoring with System Center Operations Manager (SCOM)
• Managed Symantec Endpoint Protection
• System Center EndPoint Protection
• Performance Monitoring on All Wintel, Linx, Unix devices using Kaseya Network Monitor (KNM)
• Support for Apple iPhones and Android (Samsung) Mobile Device Management (MDM)
• High Profile Clients (WellsFargo, Shareholders, VIP’s)
• Symantec EndPoint Protection
• Cisco TelePresence Video Communication Server (VCS)
• Group Policy Management
• One Drive Support with Office 365 Administration
• Administered/Engineered/ VMware Server Virtualization for Enterprise Domain Environments
• Multiple Virtual Server Enterprise Environment Vmware/VSphere
• Citrix Application Integration
• Engineer and Support Desktop Auto Deployments
• Engineered/ Administered Active Directory 2012
• San Storage Management
• WSUS Patch Management/SCCM Patch Management
• Bitlocker File Encryption
• Engineered/Administer Office 365
• Apple/PC Desktops
• Windows 7/8.1/10 Desktop OS administration
• Tier 3 Support Engineer
• Disaster Recovery Document Process

Confidential

Senior Systems Infrastructure Architect/Engineer

Responsibilities:

• Exchange 2016 & 2010 (Mixed Environment) and Office 365 Engineering and Administration
• Microsoft Assure and Active Directory Windows Server 2016 Architecture
• Implemented IT Infrastructure Library (ITIL) Processes and Standards for Best Practices
• Security information and event management (SIEM)
• SolarWinds Server Monitoring
• Exchange Migration from Exchange 2010 to 2016
• Lead Engineer Windows Server 2016
• Installed/Configured Exchange 2016
• Monitoring with System Center Operations Manager (SCOM)
• Managed Symantec Endpoint Protection
• Support for Apple iPhones and Android (Samsung) Mobile Device Management (MDM)
• High Profile Client Facing (Share Holders, VIP’s)
• Symantec Spam Protection
• Group Policy Management
• Robocopy for data Migration
• Cisco TelePresence Video Communication Server (VCS)
• One Drive Support with Office 365 Administration
• UE-V (User Experience Virtualization)
• Administered/Engineered/ VMware Server Virtualization for Enterprise Domain Environments
• Multiple Virtual Server Enterprise Environment Vmware/VSphere
• SEP Antivirus solutions
• Citrix Application Integration
• Engineer and Support Desktop Auto Deployments
• Engineered/ Administered Active Directory 2012
• San Storage Management
• Kase Systems Management Appliance /WSUS Patch Management/SCCM Patch Management
• Bitlocker File Encryption
• Engineered/Administer Office 365
• Apache Web Server Management
• Apple/PC Desktops
• Windows 7/8.1/10 Desktop OS administration
• Tier 3 Support Engineer
• PowerShell VB Script Writing
• Disaster Recovery Document Process

Confidential

Senior Systems and Desktop Architect/Engineer

Responsibilities:

• Exchange 2013 and Office 365 Engineering and Administration
• Lead Engineer Windows Server 2012 R2
• Implemented IT Infrastructure Library (ITIL) Processes and Standards for Best Practices
• Managed Symantec Endpoint Protection
• Solar Winds
• Group Policy Management
• Robocopy for data Migration
• Security information and event management (SIEM) Enterprise Server Environment
• Support for Apple iPhones and Android (Samsung) Mobile Device Management (MDM)
• Designs and Implements Virtual Desktop Solutions
• Administered/Engineered/ Hyper V Server Virtualization for Multiple Domain Environments
• Multiple Virtual Server Enterprise Environment VMware/VSphere
• Implemented Various Anti-Virus solutions
• Citrix Application Integration
• Engineer and Support Desktop Software Deployments
• One Drive Support with Office 365 Administration
• Configured Administered/Engineered/ Citrix Xen Desktop VDI /XenApp 7.5
• Engineered/ Administered Active Directory 2012
• San Storage Management
• Shavlik/SCCM Patch Management
• System Center 2012 R2 (SCOM) Configuration/Administration
• Engineered/Administer Office 365
• Apple/PC Desktops
• Windows 7/8.1/10 Desktop OS administration
• Tier 3 Support Engineer
• PowerShell VB Script Writing
• Document Process

Confidential

Senior Infrastructure Migration Planning Architect/Engineer

Responsibilities:

• Responsible for Infrastructure Design, ensuring availability, reliability and manage all IT related systems and infrastructure including servers, desktops, laptops, and printers
• Lead Project Planning Infrastructure Active Directory from Windows Server 2003 to Windows Server 2012
• Implemented IT Infrastructure Library (ITIL) Processes and Standards for Best Practices
• Support for Apple iPhones and Android (Samsung) Mobile Device Management (MDM)
• Group Policy Planning and Testing in Prep for Migration
• Robocopy for data Migration
• Security information and event management (SIEM) Enterprise Server Environment
• Monitoring with System Center Operations Manager (SCOM)
• Designs and Implement Desktop Software Deployments
• System Center 2012 R2 (SCOM) Configuration/Administration
• Remediate security vulnerabilities on Server Operating Systems, Networks and File level security
• Site Migration of Windows 7 End users to Windows 10
• One Drive Support with Office 365 Administration
• Linux Red Hat Administration
• Build Exchange Environment 2013 for email and messaging Systems
• Administered/Engineered/ Hyper V Server Virtualization for Multiple Domain Environment
• Virtual Server Enterprise Environment
• Office 365 Administrator
• Disaster Recovery Planning/Writing
• Powershell Script Writing
• Webroot Virus Protection
• Administered/Engineered/Citrix Xen Desktop/XenApp 6.5, environment for Multiple Domain Environment
• Active Directory 2012 Environment
• San Storage Management
• Engineered SharePoint 2013 Server
• Application integration
• PowerShell VB script writing
• Windows 7/8.1/10 Desktop OS administration
• Managing relationships with IT Vendors for various products
• Project Lead Escalation Point to Help Desk Engineer
• Migration Documentation
• Apple/PC Desktops
• Take part in/oversee design of new services & projects
• SQL Server 2012
• Server Level and file level provision services as requested by management or user base