SUMMARY

• A quick learner always looking for opportunities for new knowledge & skills can work well with a team or independently skilled in project management and the entire software development life cycle experienced with helping customers/users work through problems, errors, & bugs proficient in many batch & interactive programming techniques, including subfiles possess a blended knowledge of data processing systems and business concepts allowing effective communication with customers/users, accurate interpretation of their requests, and successful implementation & maintenance for their needs

TECHNICAL SKILLS

• AS/400 programming languages & skills: RPG IV (columnar & free - form), RPG III, CL, ILE, Java (little), XML, SQL (embedded & stand-alone), and FTP (modem or IP)
• AS/400 tools: RDi, PDM, SDA, RLU, DBU, DFU, Total & FileWorks, WRKQRY, STRSQL, Query Manager, WRKJOBSCDE, ROBOT, older Client Access tools as well as newer java-based Confidential i Access Client Solutions (5250 & File transfer), Confidential Rational Developer for i (IDE).
• Management and communication tools: Confidential Office, Lotus Smartsuite, Confidential IE, Mozilla & Google Browsers, Confidential Outlook and Lotus Notes
• Project management tools: Excelerator, Confidential Project, Symantec TimeLine, IMSI Turbo Project, and Visio
• PC development tools: dBase IV & Visual dBase, ProComm Plus, Corel Ventura
• Hardware skills: PC building, (small) network set-up, Kronos timeclock install & upgrading

PROFESSIONAL EXPERIENCE

Confidential

Consultant

Responsibilities:

• Handled end-of-year duties for 2019 at Jackson Furniture
• Assisted with transition to replacement programmer at Jackson Furniture

Confidential

Programmer Analyst

Responsibilities:

• Primary responsibility for all accounting & financial systems including credit factoring, order invoicing, accounts payable, and interfaces to other areas
• All new development in CLLE and RPGLE free-format with SQL
• Working with TrustedLink (TLi) software for EDI transmissions with banking partners
• Converting GXS connection for TLi from modem to IP exchange
• Handling all “closing” activities for end of day, week, month, & year
• Automated several manual reporting processes and converted hard-coded values in RPG programs to file-based data to reduce program maintenance needs
• Handling day-to-day requests for reports and process errors
• Led effort for naming conventions and programming standards

Confidential

Consultant

Responsibilities:

• Assisted with data conversions from Confidential iSeries to server platform
• Handled customers daily support function for Confidential iSeries

Confidential

Programmer

Responsibilities:

• Worked with Kronos support personnel to learn time & attendance system
• Worked with Confidential plant personnel to understand Kronos usage
• Diagnosed, corrected, documented, & reported Kronos hardware and software issues
• Developed & documented new support procedures for time & attendance system (hardware, timeclock firmware, Confidential i software, & reporting)
• Coordinated & tracked all Kronos hardware repair & replacement activities
• Worked extensively with offsite personnel on solution progress & follow-up
• Trained back-up support programmer (who became primary support after I left)
• Performed regular firmware upgrades on 138 Kronos timeclocks (InTouch & 4500 models) at all 42 office & plant locations throughout the U.S.

Confidential

Consultant

Responsibilities:

• Assisted with problems at 21st Mortgage after leaving previous position
• Continued transition of knowledge to others after leaving 21st Mortgage

Confidential

Programmer & Programming Manager

Responsibilities:

• Primary responsibility is for all insurance and titling systems.
• Other systems supported and interfaced to insurance are tax, escrow, collections, & accounting
• Prioritized, assigned, & managed all insurance-related iSeries projects
• Handled personnel management issues - scheduling, time off, performance reviews
• All new development in free-form RPG with many new BIFs
• Delinquent tax system - track taxes & book secondary loans
• Updated annual anniversary process - adjustments & escrow analysis
• New real-time insurance quoting & issuance with VPN connection to partners
• Automation of billing reconciliation & renewals for AMIG insurance system
• Converted data exchanges to FTP - payment books & insurance cancellations
• Handled data conversions for all purchased loan portfolios (from, 000 loans)

Confidential

Consultant

Responsibilities:

• Handled complex data conversions from six distinct sources into one format
• Published directory with converted data so network participants in statewide healthcare group could look-up providers by name, geographic area, or specialty
• Developed contact management system in Visual dBase to allow client more efficient data entry, more effective communication with contacts, & better tracking of new leads
• Built & maintained Windows-based personal computers
• Handled business tasks for a single proprietorship like record keeping, taxes (with 3rd party accountant), and purchasing

Confidential

Programmer

Responsibilities:

• Built a queue system for the Titling Department for improved follow-up process, for better reporting, and for easier duty assignments by the Titling Manager
• Managed entire Y2K (Year 2000) conversion project necessary for all company systems so that no date-related problems surfaced like time period calculations
• Developed new late charge processes to comply with all state laws & update data when state regulations change and to maximize late charge revenue whenever possible
• Implemented new accounting software package, NCompass SupportNet, for enhanced processing, control, & reporting in the Accounting Department
• Added payment adjustment archive process for adjustment reversals and for adjustment tracking to more efficiently solve problems

Confidential

Software Engineer I

Responsibilities:

• Developed file maintenance system for customer specific labeling data file allowing planning staff to more effectively maintain & report on labeling data
• Implemented & supported new data mining software package, EZ-Pickin's, so that accounting & planning staff could better analyze production & operations data
• Completed the Y2K (Year 2000) conversion project for the Manufacturing Department of the Information Systems Division so that no future date-related problems occurred

Confidential

Programmer

Responsibilities:

• Performed daily system enhancement, maintenance and user support functions
• Proposed, compiled, and documented change control procedures for Change Control Coordinator, new employee, and programmer
• Set-up procedures for authorization & coordination activities for IMS test regions
• Automated authorization & coordination process for multiple source code versions
• Represented Claims Department in IS divisional meetings & projects
• Learned methods for reviewing & evaluating systems as an IS Auditor
• Reported audit findings to management & suggested improvements like using multiple testing environments to insure better coordination of changes made by different projects
• Made a connection between IS auditors & programmers to help eliminate an atmosphere of mistrust between the two groups