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Senior I-series Support Analyst Resume

SUMMARY

  • Self Starter IT Professional with Senior Level i - series experience, demonstrated project management, organizational and team lead ability, thorough understanding of all phases of full development life cycle, including system analysis, design, and coding as well as system configuration, security, and DR planning.
  • Conform to Agile/Scrum Development standards. Focused on strong desire to achieve and maintain the business goals of a results driven organization.
  • I thrive on fast paced environments with opportunities to expand and grow on a professional level.

TECHNICAL SKILLS

Languages: RPG Free format ILE, RPG ILE, RPG/400, RPG III, RPG II, CL, SQL, OCL, Cobol/400, utilizing service programs and binding directories, CSP, Java, HTML, ASP, XML, C#, SQL Server 2005, SQL Report Services

DataBases: DB2Operating Systems OS/400, MS Windows

Hardware: IBM I-Series, AS/400, IBM System /36, 34, IBM PC Compatibles, IBM3090 Mainframe

Software: MS-Windows 10, MS-Project, MS-Power Point, MS-Excel, MS-Word, MS-Access, MS-Visio

Package Experience: JDE, BPCS, JDA, PRMS, Gelco, Metavante, Prism, Confidential, Freedom SeriesJD Edwards World.Mapics, Movex

Applications: Accounting, Medical, Billing, Personnel, Production Control, Insurance, Manufacturing, Retail, Back Office Processing Futures and Options.

Other: DBU, DDS, SDA,SEU, POP, SSP, ASNA, PDM, IMPLEMENTOR, ABSTRACT PROBE, MIMIX, HAWKEYE, PATHFINDER, ALDONS CHANGE MANAGEMENT, Robot, 5250 emulation, DB2/400 Turnover EXTERMINATE, Operational Navigator, IFS, AUTO TESTER,TAATOOLS, Visual Studio, IBM Advanced Job Scheduler, MQ Series

PROFESSIONAL EXPERIENCE

Senior i-Series Support Analyst

Confidential

Responsibilities:

  • Supporting MAPICS Implementation from Version 6.1 to Version 9.2
  • Analyzing custom applications for implementation feasibility
  • Developing applications in RPG ILE for Custom Modifications
  • Provide data feeds to Data Warehouse
  • Create Applications in Powerlink

Consultant

Senior i-Series Support Analyst

Responsibilities:

  • Supporting Day to Day operations for multiple plants of Confidential
  • Developed Daily Inventory reports for client specific requirements showing current inventory levels as well as forecasted inventory levels.
  • Following Agile Project Management methodologies.

Systems Analyst

Confidential

Responsibilities:

  • Translate stakeholder requirements into tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams data flow/data model diagrams using Agile Project Management to deliver requirements.
  • Define software system requirements, develop technical solutions, perform software systems functional analysis and perform test and evaluation activities.
  • Business Analyst supporting MAPICS and Power Link on the I-Series. Development utilizing RPG ILE, RPGIV, RPG FREE, Embedded SQL, SQL, QRY as well as Power Link Applications.
  • Track issues in Kase and report to upper level management on critical issues
  • Requirements Management and Communication
  • Analyze/Document reported issues reported by business community in a timely manner

Confidential

Senior i-Series Support Analyst

Responsibilities:

  • Provide L2 Support for Confidential processing on the I-series
  • Support CGM and PCS submissions to ICE-EU, ICE-CA, ICE-US, CME
  • Create Futures in UPFUTM,Create Maintain contracts in MMPPM
  • Support batch processing for Futures COB. Track issues in Impulse and report critical issues to upper level management
  • Work closely with L3 and L1 Support Groups to provide resolutions to Confidential related issues as quickly as possible to meet SLA requirements.
  • Requirements Management and Communication
  • Manage Requests through JIRA
  • Analyze/Document reported issues reported by business community in a timely manner

Consultant

Confidential

Responsibilities:

  • Translate stakeholder requirements into tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams data flow/data model diagrams using Agile Project Management.
  • Business Analyst supporting MAPICS on theI-Series. Development utilizing RPG ILE, RPGIV, RPG FREE, Embedded SQL, SQL, QRY
  • Designed/Developed/Implemented custom enhancements to POR Audit System.
  • Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
  • Scheduled jobs through Robot advanced job scheduler to automate Monthly reporting requirements.
  • Liaison between business and technical personnel to ensure a mutual understanding between processes and applications.
  • Created File feeds from IBM Mapics System to Ariba Spend Management platform. ARIBA is an SAP owned product to assist with Spend Management.
  • Created File feeds from IGL accounting software package to JDE GL package.
  • Designed Multiple inquiry programs and reports for viewing historical data from IGL packaged software
  • Utilized FTP, SFTP for file Transfer
  • Facilitate bi-monthly meetings with clients to document requirements and explore potential solutions.
  • Draft and maintain business requirements and align them with functional and technical requirements
  • Created Business, Functional, Non-Functional, and Technical Requirements Documentation

Confidential

Seniori-Series Engineer

Responsibilities:

  • Worked with an internal team to install Attunity Software on Caterpillar Dealer I-Series systems with intent of processing data internally to Hadoop for big picture overview.
  • Conform to Agile Development standards for Project Management. worked directly with Attunity Vendor and Caterpillar Dealers to install and monitor Attunity Data Replication Software.
  • Created Business, Functional, Non-Functional, and Technical Requirements Documentation

Senior i-Series Support Analyst

Confidential

Responsibilities:

  • Provide 24 x 7Support for Confidential processing on the I-series
  • Support batch processing for Futures COB. Track issues in Jira and report critical issues to upper level management
  • Utilized FTP, SFTP for file Transfer
  • Work closely with L3 and L1 Support Groups to provide resolutions to Confidential related issues as quickly as possible to meet SLA requirements.
  • Requirements Management and Communication

Confidential

Seniori-Series Engineer

Responsibilities:

  • I-Series Developer utilizing RPG ILE, RPGIV, RPG FREE, Embedded SQL, SQL, QRY
  • Added custom enhancements to Inbound System.
  • Developed modular applications in RPGILE Free based on designs provided
  • Engage client to gather software requirements/business rules and ensure alignment with development teams.
  • Evaluate risks related to requirements implementation, testing processes, project communications, and training.

Confidential

Senior I-SeriesTechnical Lead

Responsibilities:

  • I-Series Developer utilizing RPG ILE, RPGIV, RPG FREE, Embedded SQL, SQL, QRY
  • Maintained/Enhanced Trade Load Applications for Confidential base package.
  • Maintained RPG applications in SYS36 mode on AS400 utilizing OCL as command language.
  • Responsible for writing Technical Approach Documents for development team in Pune India.
  • Performed code reviews for code related to Technical Approaches I authored.
  • CompletedSungard Confidential Bootcamp Training on Confidential Software.
  • Draft and maintain business requirements and align them with functional and technical requirements
  • Analyze client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis
  • Translate business requirements into functional specifications .

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