Engineering Program Manager Resume

SUMMARY

Technical Program leader with over 20 years’ experience working with engineering teams to build scalable and secure solutions.
Specializing in large complex enterprise - wide.
I have technical understanding with soft skills to be able to communicate at all levels throughout an organization.
I have a get it done attitude and a reputation for driving solutions to completion.
I am highly organized, data driven, and I thrive under pressure.
Over my years I have managed vendor relationships, negotiations, onboarding, and cross building fungible team resources, as well as bringing in resources as a stopgap.

PROFESSIONAL EXPERIENCE

Confidential

Engineering Program Manager

Responsibilities:

Positioned Confidential to handle 2020 Holiday transactions by spearheading on-time delivery of a Site Reliability Engineering (SRE) Confidential Cloud Platform buildout program to process $1T transactions (25% of all Confidential transactions).
Using Jira to manage daily scrum and program deliverables, and Confluence for technical information.
Tableau used for dashboard reporting, Say / Do, also used for Security reporting dashboard.
Used Smartsheet for project plans, scope, schedule, creating new dashboards and templates.
CI/CD - Continuous delivery through iterations and delivery of services and features.
Tracked progress with teams in PST and IST time-zones.
Reported status weekly to SVP of Site Reliability Engineering
Lead Confidential Security program as member of PMO for my designated domain for Infrastructure and Engineering.
Cross-functional project with high visibility, reported to CIO on rotating weekly basis.
Worked with Subject Matter experts to create, revise security standards deployed Confidential .
Created, revised, and deployed security settings, on Windows and Linux Servers
Supported creation of security standards for Windows, Linux operating systems, Databases, VM Ware and load balancers based upon NIST.
Implemented NIST security standards on over 25K Operating Systems, and devices
Built dashboard for validation of security standards and SLA’s for remediation.
Deployed proxy servers to 43 sites on more than 33K managed devices
Cut over 50K security threats Found through security audit
Supported Confidential ’s separation from eBay by managing internal and external resources to migrate email, Lync, and Box for 30K users.

Confidential

Senior Messaging and Collaboration Project Manager

Responsibilities:

Supported the migration of up to 25,000 users worldwide by managing multiple, simultaneous Confidential Exchange and Lotus Notes messaging platforms, including Lync, SharePoint, Traveler server, email spam protection, and archiving add-on products. Managed and ensured messaging implementation projects remained on track and within scope by creating and updating project plans, tracking progress, and seeking additional resources as needed.
Set expectations within the project scope by hosting weekly meetings with Small and Medium Businesses (SMB) and international customers.
Delivered results by migrating and updating over 30 large and small customer messaging platforms.
Conducted successful migrations in the United States for approximately 15,000 Krispy Creme donut customers and internationally for approximately 25,000 Hill-Rom customers.

TECHNICAL SKILLS

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