PROFILE

• Senior Information Technology Professional, Budget Accomplishments: Saved five hundred thousand in network equipment acquisitions, consistently at or under budget for eight years, reduced equipment costs by participating in volume purchasing, tracked work orders by cost of resolution to justify technical help.
• Proven ability to manage complex information technology operations, development and administrative functions with a consistent track record of meeting or exceeding all defined development deliverables.
• Possess a diverse Information Technology and Project Management background focused on operations, team leadership, startup business development, database software development, wireless and wired communications and application/ automation support.

PROFESSIONAL EXPERIENCE

Confidential

Technical Project Manager/System Integrator

Responsibilities:

• Oversees large complex infrastructure project engagements. Responsible for infrastructure delivery for all Lines of Business. Point of contact for the line of business manager and financial project manager (PMO). Major focus on Infrastructure related projects along with the overall Bank projects. 60 - 70% spent driving requests to build out the hardware for the project. The other 30-40% spent functioning as an internal customer interface. Responsible for 15-20 efforts at a time.
• Facilitates the infrastructure delivery components for multiple LOB projects simultaneously.
• Performs cross functional project team leadership for definition of project infrastructure scope, objectives and deliverables.
• Conducts project meetings and maintain consistent status reporting on delivery schedule progress.
• Prioritizes infrastructure deliverables across multiple projects ensuring the priority is aligned with corporate strategic programs.
• Coordinates and develops detailed work plans, schedules, infrastructure components estimates, resource plans and status reports.
• Responsible for project related hardware and software procurement.
• Ensures adherence to quality standards.
• IT Infrastructure technical background with a high-level understanding of Midrange and Windows platforms, SAN/NAS, Data Security, SQL/Oracle Databases, voice/data network technologies, hardware procurement and provisioning.

Confidential

Director of Technology

Responsibilities:

• Provides technical support for school computers, pc labs, iPads, printers and software.
• Instituting a Ticket system complete with remote desktop support.
• Provides cloud-based resources for always-on home and school resources.
• Web site content and maintenance administration.
• Coordinates and directs all matters of technology integration and software programs for classrooms instruction, including iPads and an iPad one-to-one program.
• Assists teaching personnel with Plus Portal grading program.
• Maintains database of teachers, staff, parents and students and students email addresses and registration for Plus Portal.
• Inventories and monitors the use of all technology equipment.
• Assists administration and staff with the school administrative software.
• Plans and conducts professional development needs for teachers, as related technology.
• Servers as administrator of the computer network servers for the school domain.
• Develops new ideas and uses for technology integration in the school community.
• Chairs the school technology development team.
• Coordinates student digital club activities in conjunction with the Technology Department
• Responsible for e-rate, Grant and general technology budgets
• Maintains all databases and backups of critical data.
• Attends all administrative staff and faculty meetings.

Confidential, Pittsburgh, PA

Infrastructure Consultant

Responsibilities:

• Identified areas of improvement with internet, phone and cloud services. Maintained and supported Software, PC’s, Tablets, Microsoft AD Servers, Switches, Routers, Firewalls and security equipment for multiple sites.
• Provided technical support via phone or desk side support. Planning and support for future contracts and licensing. Helped existing support staff when escalating calls to vendors and support contracts. Scheduled off hour’s updates.

Confidential, Pittsburgh, PA

Technology Project Manager

Responsibilities:

• Planning, executing and finalizing IT projects assigned according to established deadlines and within budgetary constraints including acquiring resources and coordinating the efforts of those resources to deliver the projects according to the established plan.
• Defines the project objectives for each process and oversees the quality control throughout the projects. Responsible for release management. Developed standards and looked for ways to apply process improvement.
• Revamped and completed an online onboarding process. Developed and implemented a PC naming convention. Responsible for the project plan to convert Novell E-directory to Microsoft Active Directory, Azure, Intune, Office 365.
• Compiling technical documentation of the banks end-to-end infrastructure. Revamped the PC deployment process from weeks to days. Conducted security audits and implemented adjusted user access.
• Analyzed the current asset management procedure. Collaborated on the RFP and award for corporate wide outsourced print services.

Confidential, Pittsburgh, PA

Wireless Resident Engineer

Responsibilities:

• Supporting, provisioning and documenting Aruba and Cisco WLAN Architecture, including Aruba Airwave NMS and Clearpass Policy Manager. Works with Rogue AP detection. Responsible for Initiating TAC and escalation calls to vendors.
• Perform engineering, design, system configuration, maintained security measures, critical and major system outage troubleshooting, pre-implementation testing and planning activities and work at all company locations within the base office and lab. Attend project and operational meetings as needed.

Confidential, Pittsburgh, PA

Assistant Director/Information Systems

Responsibilities:

• Successfully implemented several new systems including ProofPoint Email encryption software, Airwatch MDM software, Covidien patient monitoring and a SharePoint-based work order system.
• Recommended a three-year internal IT strategic plan that would be based on an external technology audit.
• Instituted a standard project management template and a bi-monthly satellite site support schedule.
• Evaluated staff skill sets then added a professional development section to yearly goals/evaluations.
• Reviewed and recommended security measures based on an independent security audit.
• Recommended a Big Data report writer solution to extract EMR reports.
• Conducted and documented a backup disaster recovery audit.

Confidential, Derry, PA

District Technology Coordinator

Responsibilities:

• Provided “always-on” instructional technology and the appropriate resources to support learning. Maintained all district computers and associated technologies. Responsible for centralized system administration of computers, file servers and data.
• Oversaw all district IT internal security policies and procedures .
• Coordinated the district’s technology vision, planning and budgeting, including E-rate reimbursements. Supervised IT staff and served as liaison to technology vendors.
• Recommended, implemented and managed a new Student Information System.
• Site administrator for the districts Department of Education web sites and services (PIMS Coordinator).
• Implemented and managed a help desk and work order system to stream-line support call responses.
• Recommended and implemented the automated call management system (voice, emails and texts) Blackboard Connect (Alert now).
• Implemented Microsoft Unified communications.
• Standardized and support technology systems, including VOIP Avaya phone systems and video surveillance systems into Video Insight software including QoS via Enterasys MLS.
• Negotiated Microsoft EES licensing Agreement.
• Designed and implemented a 10g internal (10x 1000) speed network backbone.
• Member of the team to establish the three-year (Estrat) Ed. Tech. Strategic Plan.
• Provided technical assistance in the successful EETT, CFF and KtO grant writing and implementation process.
• Administrator of District Website and related services.
• Implemented Office 365 and replaced contracted email service with Microsoft and Google collaboration cloud services.
• Converted Aruba to Areohive with 802.1x login authentication (Radius servers). Implemented redundant SAN solution with VMware and Hyper-V virtual servers.
• Extended network services to athletic field and new press box with HD Scoreboard and wireless cameras.
• Member of three-year Building and Grounds Committee responsible for the consolidation of three elementary schools into one.
• Served as Chair of the District Technology Committee and recommended BYOT.

Confidential, Johnstown, PA

System/Database Administrator

Responsibilities:

• Coordinated all PC technical inventories.
• Configured and maintained printer and peripheral environment and provided remote network access.
• Managed all Microsoft 2003 Enterprise servers including domain controllers.
• Provided support for Windows XP, 2000 and NT desktops, AutoCAD, Mastercam and Solid Edge.
• Technical environment included Cisco ISA Firewall Services, Exchange Servers, Web\SharePoint development, Cisco Call Manager and Voicemail, Cisco Routing and remote services, Symix/Styeline 2i00 DBA, Progress DBA utilizing 8.3B and Results report writing, Stromberg timecard and barcode systems.

Confidential, Johnstown, PA

Adjunct Professor/Computer Information/Communications Technology

Responsibilities:

• Part-time Computer Instructor utilizing current computer technology, with a primary goal of developing the basic skills outlined by the state while developing life-long learners. Worked a dual schedule teaching and working as a full-time System Administrator.
• Managed all aspects of a wireless broadband network including initial design, development and deployment to ensure customer satisfaction and technical service level goals were met.

Confidential, Ebensburg, PA

Director of Information Systems

Responsibilities:

• Oversee the county information system structure.
• Y2K coordinator for the entire county consisting of 40 departments.
• Devised a Plan for shared 911 systems between Cambria and Somerset counties.
• Successfully wrote Technology Grants with awards totaling $500,000.
• Responsible for $750,000-dollar information systems budget.
• Established system security standards countywide.
• Supervisor for support staff servicing eight facilities.
• Designed and implemented countywide fiber optic/frame relay WAN.
• Instituted the leasing of computers on revolving schedule.
• Provide technical leadership to support staff on a day-to-day basis
• Conducted in-house training to users on system usage.
• Utilized existing software licenses and software for substantial savings.
• Lead support for NT/2000, Novell, AS400 and Linux servers.
• Negotiated a settlement on a failed timecard system to offset the replacement costs for Laurel Crest Nursing Home
• Purchased Y2K insurance to cover the county against liability from computer failure.
• Saved @ $7,000 a month by reducing support calls and handling configurations issues in-house.
• Chaired the web site committee responsible for the formation of an interactive county web page.
• Negotiated the upgrade and testing of the 911 CAD system for Y2K compliancy.
• Documented, designed then rewired the existing cable systems at three facilities.
• Converted (serial) terminal runs to category 5-network Client Access connectivity.
• Upgraded server capacities to meet the needs of the next three years.
• Consolidated Internet accounts to one ISP in preparation for an internal web hosting.
• Practice on-going employee evaluations and skills reinforcement.
• Conducted study to consolidate servers and utilize system tools enterprise wide.
• Monitor network traffic to determine the best use of system resources.
• Formulated and Chaired a Criminal Justice committee instituted to integrate technology to aid law enforcement.
• Researched and recommended a phased document imaging solution for the courthouse administration starting with Register of Wills office.
• Installed and maintained a Microsoft Exchange server countywide.

Confidential, Bedford, PA

Project Manager/Sr. System Administrator

Responsibilities:

• Operated in a project management role responsible for overseeing all phases of integrated manufacturing and accounting into Symix.
• Responsible for yearly computer budgets and expenditures totaling $500,000.
• Consolidated systems into one Manufacturing, MRP and Accounting solution (Symix).
• Implemented Internet connectivity including SOCKS Firewall and MS Proxy Server.
• Supported and maintained secure legacy EDI systems with JCL/COBOL in X.12 format.
• Upgraded and installed new Windows based EDI system over a network utilizing EDIFACT.
• Responsible for all support contracts and leases.
• Designed five-year plans and specifications for multiple projects.
• Responsible for converting Westinghouse corporate system over to client-server environment.
• Accountable for documentation of systems.
• Configured and used HP Openview for the PC to manage peripherals.
• Implemented Lotus Domino 4.6 on Windows 95 companywide.
• Installed and configured Internet access over the LAN.
• Hardware support for HP 3000 917, HP 9000 807S AND D370, Compaq Prosignia 500 servers
• Operating system support for MPE, UNIX, Novell 4.1, Windows NT 4.00 and Dos 6.22
• Protocol support for various forms of TCP/IP, IPX and NetBEUI
• Communication support for Reflection 1, ProComm 3.0, PC Anywhere and Teemtalk
• Utilize Progress 6,7 and Approach database software

Confidential, Altoona, PA

Information Systems Manager

Responsibilities:

• Overall responsibility for corporate Financial and Accounting computing
• Established corporate wide security standards
• Managed a team of programmers and operators
• Downsized portions of the accounting system form mainframe to Novell LAN
• Designed and directed the installation of a fiber optic/cat 5 UTP Ethernet phone/data wiring plan.
• Responsible for the research and recommendation of Unix based database servers
• Recommended and implemented a FoxPro/Sybase software solution.