EDI Analyst/Operation Manager Resume

SUMMARY

A dedicated and quality - driven EDI processor/Analyst with different file format and EDI X12 standards with over 7 years of Management including 5 years as an Operation Manager in teh EDI Provider Company.
Operates Electronic Data Interchange or EDI with Retail, Electronics Supply, and Warehouses Categories.
Implements automated process system from teh manual process.
Managing projects and Customer setups with different file formats such as EDI X12 standard, XLS, CSV, PDF, Flat files and Qualedi format such as Qimport and Qexport. Integrates system to provide better service.
Enthusiastic team player with a strong work ethic and advanced ability to enact complex problem-solving skills to various situations in teh workforce providing thorough execution of plans of action and continued leadership every step of teh way.

TECHNICAL SKILLS

EDI Retail, Wholesale and Warehouse Industry
Strong knowledge in raw data 850, 860, 856, 855, 830, 810, 846, 870, 880, 940, 944, 945 and 997
EDI - Electronic Data Interchange X12 4010 and 5010 version
Flat files, Json, XML, AS400, EDI X12
Customer Relations
Chargebacks
MS Word and MS excel
Google Suite, Trello, MS Outlook and Slack
Basic Knowledge of various networking protocols (GXS, AS2, IBM Sterling, Easylink, ECGrid, FTP/SFTP)
EDI logistic files such as 214, 309, 355 and 350

PROFESSIONAL EXPERIENCE

Confidential

EDI Analyst/Operation Manager

Responsibilities:

Administered daily Operation to ensure all document process and system actions are working perfectly.
Directed training and Operation Staff development initiatives
Managing Customer Support team related to Calls
Implementing auto-processing system from Manual process
Handling document issues with teh customers and provides good solutions
Works on custom project requested by teh Customers.
Partnership setups (Client with their customer they are trading with)
EDI Documents setup and testing such as 850,856,855,830,860,846,810 etc. on Third parties desired testing site such as SPS commerce and ECgrid
Assisting with creating shipping label layout and format such as UCC128 label
Setup partnerships in VAN service provider, via AS2 connection or FTP/SFTP with development team
Assist development team with EDI document mapping and testing
Understand m teh process flows which relates to teh business system
Has worked with EDI translator called “Qualedi” and EDIweb
Collaborates with programmers to develop and test. And to maintain communication network
Developing and executing various test plans which would further demonstrate teh proficient usage of project life cycle.
Meet teh decided deadlines for teh assigned tasks.
Analyze every detail or segment of teh document.
Conduct business according to teh defined standards and policies.
Providing recommendations for resolution of production problems.
Monitors daily EDI operation (E-mails, Calls, EDI system)
Provides contribution in logistic department when they has bunches of requests

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