Business Systems Analyst Resume
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Akron, OH
SUMMARY
- Highly analytical, results - driven, and performance-focused IT professional possesses broad-based business acumen and years of experience in design and support of enterprise software development and systems analysis .
- Talent for leveraging technology to eliminate inefficiencies and optimize use of available information.
- Proven track record of structuring and implementing projects that yield productivity gains through multiple change and improvement initiatives. Keenly focused on customer requirements and service levels that directly contribute to bottom-line results. Highly regarded as a key resource, critical thinker, and outside-the-box problem-solver.
TECHNICAL SKILLS
Operating Systems: MVS, z/OS on IBM mainframes
Databases: DB2, IMS, VSAM files
Tools and Applications: COBOL, SQL, CICS, IMS DB/DC, JCL, ISPF, IBM mainframe utilities, QMF, File-Aid, DB2 Utilities, BMC DB2 utilities, Xpediter, EZTrieve Plus
Hardware: IBM mainframes, Windows PCs
Software: MS Excel, MS Word
PROFESSIONAL EXPERIENCE
Confidential, Akron, OH
Business Systems Analyst
Responsibilities:
- Served as member of Active Payroll Conversion to SAP project team; participated in initial analysis as SME in payroll and accounting areas during blueprints creation phase.
- As member of Data Conversion sub-team, wrote technical specifications and helped manage technical resources during development and testing. Problem-solved many of the issues related to conversion.
- Served as Technical Lead for 401k Saving Plan Automation project. Worked with business to determine requirements for remediation of current processes. Designed changes to fit within existing system and departmental processes. Wrote program and systems specifications and created time estimates. Managed technical resources during development, testing, and implementation.
- Successfully maintained Payroll Accounting System for 10+ years. Worked with several different levels of the business on problem analysis, and often explained the system functionality. Designed and implemented many business-required changes, including transition to SAP accounting.
- Worked with business to facilitate quarterly and annual tax balancing and filings for federal and state unemployment, 1099Rs, and W-2s.
- Problem-solved technical and data issues with files sent to the government agencies (local, state, federal).
- Worked with the customers, internal and external, to determine business and technical requirements.
- Served as back-up resource on payroll processing, including support, and the many interfaces to internal and external systems.
- Member of teams for FOCUS upgrade to payroll and 2003 version upgrade of Tesseract.
- Implemented annual and quarterly maintenance to Tesseract software, including monthly tax updates.
- Handled many ad hoc reports and data extract requests.
Confidential, Canton, OH
Senior Programmer/Analyst
Responsibilities:
- Served as primary interface for external consulting company remediating internal systems for Y2K.
- Designed and implemented Preventive Maintenance system to automatically track and generate contract service calls for customers under contract.
- Team member for implementation of DB2.