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System Team Lead (manual & Automation) Resume


  • Highly skilled & multi - disciplined QA Lead/Software/QA/Mobile Test Engineer with hands-on expertise in Manual, Automated, Mobile, Parallel & UAT Testing using leading software testing tools in Agile/Scrum, Waterfall & Iterative methodologies. I’m currently seeking an opportunity to contribute my skills to projects & team’s success.


  • Hands-on performing Functional, Regression, Smoke, SIT/E2E, UAT, A/B, Parallel and Mobile Testing
  • Ability to create Test Plans, Test Scenarios, Test Cases & Test Scripts from project artifacts
  • Well-versed in testing throughout the phases of PLC, and Software Developing Life Cycle (SDLC)
  • Competent with HP QC/ALM, JIRA & Rally to design & execute Test Case and Test Scripts, manage Defects
  • Hands-on experience in test automation and tools - Selenium, HP QTP/UFT and Cucumber
  • Excellent developing test artifacts - Test Plans, Business Test Scenarios and RTM
  • Experience performing System Integration Testing (SIT) for Salesforce, ServiceNow, and Success Clouds
  • Passionate about communicating and understanding system requirements and day to day needs
  • Proficient in administering, customizing and providing supports for HP Quality Center (QC)/ALM & JIRA
  • Able to work in fast paced environments like - Agile/Scrum/Iterative, DevOps and CI/CD environments
  • Well-versed with understanding Epics, User Stories, User Cases, Product Backlogs & Sprint Backlogs
  • Proficient in writing Structured Query Language (SQL) queries against Databases - Oracle & MySQL
  • Working experience with productivity tools - Word, Excel, Project, Sharepoint, PowerPoint, Slack, WebEx
  • Collaborative approach with users and functional leaders to complete system testing goals
  • Able to set goals in alignment with company-wide objectives and tenaciously pursues them
  • High degree of efficiency and motivation in work habits in a challenging, fast-paced environment


Operating Systems: Windows 7/8, 10, UNIX, Mac OS, Linux, iOS, Android

Programming Language & DB: HTML, CSS, JavaScript, Java, Ruby, PHP, Python, .Net, AJAX, JDBC, Oracle, SQL, SQL Developer, IBM DB2, MS SQL Server 2000

QA/Testing Tools: HP ALM/QC, HP UFT/QTP, Selenium, JIRA, Qtest, Box, GitLab, GitBash, SauceLab, TestRail, WebTest, PerfectoMobile, BrowserStack, Postman, 360 Parallel Testing Tool

Cross-browser Testing: Internet Explorer (IE), Firefox, Opera, Safari, Google Chrome

Microsoft & Misc Tools: MS Office, SharePoint, Visio, Word, PowerPoint, Excel, Projects, SnagIT, Jing, FirePath, XML Spy, MeasureIt, Slack, Ranorex Selocity


System Team Lead (Manual & Automation)



  • Attend two days Cadence-Based PI Planning/BRP Event and commit to roadmap for the PI
  • Perform two weeks Iteration Planning based on capacity of 53 points within Agile/Iterative
  • Write stories and Acceptance Criteria for relevant solutions and manage backlog in JIRA
  • Design System Test Plan, Release Test Plan for critical deliveries in consolation with the development team
  • Leading Two System Team both technical and non-technical onsite and offshore total of 23 team members
  • Review Test Scenarios and Test Cases prepared by the QA team for Functional, System and Release Testing
  • Coordinate with Business Team, Dev Team and QA Team in both Test Planning phase and active Testing Cycles
  • Review Test Plan, Test Plan Milestone & Exit Criteria with Solution owners, DPO & LDPO and got sign-off
  • Responsible for Testing Scenarios & Testing Results sign-off from business and close tasks in ServiceNow
  • Promote Automation Strategy in Selenium and run Java scripts using TestNG, Qtest & SauceLab
  • Represent Cartwheel & Clone Wars Team in daily Sync meeting with System Engineer, RTE, DPO and LDPO
  • Perform Release Night Validation, Prod/ProdQA Validation to ensure the adequate of release
  • Arrange meeting with Specialized Testing Team and Impact Analysis Team to discuss testing requirements
  • Manage the delivery of Testing Work across all Flows and Functionalities on the Confidential P&C platform
  • Perform Functional and Non-Functional tests and impact analysis as determined in the test planning process
  • Provide update and reports to business in daily basis using Confidential PnC release review portal
  • Coordination with DPO and Dev team to ensure Defects are entered and managed effectively throughout DLC
  • Attend Galaxies & Star Wars Weekly Lead Meeting to discuss blocker, challenges and deliverable
  • Perform Green Screen Transactions and other Testing Activities using IBM mainframe "Session"
  • Perform Backend Testing, Data Validation and Retrieve Data using IBM DB2 Database & SQL

Automation Developer Lead



  • Developed and Debug Automated VBScript for new defects using HP UFT/QTP
  • Built advance functions & procedures to Test Scripts more robust and generic to run against cross portals
  • Enhanced & maintained Automation framework using HP UFT/QTP with new scenarios across systems
  • Actively used HP QC/ALM and HP QTP/UFT for test automation on new defects
  • Performed Manual, Automated Testing in Waterfall environment
  • Performed Manual Testing on Failed Policy to find route cause of failure
  • Collaborated with BA and Dev team members to review and clarify defects scope and impact
  • Handled multiple simultaneous tasks in Waterfall while maintaining quality and professional demeanor
  • Provided production support after office hours and weekends to run Regression Suite on fixed defects
  • Prepared Test Data from PIL (Policy Impact List) in Spreadsheet for automation run
  • Performed Regression Run on Policies using GuideWire product PolicyCenter
  • Performed NBP (Nationwide Billing Processing) Regression Test using Passport Mainframe
  • Performed NMPS (Nationwide Money Processing System) Test on web-based application
  • Used GitHub for Code Sharing & Managing existence and new code
  • Tracked and Managed offshore team of three and assigned work to them accordingly
  • Collaborate with offshore team regarding any challenges using WebEx and Skype for Business
  • Provided Support and recommendation to offshore team to run polices in BreakFix using PolicyCenter
  • Represented Automation team in Daily Standup Meeting and provided updates on daily progress
  • Attended various meeting like KT Meeting, Incident Meeting, Release and Progress meeting
  • Provided Various reports to management like Daily/Weekly/Monthly Consolidated reports

Quality Assurance Engineer



  • Analyzed business requirements, Use Cases and User Stories to develop Test Cases and Test Scripts.
  • Attended requirements grooming meetings to gather requirements for designing E2E & negative scenarios
  • Designed Manual Tests of positive and negative scenarios for myHumana
  • Performed Manual, Automated, E2E Testing against short Sprints within Agile/Scrum environment
  • Actively used HP QC/ALM and HP QTP/UFT for test automation on MyHumana & Claims
  • Designed & executed Test Plans for MyHumana, Go365 & Pharmacy from project docs & meeting minutes
  • Enhanced & maintained Automation framework using HP UFT/QTP with new scenarios across systems
  • Collaborated with BA and offshore team members to review and clarify project scope and requirements
  • Created robust Test Scripts for MyHumana for Regression Run overnight and as per Devs request
  • Handled multiple simultaneous tasks in Agile/Scrum while maintaining quality and professional demeanor
  • Managed and tracked defects proactively using JIRA and HP ALM/QC, and worked closely with Devs
  • Wrote Test Plans outlining scope, approach, and test activities for Salesforce Success Cloud integration
  • Prepared test data for manual and automated tests from Database writing SQL queries
  • Created and maintained Traceability Matrices (RTM) between Test Cases and Use Cases
  • Provided production support after office hours and weekends to run Regression Suite
  • Worked simultaneously on several web and mobile projects with tight deadlines & deliverables
  • Extensively used HP QTP/UFT for Automated Testing by DP, Actions, RS, SOR, DT, Checkpoints
  • Performed User Acceptance Testing (UAT) & SIT based on Project Plan and Test Plan
  • Designed & executed Mobile Test Case for Go365 and Confidential Pharmacy on iOS & Android
  • Provided various reports to management - test coverage, weekly status, execution and defect reports

Functional Test Analyst



  • Created Test Cases for Manual and Mobile Testing, and Test Scripts from Use Cases & User Stories
  • Performed Manual & System Testing of client-server applications of BillTrak Pro & SONAR Analytics
  • Actively attended in walk-throughs, defect status, review and KT meetings for increasing test coverage
  • Worked along with QA Manger to define test strategy and approach for BillTrak Pro
  • Created Automation Framework with data and keyword approach with offshore team using HP UFT/QTP
  • Logged defects with best practices using HP QC/ALM and worked with BA & Dev team for defect closures
  • Wrote SQL queries for backend testing using Joins, Distinct, SET operators, and Views by Informatica
  • Developed and maintained E2E Test Cases for BillTrack Pro - Cost Management product
  • Developed Test Plans for multiple projects from various artifacts - Project Plans, TRD and KT sessions
  • Performed A/B and Manual Testing throughout the phase of SDLC for BillTrak Pro
  • Wrote SQL queries against Oracle DB SONAR Analytics to validate data flow & business process
  • Performed Functional, Smoke, Regression, UAT and System Testing for billing, invoice & analytics
  • Automated various BillTrak Pro modules against multiple OSs and client systems
  • Converted manual test cases to automated test scripts in HP QTP after going through a selection process
  • Built advance functions & procedures to Test Scripts more robust and generic to run against cross portals
  • Created Test Scripts using HP UFT/QTP for BillTrak Pro - Invoice Processing, Expense Management
  • Performed Integration & System Testing for Invoice Processing in various formats - CABS, SECAB and EDI
  • Worked efficiently ensuring new features are added to Automation Suite within each Sprints
  • Performed User Acceptance Testing (UAT) on SONAR Analytics prior to Go-Live
  • Reported software defects in HP QC/ALM along with best practices and steps to reproduces
  • Created Automation Test Scripts and enhanced existing automation coverage for BillTrak Pro modules
  • Communicated and worked with both technical and non-technical onsite and offshore team members

Software Test Engineer



  • Reviewed User Stories and Backlogs to create detailed Test Cases and Test Scripts
  • Created and executed Manual Test Cases based on OOC & The whole Deals requirements
  • Converted business scenarios from BRD, TRD & UML to create detailed Test Cases using HP ALM/QC
  • Performed Manual Testing for OOC and Coupons projects with both positive and negative test data
  • Created and provided Test Execution Reports with results on MS SharePoint for management
  • Assessed and automated Test Cases using HP QuickTest Professional (QTP) and VBScripting
  • Worked very closely with developers and project team members to reproduce and resolve Defects
  • Created detailed Defects reports using HP Quality Center (QC) and Jira with specific steps and environments
  • Retrieved Test Data from Database by ODBC for Data-driven Test Scripts for nightly Regression Runs
  • Logged, tracked & managed defects/issues form HP Quality Center and Jira
  • Attended Daily Stand-ups and Code & Design Review meetings for updates, defect status, and deliverables
  • Wrote SQL queries on OOC - Online Ordering & Catering data verifying accordance to business rules
  • Logged and ensured all defects are entered and managed effectively throughout Bug Life Cycle (BLC)
  • Performed Backend Testing on The Whole Deals data by writing Structured Query Language (SQL)

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