PROFESSIONAL EXPERIENCE
Confidential
Commercial Network Engineer
Responsibilities:
- Finalized network design for commercial customer upgrades or service additions
- Provision DIA, EPL, ELAN, services from CPE to network handoff
- Deploy services across L2VPN connections on Cisco ASR’s and L2 connections on Juniper ACX’s
- Write/submitted MOPs and opened Remedy tickets for maintenance window execution
- CBH design, provisioning, hardware ordering and lead field work execution
- RFC testing with Ciena trigger tests and Accedian switches.
Confidential
Network Engineer
Responsibilities:
- Provisioned customer services on Juniper MX, EX series routers, and Cisco ASR’s
- Performed audits on circuits for major service providers
- Researched and design customer circuit layout, created visio drawings for those circuits, then built design guides and work orders.
- Material and budget request for upcoming design builds
Confidential
Senior Network Engineer
Responsibilities:
- Upgraded capacity on the Northeast Regional DWDM Network to 1.6 Tb
- Lead the optical team on new Ciena 6500 build and migrations including hub and network redundancy
- Supported Commercial and IP team in troubleshooting/resolving outages
- ROADM builds and configurations on DWDM platform
- Planned and Designed Rochester hub sites for new Optical builds
- Instructed/guided vendors in circuit testing and equipment assembly
Confidential, Rochester, NY
Senior Network Engineer
Responsibilities:
- Responsible for maintaining The Network infrastructure for Rochester and Buffalo
- Trained team members on CMTS troubleshooting and routing protocols
- Lead in removal of Rochester Legacy Cisco GSRs/SRP ring
- Build BGP aggregation points on Rochester metro
- Upgraded Regional Cisco Transport Ring
Confidential, Rochester, NY
Regional Network Engineer
Responsibilities:
- Job description same as below with the exception that the area of coverage is for the states of Confidential and Maine
- Support and maintenance of DWDM gear and Optical Network for the Northeast Region
- Alcatel 7750 BGP configurations for Commercial customer handoff including MPLS Tunnels
- Additional duties include DHCP Configuration on Cisco CNR Servers
Confidential, Wellsville, NY
Regional Support Engineer
Responsibilities:
- Provide primary regional network operations support for data network systems to include high - speed data operations over broadband cable networks. On call 24x7 to support the NOC during network outages
- Responsible for a regional network infrastructure for Adelphia, providing a variety of service
- Responsible, at regional and local level, for the installation, maintenance, provisioning, and monitoring of network devices necessary for the company’s service offerings of high speed data to include high speed data operations over broadband cable networks
- Assist as necessary in the design, testing, and implementation of the networks for these services
- Participate in planning, scheduling and implementing the deployment of data networks throughout the assigned region, as well as assisting in the appropriate training of field technicians. Perform Change Management during off peak hours
Confidential, Coudersport, PA
IP Broadband Engineering Supervisor
Responsibilities:
- Assisted the Manager with the management of the IPBEO department
- Reviewed Trouble Tickets to ensure complete and accurate information has been gathered and placed in the Trouble Tickets
- Responsible for tracking and reporting Shift workload, root cause analysis and reporting, scheduling, escalations, research
- Managed IPBEO Technicians and assisted in troubleshooting the network and DOCSIS equipment
- Assigned projects to individuals with deadlines to meet
- Provided monthly CMTS Firmware reports to Adelphia Regional Engineers, to ensure all CMTSes were running current supported Firmware, and request upgrades for those that were not
- Assisted with VoIP trouble tickets and troubleshooting for resolution
