Network Administrator Resume Profile NY - Hire IT People

QUALIFICATIONS SUMMARY

Seasoned Information Technology representative with hands on technical experience including project implementation, troubleshooting, installing, and upgrading servers and workstations, and other Wide Area Network technologies.
Operating Systems Experience: Windows 2000, XP, and Vista, Server 2003, Server 2008, Server 2012

Software / Hardware Experience: Microsoft Office, Internet Explorer, Lotus Notes, Netscape Navigator, Adobe Products, VMWare server vitualization , Symantec Backup, Sophos anti-virus , Barracuda web filtering , Kronos Workforce Central Human Resources Software , Switches, ISA Server, Exchange Server, Active Directory, and many other technologies.

PROFESSIONAL EXPERIENCE

Confidenital

Junior Network Administrator

Responsible for assisting in securing and maintaining the organization's PC's, Servers, LAN and WAN infrastructure, including installations coordinating, and monitoring of the various technologies within the organization.
Perform problem solving assistance on various software applications and hardware systems in conjunction with department users/ software administrators
Perform routine hardware and software maintenance and assist in proper upkeep and utilization of systems
Assist in the administration and security of the Microsoft Active Directory environment
Record and document settings, changes, processes, and procedures for installations and support
Administers and supports customer information security and assists with disaster recovery/ business continuity programs, with emphasis on the protection and confidentiality of sensitive information including customer information
Assist in directing multiple teams of technical personnel involved in the support of network infrastructure hardware and software
Aide in planning and deployment phase of approved information technology architecture and application development projects
Manage license management, maintenance support, and maintain key vendor relationships for server environment
Assist in administration and security of LAN/WAN networking equipment and networking protocols
Participate in the drafting of information technology and user support policies. Also participate in the development of operating goals and objectives recommends, implements, and administers methods and procedures to further enhance operations
Supplement the IT Support help desk support center operations

Confidenital

Senior Help Desk Support Analyst

Responsible for assisting in maintaining the Wide Area Network, Local Area Networks branch locations , stand-alone personal computers, and the Internet. Also responsible for assisting with the coordination and implementation of various new technologies within the organization. Responsibilities also include the following:
Assist in administering all hardware and software components including but not limited to: network security, user account management, switches, servers, and workstations, Wide Area Network Telecommunications, network applications, and third party software
Record document settings, changes, processes and procedures
Vendor relationship management
Provide network support and training to bank personnel
Servicing network hardware and providing routine maintenance on hardware components in all locations
Assist in computer conversions
Cross training various staff in the area of daily network operations
Assist in setting up new branch locations
User Account Management
Patch Management and Anti-Virus Management
Hardware/ software installations
Provide technical support on Active Directory network resources
Set up and manage local and network print services

Confidenital

Data Specialist

Responsibilities included:

Processing address changes for individual providers on multiple computer systems.
Aided in developing provider directories for distribution to members.
Maintaining multiple databases.
Customer support.
Deployment of provider directories.
Querying databases via SQL to provide statistical reports to management.
Provide technical support for database information.

Confidenital

Customer Service Representative

Responsibilities included:

Answering all incoming customer calls via ACD line.
Investigating and resolving all medical claims issues
Documentation of all customer calls on various computer systems
Creating and distributing customer correspondence

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Network Administrator Resume Profile

NY

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