SUMMARY

• IT project manager and a leader that has successfully designed extensive global high - performance secure networks and IT architectures for energy utilities, government agencies, and private international organizations. A motivational leader that has demonstrated expertise in protecting the integrity of valuable IT and financial assets through the development of comprehensive business continuity/disaster recovery plans.

AREAS OF EXPERTISE

• IT Security Management & Complex Architectures
• ISO27001 Lead Security Auditor for Information Security Management Systems
• Identity and Access Management (IAM)
• Certified Penetration Tester and Splunk Expertise
• Security for Mobile Device Management (MDM)
• Energy Utility Proprietary Operations / NERC CIP
• Data Analytics
• Complex Project/Program Management
• 24x7 datacenter operations
• Financial Burn Rates / EVM
• Scrum/Agile Development
• IT Infrastructure Design

PROFESSIONAL EXPERIENCE

Confidential - Phoenix, AZ

Senior IT Security Analyst

Responsibilities:

• Security Operations Management Platform: taking part in establishing the new platform in the SOC to help with incidents and events, metrics and reporting.
• Managing onboarding projects for new customers.
• Managing optimization projects to increase SIEM efficiency.
• Assist management to develop the strategy for the future direction of the SOC Management System.
• Develops knowledge of activities in project leadership process and tools development and applies learnings to ongoing projects.
• Develop and review processes, procedures, and standards to improve accuracy, agility and efficiency of operations
• Planning and managing the delivery of InfoSec roadmap projects and initiatives
• Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans
• Independently and actively manage projects (issue escalations, change requests, schedule changes, etc.)

Confidential - Tucson, AZ

Senior IT Project Manager

Responsibilities:

• Brought in to help facilitate and lead technical teams to increase IT service level for Customer Service Center
• Contact Center Upgrade project, 1.5M capex budget. Lead project manager working with network engineering team to deliver Cisco IP Telephony infrastructure upgrade successfully with no downtime for end user, under budget and on time.
• Worked with TEP executive leadership to develop a disaster recovery capability for Cisco IP Telephony infrastructure for Customer Service Center. Increasing IT Infrastructure availability by providing the IP Telephony services on two different sites.
• VMWare vDesktop implementation project, 1.2M capex budget. Facilitated and coordinated between VMware Professional Services and TEP Systems team to design a new VMWare program to increase mobility through Application Publishing and mobile virtual desktops.
• Managed the effort to upgrade VMWare Horizon Virtual Desktop to version 7 with new optimized design using Instant Clone and LinkedClone technology.
• Managed the effort to implement Application Publishing to enhancing Applications delivery and to reduce the associated costs
• Lead IT automation program to start DevOps initiative to reduce OPEX overhead and increase process efficiency.
• Delivered new IP management platform project under budget and on schedule.
• Reduced Project Management overhead by 40% deploying agile methodology.
• McAfee/Intel IPS implementation project, 1.6 M capex budget. Managed the replacement of old IPS (Intrusion Prevention Systems) platform with new integrated and advanced detection system.

Confidential

Senior IT Project Manager

Responsibilities:

• For Ministry of Immigration of Quebec (Government agency):
• Digital Transformation program, 40M budget / 3y:
• Managing IAM project to implement SSO for end users and core business applications.
• Extending IAM capabilities to include third party and vendors using OAUTH.
• Managing project to integrate PKI with IAM to enhance its flexibility and third-party integration.
• Managing ISO 27002 certification project. Slashed IT operational security expenses for attaining ISO 27002 compliance by 35%.
• Strengthened the Ministry’s alignment with government information security standards (PCI-DSSv3.1, ISO2700x, Laws, and Regulations).
• Managing Cloud migration project, 1.5M budget. Architected IT cloud strategy for the municipality of Sherbrook including mobile device management and security protocols to improve productivity and minimize risks.
• Managing Cybersecurity modernization project for ViaRail Canada, while ensuring minimal negative impact to existing user daily operations. Project total budget 2.5 M / 2y.
• For Dept. of Justice, Quebec (Government agency):
• Cybersecurity enhancement program, 5M budget:
• Managing successfully a nationwide incident related to cyber-attack from Anonymous group and establishing the impacted IT services under 1 hour.
• Significantly reduced the number of security incidents at the Department of Justice for the Province of Quebec by conceptualizing and implementing a unified threat management system.
• Managing ISP migration project, achieving an 80% improvement in IT services uptime.
• Managing Cybersecurity architecture project. Delivering an integrated vision of information security based on a strategic data-centric model.
• Managing Web services modernization project. Delivering new security architecture for the web services, reducing the related security operations and costs (OPEX and CAPEX) by more than 60% through the adapting of a PaaS solution (Incapsula).
• Using ArchiMate to ensure the consistency of the Security Architecture with the rest of the Enterprise Architecture documentation increasing change control efficiency by 40%.
• Managing Application Security project. Delivering PaaS (HP Fortify On Demand) to assess potential threats and vulnerabilities throughout the build and run phase.

Confidential

Senior IT Project Manager

Responsibilities:

• Fostered a collaboration environment with all key stakeholders to ensure all annual continuity considerations were accounted for.
• Optimizing new IAM implementation with 50% less overhead to accommodate the BCP/DRP plan.
• Integrate IAM with PKI to increase flexibility and integration with third-party infrastructure.
• Directed real-world business continuity exercises to ensure organizational awareness and preparedness.
• Enhanced risk visibility by leveraging OBASHI methodology for hosted services and platforms supporting partners/affiliates.
• Demonstrated exceptional organizational leadership skills by created a comprehensive communication plan accounting for all departments as part of the business continuity plan.
• Launched a new IT change management process that lessened risk related to service modification.

Confidential

Senior IT Project Manager

Responsibilities:

• Delivering new managed MAN architecture for outsourced MPLS/VPN services.
• Reduced the number of security equipment and connections with external partners by more than 40%.
• Optimized the total costs of Partner’s MAN (OPEX) using optimized and better managed architecture (Less OPEX and CAPEX for the overall environment).
• Delivering optimized business recovery plan for specific financial services by reducing the mean recovery time and related OPEX.

Confidential

Senior IT Project Manager

Responsibilities:

• Charged with establishing and building the entire business unit with newly graduate engineers.
• Provides leadership to lower level Project Managers.
• Provides leadership to multi-disciplinary teams, as well as manages work of third-party consultants.
• Delivered customized business development strategies for new IT management service providers.
• Provided training and coaching on the deployment and implementation of network projects.
• Drove revenue more than $6M by establishing try-and-buy contracts with customers.
• Decreased the turnover ratio of technical engineers to 30%.
• Negotiated contracts with suppliers for the supply and installation of data network equipment.