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Fine Dinning Analytics Resume

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TECHNICAL SKILLS:

  • Power BI
  • R SQL
  • Java Microsoft Word
  • PowerPoint, Excel

PROFESSIONAL EXPERIENCE:

Confidential

Fine Dinning Analytics

Responsibilities:

  • Created different sets of data for testing and training using R programming
  • Modeled and interpreted table turn over on training data set using Multiple Regression
  • Predicted and validated top 10 restaurant with table turn over, by incorporating regression result on testing data set
  • Solved different queries related to a Confidential system using SQL
  • Performed analysis and presented results using SQL

Confidential

Securities Operations Associate

Responsibilities:

  • Monitored and managed large volumes of transactions updates in systems and performed reconciliations daily
  • Assisted the Global Asset Administration Department during month - ends by reviewing agent bank notices in Laserfiche and update quick fields as well as distribute specific notifications to appropriate parties accordingly
  • Researched and communicated with counterparts to ensure accuracy of transaction flow and followed up on outstanding issues

Confidential

Repair Tech and Sales Representative

Responsibilities:

  • Respond to customers technical and hardware problems and research the best solution to the problem daily
  • Create a step by step guide to test and diagnose technical issues related to smartphone and connected devices
  • Analyze the customer daily habit to determine the best accessories for their device efficiency
  • Analyzed and processed up to 200 customer returns per day while multitasking with customer services and stock leads to ensure proper handling of products
  • Managed and verified up to 15 delivery route and merchandise return sent through them
  • Reduced fraudulent returns by consulting with different department managers and created a return guideline to be used by other employees and customers.
  • Lead a team of 5 people to restock up to 30 merchandises throughout the day
  • Improved efficiency with sales and stocking by strategically organizing merchandise location’s
  • Trained and assisted up to 5 new employees on work procedures and store policy

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