SUMMARY:

• A Network Engineer with experience in updating and supporting lan/wan networks, desktop support and installing and troubleshooting hardware and software. United States Army Veteran.

TECHNICAL SKILLS:

• Worked extensively with Cisco routers switches and UCS. Including installation maintenance and management. Experience with Juniper routers and switches.
• Performed multiple Cisco Telepresence and IP phones installations.
• Knowledgeable in troubleshooting WAN and LAN.
• Proficient in various hardware and software platforms.
• Efficient in time management with the ability to multitask.

PROFESSIONAL EXPERIENCE:

Cisco Field Engineer

Confidential

Responsibilities:

• Installing and configuring various models of Cisco routers, switches, firewalls and voice gateways. Also replacing internal and external components of said devices. Work extensively with Cisco UCS, both blade and chassis servers, including assisting the client with firmware upgrades through CIMC and UCSM management. Installing Cisco access points and Cradlepoint wireless routers.
• Installing IP phone systems including the punching down of analog lines onto 66 and 110 blocks. Extending circuits and performing analog line cross connections. Performing LAN assessments and site surveys for network and phone systems.

Cisco Field Engineer

Confidential

Responsibilities:

• Installed and configured various models of Cisco routers, switches, firewalls and voice gateways. Also replacing internal and external components of said devices. Worked extensively with Cisco UCS, both blade and chassis servers, including assisting the client with firmware upgrades through CIMC and UCSM management.
• Installed Cisco access points, Juniper routers and switches and Cradlepoint wireless routers. Installed, repaired and replaced Cisco Telepresence systems, from desktop units to Three 65” screen conference room units. Installed IP phone systems including the punching down of analog lines onto 66 and 110 blocks.

IT Consultant

Confidential

Responsibilities:

• Performing as a Network Engineer for the Girl Scouts of the USA, configured and installed all new Cisco equipment for headquarters location, made all changes and updates to all existing Cisco equipment company - wide as requested by management. Installed several wireless access points for wireless integration project with Aruba Systems. Responded to daily network issues through Magic ticketing system. Rack-mounted HP dl380 g2-g5 series servers. Installed cdrw/dvd, hard drive and additional memory in HP dl380 servers. Swapped out bad parts (fans etc.)
• Upgraded all HP servers to monitor snmp traffic. Created and managed user accounts, email accounts and outlook changes through Active Directory for all five locations. Created spreadsheets of all Cisco Devices company wide. Created documentation of all servers by rack and position. Assisted in power switch-over of all network equipment to new ups system.

IT Consultant/Project Manager

Confidential

Responsibilities:

• Performing as a Network Engineer, installed and configured Cisco routers and Cisco catalyst switches for Merrill Lynch's nationwide conversion to VOIP telephone system using Cisco 7961 model telephones. Installed Cisco VGs and ATAs for remaining analog lines.
• Performing in the same capacity, installed and configured Cisco routers and Cisco Catalyst switches for nationwide upgrade of WAN equipment for Citigroup subsidiary Smith Barney. Installed and configured Adtran CSU/DSUs. Installed and configured modems for dial back-up. Troubleshot failed network connections.
• Performed as a Technical Project Manager for national migration of Citigroup subsidiary Smith Barney from NT 4.0 to Active Directory in a 2000/XP Enterprise Environment. Backend distribution of Legacy NT 4.0 packages using proprietary server admin applications and SMS 2.0. DHCP configuration, SMS configuration, installation of Altiris software, Arc Serve Backup Utility configuration and access of remote server through RILE II (RIB) board. Troubleshot failed remote systems using SMS 2.0, proprietary software and registry editing techniques. Assisted onsite tech with troubleshooting bad ports on Cisco switches. Off-hour installation and repair of remote Legacy servers, scanners and workstations. Coordination of pre-conversion preparation with local branch managers and administrators. Management of onsite techs for several remote locations.

IT Consultant/Project Manager

Confidential

Responsibilities:

• Installed supported and troubleshot digital video recorders (DVRs) for multiple clients. Configured DVR software. Installed additional hard drives for longer recording intervals. Installed point of sale (POS) key and additional com ports for clients with POS terminals. Ghosted new hard drives for seamless operation of repaired equipment.
• Installed remote viewing software on clients’ home and/or office computers. Installed and configured Linksys and Netgear routers to create internet accessible IP networks. Trained clients on all user functionality of DVR and remote viewing software. Contacted vendors and informed clients of hi-speed internet access needs for remote viewing capabilities. Installed security cameras, tested bad cameras, created cable runs and traced cable runs of inoperable cameras.

Network Engineer

Confidential

Responsibilities:

• Installed, configured and supported Cisco routers. Installed and supported 3Com Fast Ethernet and Gigabit Ethernet switches. Utilized network monitoring tools HP Open View, Visual Uptime and Transcend Enterprise to analyze and troubleshoot network problems. Set up test network to test new equipment and solve related routing issues.
• Worked with vendor technicians on problems involving security, bugs, leased lines and frame-relay circuits. Used Visio drawing software to create network diagrams of remote sites. On call 24/7 for all critical network issues.