SUMMARY:

• An advanced level of technical expertise and leadership skills with acquaintance of 20 years IT experience overall, which comprises 14 years of UNIX, Linux and data centers management on various platforms, storage and network management, consultation, solution designing, business as usual, and project perform works with self motivation, problem solving and strong decisive making skills.
• I continuously strive to build solid customer relationship with my positive attitude during on - going projects and during outage or crisis situations.
• I have ability to adapt new technologies and diverse the knowledge to improve productivity, with record of consistent performance and growth across the career with excellent problem solving and negotiating skill.
• Containerizing and modernizing business applications
• Data center management
• Disaster recovery management
• Storage and Network management
• Red Hat OpenShift architecture and sketching schematic
• Cloud based migrations - performing coupling and Internal pipelines between application objects, APIs, and internal container registries
• Migration of legacy authentication components cloud bases solutions
• Migration of legacy network components such as - DNS, gateways, load balancers, monitoring tools to Red Hat OpenShift containers
• Stand up Red Hat OpenShift master, worker/infrastructure and bootstrap nodes
• Migration of IBM TSM backup solutions IBM Cloud Object Storage
• Red Hat OpenShift Role Based Access Control (RBACs), migration of Certificate Authority (CA), Internal Registry, Log collectors to Red Hat OpenShift container and cloud platform
• Liaison between Red Hat, IBM, Oracle for application team for containerization and modernization projects
• Unix/Linux and cluster, storage, backup, network, virtualization, containerization and modernization
• Solution Architect
• Technical leadership - handling technical escalations and infrastructure outages, SOA and Root Cause Analysis calls, SEV1 and SEV2 incidents, reviewing change requests, arranging internal huddle calls, Client billable project work
• IT Infrastructure
• IT Project Management
• Working on IBM's various health-care, insurance, telecommunications and technical and insurance sectors with combined project/contract value of $4 million
• Consistent "Exceeds achievements" performer through out my IBM career in performance rating
• Successfully led onshore to offshore transition, from USA to India, with highly effective customer communication, served as liaison between IBM and various customers' teams during project and knowledge transitions which consisted 5000+ hybrids UNIX and Linux servers, UNIX/Linux clusters, different types of storages, network and system and security tools
• Received “Manager’s choice awards” multiple times by different managers and leaders.
• Received multiple blue-thanks and ACE feedbacks from my team members, project managers, and technical leaders and people managers
• During my technical leadership, we expanded our staff from 10 team members to 53 team members while working with CenturyLink (formerly Qwest) client due to heavy incoming project work, migration, proactive fixes, security and incident management, commission of new systems and decommission work
• Solution and migration of mission critical legacy business applications and databases to Red Hat OpenShift containers
• Successfully planned, implemented and recovered systems during DR tests
• Stabilized technical processes to enhance overall efficiency to achieve SLA
• Provided technical trainings on VERITAS Cluster Server, Pacemaker Cluster, HP-UX Service Guard, HP-UX OS to IBM UNIX teams in North America. Helped up skilling team members and resulted in successful HP-UX and ServiceGuard knowledge transition between two GEO locations
• Most complex and critical project builds and migration of old HP UNIX servers to new Linux implemented on HP Superdome X servers hardware, in conjunction with IBM Flash Copy Manager to clone/flash running production databases on IBM v9000 storage solutions with Oracle RAC, Oracle ASM based critical databases
• Physically installed, cabled and configured HPE SuperDome X hardware and IBM V9000 storage subsystems in data center in Louisiana-USA along with full redundant network channels, power lines, storage switches

PROFESSIONAL EXPERIENCE:

Confidential

Health Care, Telecommunications and Insurance

Responsibilities:

• Solutioning, designing and migrating legacy business applications and databases to modern platforms such as Red Hat OpenShift, Ansible automation, IBM cloud and IBM API connect
• Migration of legacy IBM TSM backup solutions to IBM Cloud object storage
• Handing escalations such as data-center wide network, storage, power and systems outages
• Participation in solutions and build of hybrid cloud eco-systems with Red Hat and IBM teams
• Legacy storage migration to modern cloud based block and file storage
• Installation, cabling and configuration of physical systems in the data centers during critical projects
• Configured KVM to make sure that all devices' consoles are connected all the time
• Planning and designing physical redundant components such as power grids, storage and network for servers
• Worked with different vendors for installation and commissioning new hardware in DC, and worked with contractors for their access to data-centers
• License arrangements and management
• Monitored proper temperature of data center
• Decommissioned devices - shredding readable data, file systems, volumes. before physical devices (such as storage, servers, n/w components) are decommissioned and check out from data center
• Worked on the network devices to show, dump and archive logs for troubleshooting
• Worked with different storages and performed troubleshooting
• Zone LUNs/Volumes from storage and assignment to servers
• Storage migration projects - worked on storage based and host based migrations
• Storage replications
• Storage decommission
• Storage - creating virtual groups, deciding RAID overhead, cutting disks to map to hosts
• UNIX OS migration to Red Hat Linux and performing system virtualization
• Build native clusters - Oracle RAC, VERITAS cluster server, and Red Hat Pacemaker
• Scan and fix security vulnerabilities, proactive security fixes
• Installation and configuration of iSCSI storage on IBM xClarity storage systems for cost effective development midrange applications
• Deploying new UNIX and Linux servers
• Decommission legacy systems, legacy databases, applications and reclaim SAN space after their migration to new platforms
• Space addition to existing clustered application and database file systems
• Maintaining MQ and DB2 into VERITAS clusters
• Capacity management after analyzing running systems performance
• Understand clients’ technical requirements and putting them in to the practice to customize and enable services according to their need, and to deliver successful completion of technical projects
• Providing technical expertise and SME support to different clients of IBM as an when needed by different management groups' teams
• SEV1 and SEV2 outage calls and root cause analysis
• Technical reporting to clients, application teams and business owners on outages, post outage discussion, RCA and technical projects
• Migration, build and deployment planning
• Providing technical advise on most complex Incidents, tickets, work-orders

Confidential

Telecommunications

Responsibilities:

• Lead BAU (Business as usual) team of 40+ members
• Review the Configuration structure with business and team
• Propose the workflow for incident, problem, and change management
• Create a project plan to implement the new tool and process
• Perform risk management, analysis, and case studies for the critical incidents
• Support team with any outage situation for minimizing the impact
• Automation to reduce human efforts and errors
• Create a new process for the availability and stability
• Designed the existing process and the proposed process
• Coordinate implementation and resource allocation for DR testing
• Worked on HP-UX, AIX and Solaris systems
• Provided round the clock support in shift duty
• UNIX Cluster supports - HP-UX Service Guard, VERITAS cluster server
• Provided SME support to HP Superdome servers