Data Analyst Resume
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Blauvelt, NY
PROFESSIONAL SUMMARY
- I am an organized and dedicated individual with proven track record of providing exceptional customer service and analytical expertise in fast - paced environments. I am an individual who is passionate about all facets of the Health Care industry and Technology with close to six years of experience within both areas as well as having a bachelor’s degree in Health Science Studies from Quinnipiac University.
- I offer keen attention to detail, vast administrative experience, strong decision-making skills to manage multiple concurrent tasks, projects coordination/management, a large understanding of medical terminology as well as processes, the ability to effectively communicate with all levels of a Health Care or project team, and a proven ability to perform analysis and synthesize healthcare data and revenue data.
SKILLS
- Administrative support
- Data entry
- Data analysis
- Data visualization/ modeling
- Project management and project coordination
- Advanced Microsoft Excel, Pivot Tables and SQL skills/experience
- Salesforce
- MATLAB
- VMware/Virtualization
- Excellent verbal and written communication skills
- Excellent customer service skills
- Attention to detail
- Typing 70 wpm
- Professional phone/ email etiquette
- Agile Development
- Jira for Agile Development
- Epic Certified, Midas, EMR/HER
- EDC
- Python
- SAFe Framework
- SaaS
- Servicenow
- Pentaho
- Troubleshooting hardware/Ticketing
- ITIL
- ITSM
- Scrum
PROFESSIONAL EXPERIENCE
Data Analyst
Confidential, Blauvelt NY
Responsibilities:
- Assist the IT and Clinical departments in analyzing, visualizing, and modeling the data to identify trends, patterns and developmental opportunities.
- Create dashboards, reports, analyses, and studies using internal and external data sources.
- Work closely with our SVP, Behavioral Health, Programs, Finance, and IT teams to provide thoughtful, data-backed reports and summaries, with the intention of shaping metrics and strategic recommendations.
- Use and manage electronic health record, EHR or EMR, Connections/Cognos, Relevant, BTQ, CareLogic, etc. as well as, a variety of tools such as, Google Sheets, advanced excel, SQL, Tableau, Python, Pentaho, and others to analyze data and prepare reports that show value and help in decision making.
- Analyze, define, and report benchmarks from data to assist managed care initiatives.
- Represent data related to utilization management, claims data, revenue cycle related data, claim denial reporting by using business intelligence tools like SPSS, SQL, and Tableau to optimize, visualize, and model data from SaaS platforms, EHR updates, technical help desks, Telehealth platform, and electronic visit verifications.
Utilization Review Analyst-
Confidential, Tarrytown, NY
Responsibilities:
- Collects and organizes medical record data from multiple sources including members, care givers, physicians, registered nurses, clinical information systems and EPIC software system.
- Communicates it with the managed care and health insurance companies to achieve continued approval of patient stays and full payment to the hospital.
- Reviews medical records, health insurance claims/appeals to analyze why a particular claim is denied as “not medically necessary” and report it to the managed care team while also responding to notices.
- Conducts daily, weekly, and monthly audits and reports for Utilization management and denial management department data.
- Assist with the preparation of the Utilization Management Team meetings by taking/typing minutes.
- Interfaces with and acts as a resource to team members, other MMC and CMO departments, members/caregivers, and physicians/care providers.
- Utilizing excel spreadsheets, clinical information, and medical record data via EPIC software system to create and record CRMs, BDCs, and appeal determinations.
Medical Service Coordinator
Confidential, White Plains, NY
Responsibilities:
- Develop a professional relationship with internal and external provider offices and managed care personnel.
- Develop a professional relationship with the staff Medical Directors and Consultants.
- Coordinate the Medical Director Reviews and Appeals between Correspondence, Claims and Insurance companies. Medical services assure that all information is received, recorded and filed in the appropriate manner.
- Reviewed, analyzed, and reported on CPT codes for Health Insurance claims companies and/or patient Operative Reports.
- Maintain the Medical Director Line documenting inquiries and results in OrthoNet’s Customer Service System.
- Updating and maintaining information onto OrthoNet’s claim databases via SQL database mining methods.
- Answered up to 45/50 calls per day.
- Perform other administrative duties as assigned as it relates to the essential functions of the position.
- Working closely with other departments to assure the timely completion of all medical director reviews.
Clinical Onboarding Credentialing Analyst
Confidential, Valhalla, NY
Responsibilities:
- Credentialing experience covering all aspects of MD, DO, P.A., N.P., and CRNA hiring/onboarding process.
- Utilized various Healthcare Analytics Solutions to manage all providers’ information like EPIC, MIDAS, and other EMR software systems.
- Track up to 10-20 applications per day to ensure efficient processing and completion.
- Helped increase application completion by at least 75% since arrival.
- Assist Credentialing Coordinator with all audits and data entry into various software programs like EPIC and MIDAS.
- Track all provider's annual Health Clearance tests, continuing education units, certifications, and licenses
- Reached out to providers’ references, schools, and places of work by utilizing proper phone and email etiquette.
Nurse Technician
Confidential, White Plains, NY
Responsibilities:
- Manage care needs for approximately 5-10 patients and increased patient satisfaction by at least 75% per shift.
- Recording patients' vital signs (Temperature, Blood Pressure, etc.).
- Documenting and reporting any changes in patients' condition directly to senior level Medical Providers.
- Performing EKG tests and drawing blood for tests.