IT PROFESSIONAL

• Solutions-focused, motivated IT professional with a comprehensive background in information systems security, production support and global application support. Proven success in identifying and troubleshooting technical issues and implementing targeted solutions. Highly versatile adept at quickly mastering new roles, responsibilities, technologies and environments. Reputation for integrity, perseverance and work ethic. Areas of expertise include:
• IT Infrastructure Production Control Information Assurance Technical Troubleshooting Systems Analysis
• Systems Security Management Data Analysis Production Support System Administration
• Project Management Team Leadership Relationship Building Resource Allocation Creative Problem Solving

ACHIEVEMENT HIGHLIGHTS

• Led offshore team of 10 developers for production support team.
• Own and manage sports bar and grill with 10 employees in Colorado Springs.
• Led a team of 8 soldiers, with full responsibility for information systems and phone services, as well as ensuring satellite and internet service are working for over 2,000 soldiers in Iraq.

TECHNICAL PROFICIENCIES

• General Technical Skills: System analysis, System administration, Production support, Information Assurance, Technical support, Software testing, Information Assurance IA DoD expertise, with emphasis on Federal Information Security Management Act FISMA processes to include, but not limited to: DoD Information Technology Security Certification and Accreditation Process DITSCAP 8500 series DoD Information Assurance Certification and Accreditation Process DIACAP 8510.01 and National Institute for Standards and Technology NIST 800-series special publications and Information Security Management International Standards ISO/IEC 27002 , Sarbanes-Oxley Act, HIPPA/PHI, PCI-DSS, Gram, Leach Bliley Act and COBIT.
• Security Test and Evaluation ST E from both documentation i.e., Security Requirements Traceability Matrix SRTM and overall risk assessment plan construction and a technical vulnerability scanning and analysis standpoint, Incident Response planning, SDLC planning, DIACAP transition planning, Contingency, Disaster Recovery, and Continuity of Operations CP/DRP/COOP planning.
• Monitor the security of critical systems such as web servers, database servers, email servers, etc using Solar Winds and WireShark to identify Open Ports and changes to highly sensitive computer security controls to ensure appropriate system administrative actions, investigate and report on noted irregularities.
• Writing SQL queries, System performance monitoring, Working knowledge of LAN, WAN, TCPIP, VOIP, IPSEC, VPN, OSI models, TCP/IP, SFTP, TLS, SSH, NTP, DNS, ARP and ICMP Builds FTP and SFTP transmissions for inbound and outbound data transfer with PGP and GPG encryption, Setup SFTP connection for production environment using Ipswich and WS-FTP security tools Test FTP and SFTP transmission in test environment before releasing it to production Batch processing-maintaining jobs/steps in job schedulers in Ursula and ECS production environment Configuring, administering and maintaining 3rd party tools including but not limited to: Visual Source Safe, Visual Studio Team Foundation Server, Microsoft CRM dynamics, Citrix Server Application and Global Event Control Server.
• Testing: Manual testing, automated testing, unit testing, web services testing using SOAPUI, performance testing, bug tracking using Mercury Quality Center, writes test plans, test strategies and test cases.
• Database: Oracle SQL 10g, 11g PL/SQL, SQL Plus, Windows SQL Server 2008, Access Database 2007/2010 .
• Development: Visual Basic, SQL Server, Oracle Toad/Edit Plus, Oracle SQL, HTML/XHTML, Cascading Style Sheet, VBScript, JavaScript, ASP.Net, XML, ADO, E-business solutions, AJAX Quest's STAT, Team Track, ADP Upgrade Utility, Serena Version control and intranet-based business systems
• Operating Systems: Windows XP, Windows 7/8, Windows Server 2005/2008, UNIX/Linux, Mac OS X.
• Software Applications: MS Office Suite, MS Project and Web Access, MS Win Runner, Mercury Quality Center QTP , Adobe Acrobat Professional, CMIS Enterprise system, SharePoint, Access Management Console, Serena Version Manager, Dev Express and PowerBuilder
• Systems: BladeLogic, Admin Studio 2012, Flexera, Orchestrator, Citrix XenApp, VMware and Virtual Box.
• Systems Security Tools: NMAP, WireShark, Cain and Abbel, Nessus, Solar Winds, Open-VAS and Metasploit.

PROFESSIONAL EXPERIENCE

Confidenital

IT Systems Security Engineer Sr/Global Application Support Analyst.

• Protect the integrity and security of the system and associated data according to the criteria established with the application owner and report regularly concerning security management. Create security policy and procedures, Perform risk assessment, asset classification and management in accordance with ISO 17799 standards.
• Perfom network monitoring using Negios, Solar Winds, manage End Point Security using VirusTotal and McAfee.
• Perform computer security audit, review of applications, databases, windows servers and services using NAST
• Perform application compatibility checks for planned operating system and/or database upgrades and AD Migrations. Pull periodic reporting on system performance, uptime, user access, and maintenance activities.
• Interface with the service desk and Operation Center to resolve incidents within the SLA guidelines. Work with the end user to gain an understanding of their issue and help with resolution.
• Create and manage deployment plans for planned upgrades and/or AD migrations, complete application/server/database migrations as required by planned project efforts.
• Follow change management practices by creating and representing changes in the change management meeting.
• Manage Batch scheduling, updating, and cancelling jobs including monitoring and resolving failures. Manage tickets assigned by following the service desk process and keep status and comments up to date.

Environment Nast Authentication, Citrix XenApp 6.5, Cintellate,ITIL,Windows Server 2012, Active Directory Services, Visual Studio 2012, CA Service Desk Manager, Active Roles, Nagios-Groundwork Monitoring, Solar Winds Network Monitoring, SAP Central Processing Schedule, SAP Central Management Console and VisionApp Remote Desktop.

Confidenital

IT Sr. Systems Analyst / IT Systems Test Engineer Sr

• Proficiently deployed security updates using configuration manager, managed automatic deployment, monitor compliance for software deployment and identify root problem caused by application software and work with developers to resolve it for optimal results. Performed vulnerability assessment using Nesus.
• Guides the testing effort according to, and tracking it against, the Test Strategy and Test Plan. Contribute critical thinking skills and sharp attention to detail to closely monitor the various test and production environments for extraordinary conditions that could impact the performance of processes or transactions.
• Collaborated with a cross-functional team of front end and back end developers to troubleshoot and resolve internal bugs.
• Successfully track, analyze, fix and manage defect using HP Test Director and Project Risk Assessment.
• Validating and verify functional and non-functional technology product requirements, architecture, and design are implemented correctly for intranet and internet based systems, software development life-cycle.
• Plans test engineering activities for project life cycle and provides project testing estimates and timelines.

Environment QTP, HP Test Director, Visual Studio, Blade Logic, Configuration Manager, Orchestrator, Admin Studio and Load Runner

Confidenital

IT Sr. Systems Analyst / Test Engineer Sr.

• Proficiently identify root problem caused by application software and work with developers to resolve it for optimal results.
• Guides the testing effort according to, and tracking it against, the Test Strategy and Test Plan. Perform test planning, test execution and tracking.
• Contribute critical thinking skills and sharp attention to detail to closely monitor the various test and production environments for extraordinary conditions that could impact the performance of processes or transactions.
• Collaborated with a cross-functional team of front end and back end developers to troubleshoot and resolve internal bugs.
• Experience providing IT support installing, configuring, and troubleshooting PKI related products using SOAP UI, conducting hands-on evaluation and manual and performance testing of PKI related technologies
• Performed automated testing using Quick Test Professional and SOAPUI for web services testing
• Applied analytical skills to closely evaluate risks, develop plans for change and proactively determine potential impact of other system changes, project management life-cycle Implementation, auditing of systems log files.

Environment SOAPUI, HP Test Director, Oracle and Windows Server 2008.

Confidenital

IT Systems Analyst / Systems Security Compliance Analyst

• Proficiently handle application administration reviews, identify and address issues caused by application software not supported by Shared Corporate IT and create proactive upgrades and enhancements for optimal results.
• Ensure organizational compliance with Sarbanes-Oxley SOX information security programs.
• Successfully managed multiple migrations using Version manager, Sql Server, ADM tools and batch processing jobs, Weblogic for building and deploying application and services, Used MQ systems for application communication with strong focus on improving processes and streamlining workflow.
• Deploy required client application software including patching, Supported and maintain application integrations and scheduled tasks.Applied analytical skills to closely evaluate risks, SDLC, develop plans for change and proactively determine potential impact of other system changes.
• Experience providing IT support installing, configuring, and troubleshooting PKI related products, SSL installation, Vulnerability scanning and SQL Security migrations

Environment SOAPUI, SQL Server, .NET, C , PowerBuilder, Web Logic, Citrix Server, HP Test Director

Confidenital

System Analyst/Production Support

• Conducted comprehensive system analysis in productions for the Commercial and Government systems. Evaluated a diverse range of complex issues involving downstream systems front end and back end validation errors, defect fixes using Oracle Sql Queries, database related issues, user acceptance testing, product configuration issues and flow through failures.
• Collaborated with a cross-functional team of front end and back end developers to troubleshoot and resolve internal bugs.
• Ensure organizational compliance with Payment Card Industry Data Security Standard PCI-DSS programs.
• Authored, maintained and updated SQL queries to fix Database related issues analyzed and fixed XML scripts and HTML/XHTML errors in line with Software Development Life-Cycle.
• Deploy required client application software including patching, Supported and maintain application integrations and scheduled tasks.Served as the point of contact for the Calnet system, Matrix systems and Networx system.
• Contributed information gathering, needs assessment and analytical skills toward effectively and diplomatically responding to client issues for timely resolution.

Confidenital

Admin Specialist

• Led a diverse team of six personnel and oversaw the MWR facility conducted comprehensive software installation, system configuration and network performance monitoring.
• Determined statuses of user accounts and improved operational efficiency by implementing new hardware and perform software updates. Handled combat operational duties with joint task force made up Army and Marines.
• Designed, developed and implemented an efficient production schedule, including production planning, preparing account status reports and accounts receivables, risk management and data analysis.
• Evaluated, troubleshot and resolved client software and hardware problems, operating systems, systems audit and review, internet, intranet and query databases using SQL and Oracle SQL and PL/SQL.
• Executed a diverse range of Combat operational duties with joint task force made up Army and Marines.

Environment SQL, Oracle SQL, PL/SQL, Unix, Windows Server, NMAP, WireShark, Cain and Abbel, Nessus, Open-VAS and Metasploit.