PROFESSIONAL EXPERIENCE

Confidential, New York, New York

Systems Engineer

Responsibilities:

• Certified IPC system engineering for Unigy UMS management systems programming, installation, maintenance of Dell, Intel, Microsoft, Oracle, Unix/Linux & EVS servers responsible for ACCM s, CCM s, Media managers, Media gateways, NTR, IMR voice & satellite servers responsible for programming of all OS systems, network routers & catalyst switches, responsible for programming SIP trunks, UDP, TCP, H.323 technologies switching & routing responsible for OS database, 3rd party applications Acono, Cloud9, Speaker - bus, Bridge-talk, Polycom responsible for programming IPC turrets, Pulse & all interfacing Cisco technologies routers & switches responsible for PBX via SIP or Q-SIG, boarder gateways controllers, trunking & clustering responsible for programming Lan, Wan, Vlan s technologies to Cisco Call Manager 10.1, responsible for new circuit casting to media gateways for T-1, E-1 MRD s, ARD s, PSTN s, FXS, FXO responsible for programming NTR, IMR voice recorders technologies & servers responsible for daily MAC s, system health-checks, system upgrades, circuit installations & soft disconnects responsible for programming open connexions, 4-wire hoots & hollers & shout-boxes responsible for network UMS zone refreshes, bandwidth balancing, voice traffic and upgrades responsible for monthly SLA s, circuits & network usage reports, network integrations & migrations extensive knowledge of VOIP, SCCP, MGGP, MGBC, RIP, OSPF, EIRGP, load balancing technologies working closely with Technical Assistance Center (TAC) with extensive understanding of IPT telephony reporting directly to director of operations

Confidential

AV-IT Network Engineer

Responsibilities:

• nsite engineering responsible for 21 Confidential global VTC network programming Crestron MCU multipoint routing & switching, Polycom portals & scheduling
• AV/IT technology with physical installations & integrations of AV - IT network solutions installation of Polycom codecs, display mounting, computer racking & network cabling supporting Polycom s CMA, DMA, RMX using MCU routing with MPLS network operations responsible for programming Polycom s HDX, RPX, OSX, ISX video/telepresence codecs
• 21CF NOC onsite engineering working remotely from media control rooms supporting TCP/IP, SIP, VoIP, H.323, H.264, H.265, H.248, E.164 network protocols development of site documentations for end user operations & training, installation procedures monthly SLA network usage reports, software, hardware & firmware upgrade solutions

Confidential

Media Control Room Engineer

Responsibilities:

• Crestron Media Control Unit {MCU} multipoint programming, routing & switching responsible for programming, routing & switching of HDMI, SPI, DSP audio technologies responsible for routing & configuration of TCP/IP, SIP H.323 video network technologies responsible for testing, trouble - shooting video endpoints, infrastructure, software & hardware responsible for Broadcast Pix, Microsoft Lync, Acano, Cisco voice & video solutions responsible for Cisco endpoints MX, Sx, Dx, C-40, C-60 video codecs responsible for Winnov C-box recordings, Airspeed recordings, Live-stream, YouTube webcasting, IP-TV
• UC platform Microsoft Lync, Web-X, Adobe Connect, Net-Meetings, Go-To Meetings & Join Me responsible for video-scope photography media productions, recordings, editing & duplications responsible for on-site technical support for videoconference scheduling, bookings reservations dispatching & deployment of technical support team from Yale s VNOC call command center

Confidential

Network Engineer

Responsibilities:

• responsible for routing & configuration of TCP/IP, VOIP, SIP trunking, switching & routing, responsible for routing of Lan, Wan, Pan & Vlan technologies responsible for routing of OSPF, RIP, EIGRP, Spanning Tree, DHCP,DNS, HSRP, MPLS protocols, responsible for Cisco CUCM, UCCX voice messaging, Cisco voice & video C - 40, C-60 codecs responsible for programming Cisco SIP trunking, SIP user agents, voice portals, proxy servers responsible for installation of pc's, laptops, monitors, I-pads & computer telephony integration dispatching support from NOC call center deployment team reporting directly to network IT manager.

Confidential

Network Engineer

Responsibilities:

• responsible for routing TCP/IP, UDP, OSPF, RIP, EIGRP, SIP, MPLS, MPLL, DHCP,DNS protocols responsible for Cisco networking, routing, switching, Lan, Wan, Pan & Vlan technologies responsible for VOIP, SIP trunking, voice portals, proxy server, re - direct servers & phones responsible for programming of Cisco CUCM, UCCX messaging, vectoring & attendant responsible for programming Microsoft Lync computer telephony over UC platform responsible for installation & configurations for Cisco C-40, C-60, Tx-9000 telepresence codecs

Confidential

Audiovisual Technician

Responsibilities:

• On - site AV technician responsible for UC platform installation & support for audio/video/telepresence installation & support for Cisco, Polycom, Tandberg, Clear-One, mobile video codecs responsible for MCU routing & switching, Vortex HD-IP matrix switchers, Cisco HD-IP gateways responsible for multicasting, unicasting VTC solutions H.323 H.264, H.265 E.164 protocols responsible for Cisco VoIP, SIP, HD Base-T, IP-TV, Videoscope, Microsoft Lync, Net-meeting responsible for programming of Crestron & AMX rs-232 room control panels, room support docs responsible for installation & AV-IT network equipment upgrades within media control rooms responsible for installation of computer telephony, LCD video projectors, CTI stack & rack, mounting & cabling responsible for media production setups with videography recordings, media productions, live streaming broadcast