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Computer Technician Resume

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PROFESSIONAL EXPERIENCE

Confidential

Computer Technician

Responsibilities:

  • Workstation LAN/WLAN setup. TCP/IP configuration.
  • Notebook computer hardware
  • Installation of computer hard drives and expansion cards; PCI, AGP, SATA
  • Virus removal and Operating system maintenance
  • Windows installation and management. (Win9X,XP,VISTA,7,Win Server 2008R2,MSDOS)
  • Mobile device setup. I.e. iPhones, Blackberry, Android phone and tablet

Confidential

Geek Squad Supervisor

Responsibilities:

  • Constructed of new company and customer PCs.
  • Installation of desktop and laptop hard drives and expansion cards; PCI, AGP, SATA
  • Virus removal and Operating system maintenance
  • Windows installation and management. (Win9X,XP,VISTA,MSDOS)
  • DSL modem and Satellite installation
  • Managed team of 8 technicians, including shipping and receiving, scheduling, hiring, and training.

Service Department Supervisor

Confidential

Responsibilities:

  • Managed team of 8 technicians through facilities and consumer equipment repair.
  • Performed simple and complex repairs on customer and company computer hardware and software. Window 9X, XP, vista installation and maintenance.
  • Organized shipments and receiving of customer and company equipment to and from regional service center.
  • Created weekly Schedule and hiring.
  • Co - Managed team of 9 sales persons in department maintenance and sale goals.
  • Implemented new sale techniques, increasing over all department earnings
  • Educated customers on technological solutions and additions.

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