SUMMARY

• Results oriented professional with extensive experience delivering meaningful, measurable outcomes by solving and creating solutions to complex and multi tower business requirements. Successful as an individual contributor or as a leader.
• As an individual contributor I am a recognized problem solver with repeated success in assigned opportunities and achieving quota.
• As a leader I have the ability to recruit top performers, tutor, maintain high retention rates and make those around me better.
• Recognized problem solver with repeated success in turning around at risk engagements.
• Demonstrated proficiency in contract development as well as financial and contractual risk abatement.
• Well organized with ability to identify, provide metrics and implement process improvement.

TECHNICAL SKILLS

• Leadership Six Sigma Green Belt Contracts
• Virtualization Process Improvement Development
• Security ITIL Foundations Negotiation
• Challenger Sales Methodology Salesforce.com Advanced skills Project Management
• Cloud Computing Apple Product Professional IT Outsourcing
• *aaS Engineer/Architect Management IT Operations
• Modeling Unified Communications Professional Services
• Storage Pricing/Financial modeling CISSP (In Process)
• Management Risk Assessment/Management SW Development
• Security New Product Introduction (NPI) QA Management
• AWS Certified Solutions Architect Pragmatic Marketing VMWare Certified Associate
• (In process) GE GEnious Methodology (In process)

PROFESSIONAL EXPERIENCE

Confidential, Atlanta Metropolitan Area, GA

Solution Architect

Responsibilities:

• Recruited to support the Southeastern sales team to drive new business and growth within existing footprint.
• Focusing on End User Computing solutions including managed outsourcing/out - tasking, Service Desk, Remote Monitoring and Management.
• Assist sales team to identify prospects needs with the managed solutions Pomeroy provides.
• I was heavily recruited by Pomeroy to join.
• Unfortunately right after I joined the COVID-19 pandemic hit and I was laid off.
• In the short time I was at Pomeroy I worked on a total End User Compute outsourcing opportunity at a large national publishing company and was instrumental in bringing it to the final decision stage for Pomeroy.

Confidential, Alpharetta, GA

Regional Director

Responsibilities:

• Provide pre-sales support to a nine state region. Leading a team of Solution Architects to assist sales resources & clients define, price and close Managed and Project based Service engagements.
• This team gathers requirements for new opportunities, evaluating requirements can be met with existing processes and systems, and identifying operational gaps that may exist for delivering new opportunities.
• Designed and opened a brick & mortar location in Atlanta for Zones.

Confidential, Alpharetta, GA

Offer Manager

Responsibilities:

• Gather requirements for new service opportunities.
• Provide leadership interfacing with internal sales and external customers.
• Develop PowerPoint presentations to deliver to customers.
• Coordinate and host customer visits.
• Assess the competitive landscape
• Identify costs for all new opportunities.
• Identify gaps in the ability to deliver new opportunities.
• Develop custom models for new opportunities as needed.
• Maintain cost models for all service components.
• Review internal cost and productivity benchmarks periodically.
• Deliver presentations & workouts.
• Engage outside vendors as needed to provide capability not in house.
• Produce monthly reports on opportunities solutioned & implemented.
• Participate as a staff member of the Services leadership team.
• Create and negotiate SOWs

Confidential, Dallas, TX

Vice President, Solution Services

Responsibilities:

• Lead a team of 15 Solution Directors with the following responsibilities and objectives:
• Collaborate with staff to understand specific system requirements of clients.
• Develop engagement costs, design concepts, and/or design changes.
• Collaborate with engineers to select appropriate design solutions and ensure client needs are addressed.
• Lead contract negotiations
• Ensure successful hand off to the delivery teams.
• Drive additional services and renewals of engagements
• Create proposal responses

Confidential, Fairfield, CT

Director

Responsibilities:

• Joined this GE company as they entered the marketplace to resell personal computers, servers, related software, accessories and services.
• Brought in as an individual contributor and promoted to a Director leading a team of solution development resources.
• This company was divested and sold to CompuCom Systems, Confidential .
• Member of the transition team integrating with CompuCom.
• Participate with sales team to understand requirements of clients.
• Provide advice on costs, design concepts, and/or design changes.
• Develop pricing for the engagement
• Create and negotiate client contracts
• Ensure successful hand off to the delivery teams.
• Identified incremental service opportunities and renewals of engagements
• Create proposal responses

Confidential, Atlanta, GA

Business Development Manager

Responsibilities:

• Develop marketing plans, service offerings and for the sales teams.
• Confer with customers and engineers to assess equipment needs and to determine system requirements.
• Researched and identified potential customers for products or services.
• Kept informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.

Confidential, Atlanta, GA

Business Development Manager

Responsibilities:

• Develop marketing plan, service offerings and for the sales teams
• Confer with customers and engineers to assess equipment needs and to determine system requirements.
• Collaborate with sales teams to understand customer requirements, to promote the sale of products, and to provide sales support.
• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
• Prepare and deliver technical presentations that explain products or services to customers and prospective customers.

Confidential, Omaha, NE

District Business Development Manager

Responsibilities:

• Plan and modify product configurations to meet customer needs.
• Confer with customers and engineers to assess equipment needs and to determine system requirements.
• Collaborate with sales teams to understand customer requirements, to promote the sale of UNIX based computers products, and related professional service offerings.
• Prepare and deliver technical presentations that explain products or services to customers and prospective customers.

Confidential, San Jose, CA

Systems Engineering District Manager

Responsibilities:

• Support sales team in promoting and selling Pyramid Technology computers.
• Plan and modify product configurations to meet customer needs.
• Confer with customers and engineers to assess equipment needs and to determine system requirements.
• Collaborate with sales teams to understand customer requirements, to promote the sale of company products and to provide sales support.
• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
• Prepare and deliver technical presentations that explain products or services to customers and prospective customers

Confidential, San Jose, CA

Regional Systems Analyst

Responsibilities:

• Support sales team in promoting and selling Confidential .
• Plan and modify product configurations to meet customer needs.
• Confer with customers and engineers to assess equipment needs and to determine system requirements.
• Collaborate with sales teams to understand customer requirements, to promote the sale of company products and to provide sales support.
• Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
• Prepare and deliver technical presentations that explain products or services to customers and prospective customers

Confidential, Atlanta, GA

Senior Systems Analyst

Responsibilities:

• Develop, test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
• Develop, document and revise system design procedures, test procedures, and quality standards.
• Supervise computer programmers and serve as project leader.

Confidential, Atlanta, GA

Systems Analyst

Responsibilities:

• Developed applications and a common format to allow transfer of claim information between insurance companies diverse computer systems.
• Implemented the SNA and BSC protocols to be directly transmitted via satellite from a Tandem computer

Confidential

Consultant

Responsibilities:

• Developed wire transfer systems using Tandem fault tolerant computers
• Deployed at Crocker National, Confidential and Confidential
• Modified the Tandem File Utility Program (FUP) source code to add functionality and run more efficiently.
• Code was given to Tandem for international distribution.
• Developed code to communicate to FedWire and SWIFT

Confidential, Princeton, NJ

Programmer Analyst

Responsibilities:

• Member of a team that ported the UNIX Operating System to General Automation computers
• Worked to develop an Editorial Newspaper system for the Toronto Star newspaper. Key aspects of the system were:
• Fault tolerant with automatic cut over
• Capture feeds from major news wires
• Producing page layouts and direct connection to printing press.

Confidential, Murry Hills, NJ

Responsibilities:

• Member of a team that developed the UNIX Operating System