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Technology Operations Intern Resume

OBJECTIVE:

  • To find a career within a organization that will allow for professional growth, while earning a good reputation amongst my peers.

PROFESSIONAL EXPERIENCE

Confidential

Technology Operations Intern

Responsibilities:

  • Performed diagnostics and troubleshooting of system, hardware, and software issues.
  • Resolved technical problems with Local Area Networks, Wide Area Networks, and other systems.
  • Installed, modified, and repaired computer hardware and software, as well as computer peripherals for users.
  • Walked users through problem - solving process and assist in support/troubleshooting of new releases.
  • Processed inventory and help desk tickets with Remedy and Service Now.
  • Performed Windows 10 migration projects for hundreds of new terminals and users.

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