Technology Operations Intern Resume

OBJECTIVE:

To find a career within a organization that will allow for professional growth, while earning a good reputation amongst my peers.

PROFESSIONAL EXPERIENCE

Confidential

Technology Operations Intern

Responsibilities:

Performed diagnostics and troubleshooting of system, hardware, and software issues.
Resolved technical problems with Local Area Networks, Wide Area Networks, and other systems.
Installed, modified, and repaired computer hardware and software, as well as computer peripherals for users.
Walked users through problem - solving process and assist in support/troubleshooting of new releases.
Processed inventory and help desk tickets with Remedy and Service Now.
Performed Windows 10 migration projects for hundreds of new terminals and users.