- To find a career within a organization that will allow for professional growth, while earning a good reputation amongst my peers.
Technology Operations Intern
- Performed diagnostics and troubleshooting of system, hardware, and software issues.
- Resolved technical problems with Local Area Networks, Wide Area Networks, and other systems.
- Installed, modified, and repaired computer hardware and software, as well as computer peripherals for users.
- Walked users through problem - solving process and assist in support/troubleshooting of new releases.
- Processed inventory and help desk tickets with Remedy and Service Now.
- Performed Windows 10 migration projects for hundreds of new terminals and users.