It Specialist Resume
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Norfolk, VA
SUMMARY
- IT Project Manager and Navy Veteran with a Top - Secret Security Clearance and 10+ years of proven experience completing special projects and daily operations for information and communications systems and security.
- Accomplished results while leading teams of 12 in dynamic, fast-paced environments.
- Possess a comprehensive background in network security, server administration, evaluation and quality assurance derived from conducting domestic and global operations.
- Maintained accountability of assets and equipment valued at $1.4 M+ while meeting the expectations of customers and senior leaders.
TECHNICAL SKILLS
- Microsoft Office Suite
- Microsoft SharePoint
- Adobe Creative Suite
- Social Media
- Communication Software
- File Sharing Software
- Wix
- Wordpress
- AWS
- ACAS
- VRAM
- FECC
- Firewall Administration
- Microsoft Server Administration
- RSA SecurID
- LogRhythm
- Avaya
- Definity PBX
- Intuity
- Voice Mail Administration
- REMEDY
- Cisco Secure Communications
- VPN, ICND I & II, DNS, LAN/WAN
- Network Security Tools
- Microsoft Windows
- Visio
- SQL
- TCP/IP
- Azure
- VMWare
PROFESSIONAL EXPERIENCE
Confidential, Norfolk, VA
IT Specialist
Responsibilities:
- Led 68+ personnel across the installation and management of 138 systems supporting NIPR/SIPR systems.
- Recognized as an exceptional leader and innovator by senior management for streamlining the IT procurement funding process as the Procurement Officer, inventoried and organized over $30K in consumables, submitted of 200+ line items at 100% accountability.
- Administered executive-level IT support for 5 employees and helpdesk support for 170+ employees, ensuring effective communications and infrastructure management.
- Committed to community outreach, serving as the MRW Vice President to orchestrate fundraising events, community engagement, and youth advocacy.
Confidential
IT Instructor
Responsibilities:
- Effectively led 4 direct reports in the delivery and administration of the Network Security Vulnerability Technician Course—producing 52+ subject matter experts upon completion of the course, and an overall completion rate of 94%.
- Successfully identified areas for course and testing improvement via thorough analysis of testing procedures, questions, and study materials, contributing directly to increased testing scores for 255 personnel and 4 training sites.
Confidential
Asset Manager
Responsibilities:
- Championed the oversight and accountability for 1,500 assets valued at over $1.3M, providing leadership across 12 direct reports to plan and execute daily operations.
- Oversaw various IT and administrative projects as assigned, deploying effective operational strategy to support 556+ personnel across 32+ departments.
Confidential
Communications Manager/Systems Control Technician
Responsibilities:
- Supervised a highly-functioning team of 19 direct reports to operate and maintain the Command and Control Office Information Exchange, a multi-service provisioning platform supporting secure communications across 8,900+ customers.
