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It Specialist Resume

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Norfolk, VA

SUMMARY

  • IT Project Manager and Navy Veteran with a Top - Secret Security Clearance and 10+ years of proven experience completing special projects and daily operations for information and communications systems and security.
  • Accomplished results while leading teams of 12 in dynamic, fast-paced environments.
  • Possess a comprehensive background in network security, server administration, evaluation and quality assurance derived from conducting domestic and global operations.
  • Maintained accountability of assets and equipment valued at $1.4 M+ while meeting the expectations of customers and senior leaders.

TECHNICAL SKILLS

  • Microsoft Office Suite
  • Microsoft SharePoint
  • Adobe Creative Suite
  • Social Media
  • Communication Software
  • File Sharing Software
  • Wix
  • Wordpress
  • AWS
  • ACAS
  • VRAM
  • FECC
  • Firewall Administration
  • Microsoft Server Administration
  • RSA SecurID
  • LogRhythm
  • Avaya
  • Definity PBX
  • Intuity
  • Voice Mail Administration
  • REMEDY
  • Cisco Secure Communications
  • VPN, ICND I & II, DNS, LAN/WAN
  • Network Security Tools
  • Microsoft Windows
  • Visio
  • SQL
  • TCP/IP
  • Azure
  • VMWare

PROFESSIONAL EXPERIENCE

Confidential, Norfolk, VA

IT Specialist

Responsibilities:

  • Led 68+ personnel across the installation and management of 138 systems supporting NIPR/SIPR systems.
  • Recognized as an exceptional leader and innovator by senior management for streamlining the IT procurement funding process as the Procurement Officer, inventoried and organized over $30K in consumables, submitted of 200+ line items at 100% accountability.
  • Administered executive-level IT support for 5 employees and helpdesk support for 170+ employees, ensuring effective communications and infrastructure management.
  • Committed to community outreach, serving as the MRW Vice President to orchestrate fundraising events, community engagement, and youth advocacy.

Confidential

IT Instructor

Responsibilities:

  • Effectively led 4 direct reports in the delivery and administration of the Network Security Vulnerability Technician Course—producing 52+ subject matter experts upon completion of the course, and an overall completion rate of 94%.
  • Successfully identified areas for course and testing improvement via thorough analysis of testing procedures, questions, and study materials, contributing directly to increased testing scores for 255 personnel and 4 training sites.

Confidential

Asset Manager

Responsibilities:

  • Championed the oversight and accountability for 1,500 assets valued at over $1.3M, providing leadership across 12 direct reports to plan and execute daily operations.
  • Oversaw various IT and administrative projects as assigned, deploying effective operational strategy to support 556+ personnel across 32+ departments.

Confidential

Communications Manager/Systems Control Technician

Responsibilities:

  • Supervised a highly-functioning team of 19 direct reports to operate and maintain the Command and Control Office Information Exchange, a multi-service provisioning platform supporting secure communications across 8,900+ customers.

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