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Network Engineer Resume Profile

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Profile

A confident and professional network engineer with a background in management. An excellent problem solver, highly organized and diverse with accountable communication skills and the ability to apply effective management strategies. Ability to engage complex programs optimizing communication redundancy while utilizing industry standard project management methods. Currently seeking continued growth and development as a project management professional.

Career Summary

Confidential

Network Engineer

  • Supported network architect with daily administrative tasks including network design and optimization
  • Managed and controlled trunk, VLAN and port administration
  • Performed Basic BGP peer configurations and led LAN redesign project integrated voice and data networks
  • Monitored network status and traffic using Zenoss and Scrutinizer

Confidential

Jr, Network Engineer

  • Assisted the Sr. network engineer with network security, routing design, and POP change management
  • Planned and executed processes for NOC escalation procedures
  • Acted as the engineering liaison for all escalations from the NOC via engineering
  • Installed and removed equipment in the Glowpoint data center
  • Monitored the NMS event board and investigated corporate device alarms
  • Responsible for ACL management and maintenance
  • Completed VPN and VRF configurations for VNOC customers
  • Coordinated testing procedures for Glowpoint's VMR solution
  • Worked with Video Engineering Team executed R D for new Glowpoint products and services
  • Ran weekly security scans and reports to monitor internal network health
  • Supervised NAT management for VNOC customers

Confidential

Service Delivery Technician

  • Managed the installation, testing, and disconnection of circuits
  • Engaged daily with service providers including Mega Path, Century Link, Verizon, and Sprint
  • Assisted customers with first call MCU and point to point certifications
  • Provided customer support troubleshot and configured Cisco, Polycom, LifeSize, and Sony endpoints
  • Acted as the point of contact between Glowpoint engineers and customers
  • Gathered data for system verification and database maintenance regarding customer equipment
  • Completed endpoint and equipment Natting, Cisco Call Manager configurations, IP provisioning, and system entries in Traverse
  • Coordinated the circuit installation and testing for the 2011 and 2012 NFL and NBA Draft team sites

Confidential

Reservations and Conference Production

  • Provided customer service for high profile clients, such as McKinsey Co., Stanley Tools, Polycom, Tata, and Motorola
  • Implemented procedures that incorporated on going policy regarding scheduling for reservations teams
  • Trained and assisted with video production team

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