Professional Summary

An infrastructure technology leader with expertise in systems engineering, virtualization, and storage. Depth of experience across multiple industries including entertainment/media, hospitality, and textiles. Demonstrated proficiency in problem resolution, process improvement, and system integration. Talent for developmental leadership, focusing on coaching and technical skills training.

Leadership

• VMware
• Active Directory
• Server 2003/2008
• Linux/Red Hat/CentOS
• SAN
• Cisco
• SCCM
• Infrastructure
• Disaster Recovery
• SOX/PCI/FINRA
• PowerShell

Professional Experience

Confidential

• Lead systems administrator for virtualization/VMware implementation for NOAA's Office of Satellite and Product Operations. Duties include implementation, operation, and support of Intel-based virtualization and administration of EMC storage systems.
• Primary support for EMC, NetApp, and Data Direct storage systems
• Primary engineer for virtualization platforms, including VMware vSphere, vCenter, and ESXi. Including supporting IBM AIX LPAR/LPM systems. Virtualization P2V/migration project for 500 Linux and Windows systems.
• Technical lead for Active Directory and Centrify implementation and support for centralized authentication across Windows, Linux, and AIX platforms.
• Third level/project support for SCCM, Altiris, TripWire, and McAfee ePO projects.

Confidential

Member systems engineering team supporting Microsoft servers in mixed physical and VMware virtualized environment. Supported applications, developed processes, and produced documentation for patch management, log collection/analysis, and backup/recovery. Deployed PowerShell and automation scripts for lower and production environments.

Confidential

• Technical manager for all aspects of infrastructure systems supporting custom hosted applications servicing financial institutions. Led systems and database administration teams. Responsible for full lifecycle management of physical and virtual servers in private and public clouds..
• Implemented processes and controls for SAS 70 and SSAE 16 certifications.
• Managed all infrastructure systems: network/firewall, DNS, LDAP, storage, patch/updates, etc.
• Managed Amazon AWS inventories, tracking AMI, instance, storage volume and snapshot usage.
• Implemented inventory and configuration management for Linux systems.

Confidential

Technical manager for systems administration team. Responsible for full lifecycle management of physical and virtual Windows and Linux servers, EMC storage, and backup/disaster recovery systems. Managed team workload and compliance to change management procedures.

Confidential

• Member of support team responsible for installation, support, and maintenance of 200 Intel/AMD servers, blades, and virtual machines. Provided 2nd level support to internal customers in complex Active Directory environment. Created and maintained PCI- and SOX-compliance documentation and internal change control procedures.
• Implemented and supported of Microsoft System Center Configuration Manager.
• Supported VMware ESX hosts and Virtual Infrastructure 3.

Confidential

• Lead administrator responsible for installation, support, and maintenance of 140 Intel x86/x64 platform servers, blades, and virtual machines. Administered SANs consisting of EMC Clariion CX300s, McData, and QLogic switches. Maintained multi-forest Active Directory services and other Windows 2000/2003-based services. Servers supported applications such as Lotus Domino, IBM WebSphere, MS SQL Server, and Sybase Adaptive SQL Anywhere.
• Administered all SAN Fibre Channel switch configuration, host connectivity and configuration, zoning, storage array RAID group/LUN allocation, and storage system performance monitoring.
• Installed, supported, and maintained Linux systems on RedHat Enterprise Linux v4/5 and CentOS.

Confidential

Performed all voice and data communications systems tasks. Designed, implemented, and supported systems supporting a high-growth real estate sales organization. Supported 110 employees at five locations.

Confidential

• Installed, supported, and maintained 45 Intel x86 platform servers. Maintained Active Directory services, DNS/DHCP, and other Windows 2000/2003-based services. Servers supported applications such as Lotus Domino, IBM WebSphere, MS SQL Server, and Sybase Adaptive SQL Anywhere.
• Installed, supported, and maintained Veritas multi-site, replicated cluster and Windows-based clusters.
• Primary implementation and support technician for Altiris Client Management Suite. Used suite to provide PC inventory, patch management, and remote laptop backup/recovery.
• Implemented IBM BladeCenter and EMC Clariion SAN storage system.

Confidential

Managed the deployment, maintenance, support and upgrade of servers, desktop computers, hardware, software, operating systems and distributed printers. Supervised and trained technical staff. Developed and coordinated implementation of service and support standards across U.S. and Canada based contact centers. Supported 2500 PC's and 21 NetWare and Windows NT servers.

Confidential

Led team supporting all PCs, desktop applications, AS/400 terminals, telephone equipment, and infrastructure technologies. Assisted CIO and other executives in development and implementation of corporate IS strategic vision and initiatives.

Confidential

Provided advanced technical assistance to area system integrators and resellers. Troubleshot software, hardware, and printing problems. Consulted with clients to determine needs for networked systems.

Confidential

Provided multivendor service for a national private-label service company. Installed, configured, and operated workstations, servers, hubs, routers, and other data communications equipment concurrently and separately in single and multiple protocol environments.