Summary

• Highly motivated and focused self-starter and fast-learner with the ability to pick up technical skills quickly within a team environment.
• Currently have a Top Secret Clearance, CBP Full BI

Professional Experience

Confidenital

• IDS monitoring, analysis and incident response to information security alerts events.
• Analyze network traffic and IDS alerts to assess, prioritize and differentiate between potential intrusion attempts and false alarms.
• Launch and track investigation to resolution.
• Recommend IDS filters to eliminate false positives.
• ArcSight - SourceFire
• WireShark/ RegShot

Confidenital

• Responsible for maintaining data integrity and consistency
• Data import and export using SQL script
• Crystal report development for all reporting needs

Confidenital

• Responsible for day-to-day operations of network and computer systems
• Monitor network performance and communications links
• Investigates user problems, identifies their source, determines possible solutions, tests and implments solutions
• Provide database and IT support for the entire organization
• Develop and enforce IT policies with regard to hardware/software/e-mail usage
• Plans and implements network security, including building firewalls, managing host security, file permissions, back up and disaster recovery plans, file system integrity and adding and deleting users
• Provides both front end and back end support for corporate SharePoint site including building workspaces, assigning permissions, troubleshooting problems, setting up work sites with outside teaming partners for collaboration, providing user training for new staff and for all staff when new upgrades and changes occur, and provide overall support for employees
• Online course development
• Web application development with SQL database
• Create online course materials using learning management application Articulate
• Windows 2000, 2003 Server - iMIS v10/v15
• SQL 2005 / MS Access - Windows XP Professional
• Network services and protocols TCP/IP, DNS, DHCP - Network monitoring tool PRTG
• Veritas backup exec 11d - Outlook 2003
• Front Page - Cisco Firewall
• Crystal Report - Word/Excel/Access/PowerPoint/Quark Express
• MS Visual Studio VB Articulate

Confidenital

• Manage SQL Server 2003 database
• Infrastructure Performance Improvement Lab Benchmarking platform maintenance
• SSIS package, write stored procedure, Data backup/restore
• Windows 2003 - SQL 2005 / SSIS Package / Stored Procedure
• XML / XSLT - T-SQL

Confidenital

• Manage SQL Server 2003 database through iMIS Association Management System 10 platform and SQL Queries
• Coordinate use of database between various departments
• Run data validation reports and scripts
• Create and edit reports using Crystal Reports
• Run monthly reports
• Web site maintenance/update for membership registration/bookstore/education/events/certification
• Responsible for administration and maintenance of servers, workstation and network connectivity/communication Novell network
• Administration and maintenance of remote connectivity and wireless setup for laptops
• Serve as technical liaison with vendors
• Windows 2000, 2003 Server - iMIS v10
• SQL 2005 / MS Access - Windows XP Professional
• Network services and protocols TCP/IP, DNS, DHCP - Network monitoring tool PRTG
• Veritas backup exec 11d - Outlook 2003
• Front Page - Cisco Firewall
• Crystal Report - Word/Excel/Access/PowerPoint/Quark Express

Confidenital

• Provide Hardware and Software server administration and support duties for network servers in multiple MS Active Directory Windows 2000/2003 Domains.
• Responsible for installing, configuring, troubleshooting and administering servers, including deploying updates and patches.
• Builds and configures new servers and server-based applications, as required
• Maintains logs of server problems/changes, and software and hardware updates.
• Loads and supports specialty, mission critical applications for a variety of businesses operating within the Smithsonian museums.
• Assists in the designs and support of TCP/IP network architectures in a private IP address network environment.
• Windows 2000, 2003 Server - Active Directory, Group Policy, Script
• Exchange 2003 maintenance and recovery - Windows XP Professional / Mac OS X
• Network services and protocols TCP/IP, DNS, DHCP - Network monitoring tool PRTG
• McAfee Virus Scan v8 - Veritas backup exec 11d
• Atempo Backup - Outlook 2003
• Snap server - AIM IM Management
• Whatsup Gold - Heat ticketing System
• WSUS - Microsoft SQL 2000
• Blackberry - IIS, DHCP, WSUS, DNS, MSSQL

Confidenital

• Configures, troubleshoots, maintains and monitors the agency's LAN to ensure availability to all system users.
• Confers with users on resolving hardware/software and network related issues
• Troubleshoots network problems to develop solutions, documents the systems, and evaluates new solutions
• Perform general system maintenance hardware and software , applies software updates and fixes, attends to network related PC support issues, and performs routine backups and disaster recovery operations.
• Monitors daily activities and server logs to detect server, network and security issues and diagnoses potential network problems.
• Windows 2003 Server implementation and maintenance - Active Directory, Group Policy, Security
• Exchange 2003 maintenance and recovery - Windows XP Professional SP2
• Firewall setup and administration SonicWall - Data and Telco circuit provisioning
• Network services and protocols TCP/IP, DNS, DHCP - Network monitoring tool PRTG
• Symantec Antivirus Corporate Edition v10 - CA AntiVirus / PestControl Software
• Symantec/Veritas backup exec v10 - Symantec Ghost
• Wireless network implementation and maintenance - Outlook 2003
• LANDesk / Manage Engine OpManager / ServiceDesk /Desktop Central / DameWare
• WSUS - ACT 2006 / Access Programming
• Solomon ERP system upgrade / SQL 2000, 2005 - Adobe Capture

Confidenital

• Responsible for network administration and disaster recovery.
• Responsible for installation and up-keep of network servers and workstations with critical updates and patches
• Provide technical support on application software, printers and connectivity issues.
• Responsible for providing routine maintenance support to internal users backups, security, updates, upgrades, virus protection, etc
• Windows 2003 Server implementation and maintenance - Active Directory, Group Policy, Security
• Exchange 2003 installation, maintenance and recovery - Windows XP Professional
• Firewall setup and administration Cisco PIX - Data and Telco circuit provisioning
• Network services and protocols TCP/IP, DNS, DHCP - Network monitoring tool MRTG
• Create Network Topology diagrams using MS Visio - Dell server hardware and diagnostics
• Symantec Antivirus Corporate Edition v10 - Symantec Web Security/Mail Security
• Symantec/Veritas backup exec v10 - Symantec Ghost
• Wireless network implementation and maintenance - Outlook 2003

Confidenital

• Administering and configuring Cisco routers/switches, which includes implementing firmware changes, OS releases, and other software upgrades
• Monitoring critical server infrastructure and managed servers Linux/Sun/Windows
• Troubleshooting circuit problems DSL to T3
• Diagnosing, isolating, and resolving customer technical support requests and documenting actions taken
• Providing accurate, concise issue statuses and escalating issues beyond the NOC scope to engineers, accounting, and management
• Coordinating vendor troubleshooting and dispatch
• T1s, T3s, Frame Relay and ISDN - TCP/IP protocol BGP, OSPF, RIP and EIGRP
• Network design, Routing, DNS, IP Subneting - Cisco Routers, CSU/DSU, Server and Switches
• Monitoring system Big Brother, IP Switch, EM7 - Windows 2003, Terminal Services, Active Directory

Confidenital

• Develop and maintain systems, applications, security and network configurations
• Research requirements, configures, and supports internal networks and web applications
• Troubleshoots, resolves and reports on network performance issues
• Setup desktops for new employees
• Responsible for providing routine maintenance support to internal users backups, security, updates, upgrades, virus protection, etc
• Windows NT - Novell Netware
• MS Exchange - Lotus Notes
• Network services and protocols TCP/IP, DNS, DHCP - Create/update HTML