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Network & Telecom Operations Manager Resume

TECHNICAL SKILLS

Network Architecture: Layer 2/3/4 10GE and Gigabit Ethernet Core via 6500 Routers, 10GE/FCoE and SAN via Cisco Nexus 5xK/1000V Switches’, ACE20/30 Load Balance Design and management, ASA/FWSM Context and Physical design and management on 6500, Cisco ASA design and management. Network Management tools to include Solar Winds Orion, Nagios/ZenOSS, Spice Works and Cisco Works.

Security Infrastructure: Router - based Firewalls and ACLs, Firewalls (Cisco ASA/FWSM and Checkpoint),RADIUS/TACACS+, Wireless Encryption via WPA/WPA2 with both Pre-shared Keys (PSK) and Public Key Interchange (PKI), IDS/IPS via Cisco IDSM and SSM-20

Equipment: Cisco Routers (1800, 2800, 3800 iSR, 7200, 7500, 7600 and 6500), Switches (2800, 2900, 3500,4006, 4500, and 6500), Firewalls (ASA/FWSM and Checkpoint), and Cisco Application Control Engine (ACE20 and 30). Nortel Routers and Switches (ASR, 3000, and 5000)

Routing protocols include: RIPv2/3, OSPFv2,EIGRP, MPLS and BGP.

Operating Systems: Microsoft 2008/2003 and Win7/Vista/XP, in a Client/Server and Mainframe environments with TCP/IP or IPX/SPX or Token Ring networks. Macintosh OSX and Linux distributions such as Red Hat (RHEL) 4, 5, and 6, and Ubuntu 10.06/10.10 Server and Desktop.

Specialties: Project justification, Billing inquiries, Empathy for the client, systems engineering, and telecommunications. Experience with TACACS, RIP, OSPF, BGP, MPLS, HTTP, PHP, Web development, Windows and Linux System administration.

PROFESSIONAL EXPERIENCE

Network & Telecom Operations Manager

Confidential

Responsibilities:

  • Manage staff of 7 engineers in Data and Telecomm networks for HQ Confidential and their remote offices that supported various Confidential projects.
  • Planned site refreshes of equipment and software working with clients at the remote locations and ITIL policies of the organization.
  • Established problem records to document chronic issues that occurred on the network hardware and network configurations for use when updating management on SLA levels and bolstering the operations runbook.
  • Met and worked with stakeholders in the company to build new solutions with cloud arcitectures such as Azure and Spark that enhanced our clients experience.
  • Empowered team members through establishment of SME's over particular areas in the department and established metrics for those same areas.

Senior Network Engineer

Confidential

Responsibilities:

  • Principal for Checkpoint FW maintenance and policy updating according to certification standards with the Firewall Review Board (was also chairman) and communications across disparate groups of impending changes.
  • Aruba, Juniper, and Cisco operation, maintenance, and engineering in Confidential 's national network of MPLS connected sites.
  • Managed real-estate set ups and disconnects to include telecom and data networking.
  • Managed real-estate set ups managing Vendor relationships pulling in communications circuits, clients who were moving in to describe the services we provide to the core network.
  • Implementeed firmware/software updates for security and new enhancements
  • Also budgeting for specific equipment that was approaching end of life.

Network Engineer

Confidential

Responsibilities:

  • Data Center migration project, moving MPLS from Verizon to Level3, metro-E circuit install, and updating BGP configurations.
  • Implemented a wiki for the department to document these changes and for a run book like tool when certain issues are not mitgiated easily as a lessons learned type blog

Network Security Engineer

Confidential

Responsibilities:

  • Lead in the Design, Configuration, and Maintenance of Cisco 3560, ACE30, ASA, Nexus, FWSM, and 6509 devices supporting Government Contracts in a data center environment.
  • Designed, Implemented, and managed corporate sharepoint sites and other collaboration tools such as Confluence.
  • Implemented open-source iPAM solution and deployed to the department for managing IP's and vlans in the enterprise.
  • Troubleshooting of EIGRP, SAN, ASA and FWSM including coming up with the resolution ensuring the least amount of downtime.
  • Built AD domain for corporate clients with DNS replication to another internal forest and set policies for access.

Owner

Confidential

Responsibilities:

  • Offeriing Small Business IT solutions to organizations without IT representation.
  • Capabilities include network management, network design and planning, system administration and engineering, and all types of hardware solutions.
  • Implemented first web presence for serveral companies and built web access portals based on Sharepoint or straight HTML.
  • Supported Macintosh systems both server and desktops
  • Supported CUE/CME instance of a 90 node educational institution. Assisted with network configuration of Cisco switches, and Wireless AP SOHO equipment.

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