Summary

Intermediate Windows Systems Administrator with 8 years background in the IT industry. I have worked with many oil and gas companies as well as medical companies public and private and am familiar with various SOX and other audit needs. Excellent client and co-worker referrals. I have great customer service and technical skills. I work well with a team and take care of the end user in a professional manor. Broad knowledge of Windows server administration many generations , Client Relations, Governance, ITIL process oriented, VMWare virtualization and Netapp storage experience, Backups experience via Netapp, BackupExec, Asigra, Vault Logix and many other systems. Familiar with Oracle, JD Edwards, Autotask, and Remedy ticketing systems and administration as well as others. Good with Exchange hosted and in-house systems as well as migrating to cloud environments for all technologies. Migrated many clients to cloud environments from exchange to SharePoint, and total hosted environments. Great with dealing with many clients from the client facing needs to the technical aspect requirements. Familiar with many other technologies. I have been involved with over 20 high profile clients in the past 4 and half years that host various technologies and security stipulations. I have also dealt with mergers and acquisitions of major clients and provided excellent support to completion. References available.

WORK EXPERIENCE

Systems Administrator

Confidential

• Most recently, I was assigned to develop a patching team that I co-built and led to manage all of the patching requirements for all Denver MITS clients with hopes to expand to all LVS clients including internal patching according to best practices mainly using WSUS and SCCM as well as manual patching including client approved testing after.
• At this same time, I was tech lead for 2 publically traded companies. In this role, the client was going through at least 12 active network and environment remediation projects as well as a data center and an office move. The client environment had two main hubs of 30 plus servers mainly VM's each and then the parent company having 6 other locations consisting of 4 servers each. They are currently under the process of a domain consolidation for two new companies. I was responsible for supporting the whole environment, including Lync, exchange, ad, ERP, and all other aspects of the environment.
• In my new role with LVS after this, I worked on Asigra OnDemand backups in LVS cloud offering as well as onboarding many sizeable clients from in house to LVS re-sold through 3rd party OnDemand Exchange environments as well as SharePoint and Lync.
• I developed into a Site Manager for four separate clients responsible for the relationship between LVS and the client while supporting technical roles. After this, three quarters of my main client was bought out and I was in charge of working with a major integrations team to transition knowledge and services and devices to the new company's standards, as well as standing up a new company of the remaining 25 that wasn't acquired into a mirrored environment under a new name and conditions in a hosted cloud environment running all virtual in my company's cloud environment. I then transitioned both companies off to their new provider including transferring of the environment vmdk files and storage including backups.
• When I first started with Long View, I began as a desktop technician, working with Windows and Mac operating systems, hardware support, and software issues. Responsible for assisting with tier 1 and 2 end user issues.

Skilled in the below areas while at Long View:

• Governance and process management
• Service Delivery
• Project Management
• MCSE, A , Security , and Network MCITP coursework as well as Windows 7 Planning and deploying, along with SCCM and Hyper V rollout coursework completed.
• Experience in Windows XP/Vista/Windows 7, Windows 2003/2008 Server, Server 2012
• Clusters
• Active Directory AD , DNS, DHCP, TCP/IP, DFS
• Exchange/5.5/2003/2007/2010
• SMS2003/SCCM, OSD.
• VBScript and basic powershell
• SAN/NAS HP, EMC, Data Domains, Left Hand, NetApp
• Certificate Management
• Symantec Ghost
• Microsoft Data Protection Manager, VERITAS Backup Exec/NetApp Protection manager.

Help Desk Supervisor

Confidential

Started as a helpdesk technician and was promoted after a year to lead a 3 man team. I was responsible for managing applications including JD Edwards, and a rollout of Oracle and supporting infrastructure. Help desk team was also responsible for supporting VOIP Cisco phones as well as mobile devices including BES services. Our team handled tickets and calls for all desktop and Tier 1 and 2 issues. Gained AD and Office experience. This company had a corporate office that we worked out of as well as 52 remote locations supported. Helped in moving all locations to MPLS connections. Worked with Citrix and started Sys Admin work. Left to pursue more sys admin roles at LVS.

Restaurants-

Manager, Dishwasher, Prep Cook, Server, Busser, Trainer, Host, Expo

Confidential

Worked for at least 10 different restaurants in the service industry holding many positions.