PROFESSIONAL EXPERIENCE

Senior Network Engineer

Confidential

Responsibilities:

• Responsible for IT Network Engineering and Operational support for multiple Data Centers & Call Centers worldwide.
• Scope includes: routing, switching, firewalls, network monitoring and network connectivity.
• Member of a 5 member Global Network Architecture & Engineering team supporting Legacy Stream.
• Supported Routing Protocols: BGP, EIGRP & OSPF
• Provide Level 3 Network Technical Support
• Routing, Switching, Firewall
• WAN Design/Troubleshooting
• Packet Delivery and performance troubleshooting - monitoring
• Network Environment assessments for design and capacity planning.
• Network Security Remediation
• Network on Call Rotation.
• Designed & Implemented Network Improvements / Proposals.
• Facilitate various Circuit Turn ups between Carriers and Clients.
• Facilitate Data Center data cabling and wire management.
• Familiar with Change Management processes and procedures.

Senior Network Analyst

Confidential

Responsibilities:

• Member of a four person Network Operations Team supporting the Ceridian Corporation.
• Member of a four person network architecture/project team within the Confidential Services Team.
• Supported Routing protocols: BGP & OSPF
• Provided Level 3 Network Technical Support
• Routing, Switching, Firewall
• WAN Design/Troubleshooting
• Packet Delivery and performance troubleshooting - monitoring
• Network Environment assessments for design and capacity planning.
• Network Security Remediation
• Network and Firewall on Call Rotation.
• Designed & Implemented Network Improvements / Proposals.
• Supported Cisco IPT Infrastructure (CUCM 7.x/8.x, Unity Connections 7.x/8x).
• Facilitated various Circuit Turn ups between Carriers and Clients.
• Facilitated Data Center data cabling and wire management.
• Familiar with Change Management processes and procedures.
• Designed and Implemented tools to evaluate Cisco Network Configurations against CIS Benchmarks.
• Network Security Configuration Auditing and Remediation
• Cisco Unified Communications upgrade for Voip/Telephony, $12M
• VoIP expansion to outsource call center partners
• Expansion of data centers Nexus environment to support 10-gigabit networks
• Overseas (Mauritius) office network expansions
• MPLS Circuit upgrades and vendor migration
• Migration of a Legacy Cisco Network Environment into a Cisco Nexus Environment
• Migration of a Legacy Checkpoint Firewall Environment into a Cisco ASA Environment

Network Manager

Confidential

Responsibilities:

• Supported Routing protocols: BGP & OSPF
• Supported External DNS Servers
• Supported Windows AD Domain
• Supported Confidential 5 Desktop/Laptop Infrastructure
• Provided Level 3 Network Support to all of Colo5’s Clients
• Assisted in the deployment of Business Policies and Procedures for internal Company use and also across the Client bases to become SAS70 approved
• Researched different network monitoring tools such as NMIS, OpsManager, N-Central, NetFlow Analyzer
• Designed Network Improvements / Proposals for Confidential 5 Clients
• Supported Colo5’s IPT Infrastructure.
• Facilitated various Circuit Turn ups between Carriers and Colo5 Clients
• Facilitated Data Center data cabling and wire management

Network Service Manager

Confidential

Responsibilities:

• Managed key infrastructure projects identified by the clients.
• Created key processes to better stream line hard down circuit related issues.
• Managed Cisco IPT Solutions across all Clients.
• Provided Level 3 Network Support to all Clients.
• Converted 25 Branch Offices from standard PRIs to SIP Trunks.
• Identified key areas of redundancy issues among the different client networks and designed/implemented improvements.

Network Service Engineer

Confidential

Responsibilities:

• Provided Level 3 Network Support
• Created Network & Voice Design Proposals to meet predefined requirements
• Managed New Circuit Turn-ups (T1, Bundled T1s, T3s, Voice PRIs, Internet and MPLS)
• Administration of Cisco ASA Firewalls
• Administration of Solaris 9 based Name Servers
• Troubleshot Network Outages (T1, Bundled T1s, T3s, Voice PRIs, Internet and MPLS)
• Deploy VoIP Solutions (Cisco Callmanger 4.x, 6.x, Cisco Unity 4.x, Cisco Connections 2.x)
• Tested and implemented solutions for Voice/Data Using SIP & Cisco’s CUBE
• Perform equipment configuration/installations (Routers, Switches, and Firewalls)
• Troubleshoot and Supported VoIP Solutions
• Design & Implemented Branch Office Networks

Senior Network Administrator

Confidential

Responsibilities:

• Converted 150 Branch Sites from Internet VPN to Private MPLS WAN Connections
• Standardized the Enterprise Network Cisco IPT Dial Plan.
• Migrated Corporate office (250 user site) to Cisco IPT Solutions
• Assist in Development of Core Infrastructure
• Created Network Design Proposals to meet predefined requirements.

Network Administrator

Confidential

Responsibilities:

• Provided Level 2 & 3 Network Support
• Managed Corporate Wide DHCP, DNS & Name servers
• Managed Corporate Network Management Package (NMIS)
• Audited Router Configurations and Testing
• Installation of cabling
• Exposure to Cisco VoIP Telephony Solutions (Callmanager 4.x, Unity 4.0.x)
• Deployed GRE/IPSec VPN tunneling technology to 150 remote sites