Sr. Solutions Specialist Resume
Orlando, FloridA
SUMMARY
- Interested in excellent IT career opportunity as systems architect, technical lead, lead/senior software developer.
- Over twenty years of IT experience in various software applications: RPA robotics process automation, banking receivables systems, database, telecommunication, wireless telecommunication, ordering systems, billing systems, inventory management, fraud management system, data warehouse
- ETL processing, inventory and construction contract management, research and development, firmware programming. Specialized in system performance tuning, SQL query optimization, 24x7 real - time applications, cellular application programming and interoperability studies and tests with telecommunication vendors.
- Script programming using RPA Automation Anywhere (v9, v10.1, 10.3), Strawberry Perl on Windows 7, VBA/Macro MS Excel 2013 and Internet Explorer. Perform Automation Anywhere System Administration (user admin, task scheduling, license allocation) and RPA systems maintenance, Production support. Perform RPA to Junior RPA developer(s). Completed over 9 RPA projects (4 in Ordering Systems, 1 in Health account management, 4 in Federal/Government). Currently studying for Blue Prism and UIPath.
- Unix/Linux/QNX development for sixteen years using SQ/L, C, C++, Perl, shell scripts (bash,korn,QNX shell script) in Linux/Unix environment and Windows 7.
- SQ/L database developer programming for sixteen years in Informix SQ/L, Oracle SQ/L, Perl DBI, Embedded SQL in C (Oracle Pro*C, Informix ESQL/C). Databases used: Informix, Oracle, DB/2, MySQL, C-tree.
- R&D firmware engineer for over eight years programming in assembly languages (Intel 8035/8048/8085/ Z80, Motorola 6800/6805, RCA 1802/1805).
- Commercial & Residential Realtor, Mortgage Branch Manager, Mortgage Originator, Loan processor combined experience for seven years.
PROFESSIONAL EXPERIENCE
Sr. Solutions Specialist
Confidential, Orlando, Florida
Responsibilities:
- Automation Anywhere Trainer: Train other Solution Engineer(s)/Sr. Solution Engineer(s) in using Automation Anywhere with installation, development, usage, and production support.
- Perform RPA production support tasks: tegna tax RPA bot project: Collaborate with tax SME to identify issues, propose solution, develop, test, and deploy bot tasks.
- FedSec RPA bot project: Reinstall SQL Server, Automation Anywhere Server, Control Panel and Client v10.3, and AA bot tasks for the crashed bot.
- User system support:
- Set up task scheduling
- Perform user management and license management (license allocation and update).
- Assist user with Automation Anywhere Client system installation.
- Manage bot tasks repository.
- Perform deployment of AA tasks for Development bot, UAT bot or production bot.
- Develop Bots or Proof of Concepts bots & Perform Project Management tasks:
- NASA bot project: Perform development and unit test of subtask assigned for NASA SAP bot project. Help set up email configuration. Train other developer in group project in coding and how to use AA commands.
- Contract tracking GovWin project: Perform analysis with SME end user to produce Usage steps for bot development. Perform SDLC for the bot task from requirements, development, unit test, Integration Test, UAT/Pilot test, deployment.
- Contract tracking FBO project: Perform analysis with SME end user to produce Usage steps for bot development. Perform SDLC for the bot task from requirements, development, unit test, Integration Test, UAT/Pilot test, deployment.
- Center of Disease project: Perform Proof of Concepts of two bot tasks using Automation Anywhere 10.3 for CDC. Perform video capture of the bot for presentation to CDC representatives using SnagIt.
Environment: RPA script programming using Automation Anywhere (AA v10.3, v10.5), Excel, VBA, Internet Explorer 11Microsoft SQL Server 2008, C#, PowerShell on Windows 10, VMWare Horizon.
Robotic Process Automation DeveloperConfidential, Tampa, Florida
Responsibilities:
- Automation Anywhere and Internet Explorer 11 to automate daily billing correction tasks.
- Project: Confidential billing error correction by automation.
Confidential, Atlanta, GA
Responsibilities:
- Project Order Cancellation Tariff Auditing for government auditing compliance.
- Project Excel worksheet daily transformation to temporary worksheet to be used as input fields to a new ordering system.
- Excel data mapping and transform for database upload using an existing upload program. This requires programming in Automation Anywhere, manual data mapping of fields from old to a new data format spreadsheet.
- Perl scripting to perform data mapping and transform from old Excel format to new Excel format for faster response using Win32 OLE Perl library.
Sr. Production Support Analyst
Confidential, Atlanta, GA
Responsibilities:
- Install or perform software release installation using subversion (Linux and Windows Tortoise). Perform database system administration to support data cleanup, data migration, software testing based on ticket system requests. Manage alarm events and ticket system requests. Analyze systems issues by reviewing Java source code, or Oracle SQL queries, implement issue resolution. Implement Perl script to automate end-of-month billing cycle tasks.
Environment: Zenoss Service Dynamics, Linux shell scripts (bash and ksh), Perl, Python, Java, subversion, HP ALM, HP CMDB/uCMDB, Oracle SQL 11g/12g, Oracle SQL Developer, Mediation Zone APL language, IBM MQ Windows Explorer.
Lead Software Developer
Confidential, Birmingham, AL
Responsibilities:
- Image Transmission custom programming for Vicor RIDS systems.
- Analyze Linux systems and Sun Solaris system issues, provide and implement issue resolution, system performance tuning, perform system administration activities to support SFTP interface with Sterling Integrator system. Setup SFTP public key to send file between Linux server and Sterling B2B Integrator system.
- Perform production support and system administrations using bash/ksh, perl script, Linux system commands.
- CGI Programming using Perl or bash shell scripts. Enhance all scripts from CMM level 1 to CMM level 3.
Environment: Perl, Perl debugger, bash/korn shell scripts, CGI programming with Apache server, awk, sed, Javascript, HTML, CSS, ImageMagick, tifflib to manipulate and convert TIFF to PDF or JPEG, top, FTP, HP Portfolio&Project Management, JIRA, Selena TeamTrack.
Sr. Billing Systems Software Developer
Confidential
Responsibilities:
- Programming in Perl script programming, Javascript, HTML, Unix/Linux shell scripts (Bash, Korn shell) in various ETL batch programming projects and CGI Web projects in Linux/Unix environments. Perform Oracle and Netezza SQL programming using Perl DBI interface. UseToad for Oracle and Aginity Workbench to analyze data and perform test validation. Project involved using Secure Shell, Encryption, Decryption of files to transfer or receive using FTP or SFTP.
- Perform device provisioning and provide billing production support.
- Perform manual correction on Connect:Direct data files.
Sr. Software Developer/Technical Analyst
Confidential
Responsibilities:
- Performing SDLC using Perl script, Korn shell, DB2, and QNF for Windows, Citrix VMWare to extract Informix data from non-US countries smart servers, transfer data to home office server via FTP and SFTP, and import data from Informix database to DB2 database. Programming in Perl script to run IBM DataStage jobs on Linux server. Project involve extracting Point of Sales data on OperatorID (Cashier) to predict hiring trends.
- Perform source code and release management using TeamForge, Subversion, Anthill Pro.