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Sr. Production Control Analyst/release Coordinator/project Manager Resume

Washington, DC

SUMMARY

  • Twenty - eight years+ of providing guidance and direction on proper analysis, design configuration, implementation and installation of LAN/MAN/WAN and interfacing network infrastructure components into network architecture.
  • Four years of designing, testing and implementing WangNET at the Confidential.
  • Served fourteen years as project lead for multiple network infrastructure upgrades and managing the Tier 2/Tier 3 NOC operations, provided network support with various network-monitoring tools to troubleshoot problems and monitor performance of the DoED enterprise network including the Federal Student Aid (FSA) subsystem.
  • Three years consulting as IT Manager overseeing total operations including; network infrastructure, LAN/WAN connections, Net Server availability and ISP services.
  • Last six years were maintaining SEC’s Electronic Data Gathering, Analysis and Retrieval (EDGAR) financial application system, coordinating Infrastructure/Software releases, Disaster Recovery exercises and managing projects.

TECHNICAL SKILLS

Routers/Switches: Cisco Catalyst 2900, 3500, 4500, 6500, Cisco Router 1400, 2600, 3600, 7200, 7500 Cisco VoIP 7935, 7960, Cisco Aironet 1200, Cabletron, LattisNET, WangNET FastLAN

Network Management: CA Wily, CA eHealth, CA Spectrum, Hyperic, QTP, HP OpenView, Network Node Manager; Cisco Works, TND, CWSI2000, MRTG, What’s Up Gold, Microsoft SMS, NETXRAY Protocol Analyzer, NETscout, Site Manager, HP Sniffer, NetIQ, Cisco Call Manager

Operating Systems: Windows 200X, Windows 7, Solaris 10, SQL Server 200X, LINUX 9

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

Sr. Production Control Analyst/Release Coordinator/Project Manager

Responsibilities:

  • Managed EDGAR Data Center re-designs project.
  • Develop Bill of Materials (BOM) for infrastructure deployment.
  • Work with technical and business teams to complete projects on schedule.
  • Design, modify and prepare space plans for EDGAR NOC.
  • Redesign plans for EDGAR Data Center.
  • Participate in technical discussion and reviews with clients and teams.
  • Vendor Coordination and Product Supply.
  • Managed relocation of EDGAR Data Center project from VA to MD.
  • Ensure timely completion of project milestones.
  • Ensure planned tasks are accomplished on time.
  • Ensure field engineers complete all the tasks as planned.
  • Closely work with location contact for site readiness, scheduling testing, cutovers, trainings and final location commissioning acceptance report.
  • Create Weekly Status Report (WSR) and Monthly Status Report (MSR).
  • Coordination and Communication with Stake Holders
  • Ensure that integrity of the project is maintained, focusing on internal consistency and compliance to standards, processes and strategies.
  • Coordinate Infrastructure and Software Releases.
  • Serves as a liaison between varying business units to promote smooth and timely delivery of infrastructure/software products or updates.
  • Responsible for production systems/applications implementations.
  • Create deployment plans for Infrastructure/Software releases.
  • Manage risk and issues for life cycle of Infrastructure/Software developments.
  • Coordinate EDGAR System Power-Down/Power-Up exercises.
  • Coordinate Disaster Recovery exercise.
  • Coordinate End-of-Year (EOY) activities.
  • Perform trend analysis using CA Wily to formulate root cause of EDGAR production incidents.
  • Monitor EDGAR System Utilization - CPU/Memory/Space/SNMP Status/Log files.
  • Process Customer Service Requests (CSRs).
  • Monitor daily company submission/dissemination processes on EDGAR.
  • Perform EDGAR System daily health check.
  • Create and review Production Control’s - Standard Operating Procedures.
  • Maintain EDGAR Service level Agreement (SLA) report.
  • Evaluate the performance of EDGAR system with CA eHealth and Spectrum then reporting its condition and making recommendations for improvements.

Confidential, Silver Spring, MD

IT Manager

Responsibilities:

  • Managed total operation including; network infrastructure, LAN/WAN connections, Net Server availability and ISP services.
  • Estimated cost for operating and maintaining the network and controls funds spent on its maintenance.
  • Supported Remote Access VPN users.
  • Troubleshoot Cisco Routers/Switches for network connectivity.
  • Maintained the Authentication, Authorization and Accounting (AAA) system for monitoring network security access.
  • Monitored and evaluated the performance of network with What’s Up Gold and reported its condition and making recommendations for improvements.
  • Provided network analyses and controlled aspects of the operational network, recommendations for new or improved network architecture and configuration, and ensuring the functionality of the network.
  • Implemented approved changes including; enhancements to network management capabilities, implementing new services and design changes to network infrastructure.
  • Created and reviewed network operating procedures including; network operations, backup and recovery plans, repair and maintenance procedures.
  • Modified, designed and prepared space plans and network topology with AutoCAD/Visio.
  • Performed project planning and scheduling of network resources, repair and maintenance, and new services.

Confidential - Falls Church, VA

Network Engineer

Responsibilities:

  • Served as the task leader for the relocation of network infrastructure and telecommunication systems to a new facility.
  • Oversaw and developed detailed relocation plans and strategies, contingency plans, site preparation drawings, equipment arrangement drawings, and cabling diagrams using AutoCAD/Visio.
  • Deployed ATM/T1 solutions to 15 DoED regional sites
  • Served as project manager of complex communication task orders
  • Implemented technical documentations which included reports (e.g., after action, root cause analysis) and procedural documents (e.g., MOPs, SOPs)
  • Designed Main Distribution Facility contingency plans for new Data Center
  • Supported enterprise VoIP system managing MACs; moves, adds and changes accounts with Cisco Call Manager/Unity.
  • Procured MAN/WAN circuits from Service providers (Verizon, Sprint, MCI).
  • Troubleshoot Cisco routers/switches network failures.
  • Monitored Cisco Aironet wireless LAN.
  • Provided support for Video Conference system.
  • Analyzed network performance with Cisco Works, Whats Up Gold, CA TND, HP Sniffer and MRTG.

Confidential - Falls Church, VA

Network Operation Center Manager

Responsibilities:

  • Managed 18 team members with multiple specialized technical skills
  • Constructed solutions utilizing Enterprise Management tools; Unicenter TNG 2.4 and Cisco Works 2K
  • Developed and organized detailed project plans
  • Served as project manager of complex communications task orders
  • Provided supervisory skills, including evaluations, guidance, training and assistance to subordinate personnel
  • Provided network performance reports and recommendations
  • Supported daily network operations
  • Ensured the appropriate network availability and support, based on the SLA
  • Designed and documented multi-platform network infrastructures
  • Implemented VPN technology solution at DoED
  • Provided direction and instructions regarding the application of standards, concepts, and protocols

Confidential, Fairfax, VA

Network Engineer

Responsibilities:

  • Presented project plans and recommendations on LAN/WAN processes, policies and procedures
  • Served as Project Manager for implementing CISCO network infrastructure at DoED HQ
  • Evaluated potential network designs for feasibility and cost effectiveness
  • Used AutoCAD/Visio to produce detailed logical and physical network topology diagram
  • Performed network system codes upgrades related Cisco and U/B network equipment
  • Installed, configured, and troubleshoot data communication devices supported by EDNET
  • Managed documentation process for all EDNET 5K nodes
  • Developed methods and procedures for implementing network security
  • Monitored network metrics identifying issues with routers/switches and throughput performance
  • Supported EDNET ATM backbone network WAN services: Frame Relay, ISDN, HDLC, and PPP

Confidential, Washington, D.C.

Network Analyst

Responsibilities:

  • Monitored network infrastructure using UB NetDirector, Protools, NetDetect, Wellfleet Site Manager, Quick Alert, and platforms for out-of-band connections to remote devices
  • Provided maintenance RF network infrastructure
  • Maintained the operation of EDNET including: Broadband backbone cable plant, Boeing SNA/3270, T-1 WAN, Modem pool, Ethernet and UB Net/One asynchronous connections
  • Utilized AutoCAD for network topology diagrams
  • Assisted PC analysts and FEs with network configuration problems
  • Managed network infrastructure installation projects

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