SUMMARY

• To obtain a position utilizing my systems/network administration and technical support skills in an IT management position

TECHNICAL SKILLS

• Knowledge of PC, Apple, Sun, SGI, and Amiga systems
• Windows (3.1/95/98/NT/ 2000/2003/2008/ XP/Vista/7/8/8.1), MacOS X, UNIX, Solaris (8/9/10), DOS, VAX, MVS, Athena, PalmOS, Windows Mobile, BlackberryOS, AndroidOS, IRIX, Linux distributions (Red Hat/CentOS, Knoppix, Xandros), and AmigaOS.
• Microsoft Office, Active Directory, Exchange, IIS, SQL, Lotus Notes, VMWare, Adobe Creative Suite, various system utilities, firewalls, DNS, SMTP, FTP/SSH/VPN clients & servers
• Routers, switches, hubs, modems (analog/cable/DSL), wireless access points, wifi, bluetooth, TCP/IP, network security
• System & peripheral assembly, installation, upgrades, and diagnostics

PROFESSIONAL EXPERIENCE

Confidential, McLean, VA

Systems Administrator

Responsibilities:

• Contracting at the Confidential - Intelligence Agency ( Confidential ) at Confidential in Springfield, VA as the senior Windows administrator of the ASP Technical Support team for the Confidential Verification & Validation Group (TV) and the Confidential Image Quality & Utility (TVQ\NIQU) division
• Continuing previously detailed duties performed for Confidential, Inc.(1/10-12/13) while subcontracted to Confidential, Inc.

Confidential, Vienna, VA

Systems Administrator (contractor)

Responsibilities:

• Responsible for supporting physical and virtual servers and workstations in mixed Windows (2008 R2/7/XP) production and test environments
• Executing duties as an Information Systems Security Representative (ISSR) and Data Transfer Agent (DTA) including securely transferring mission critical data between classified and unclassified networks, enforcing security protocols, and maintaining data integrity
• Supporting a variety of commercial off-the-shelf (COTS) and government off-the-shelf (GOTS) software including SOCET Set/GXP, ENVI/IDL, ArcGIS, RemoteView, JMP, MATLAB, MathCAD
• Performing account maintenance via Active Directory, system hardening via Gold Disk, image installations and patching
• Monitoring Remedy queue to respond to incoming support tickets in a timely fashion, assisting users on the NGAnet, SBU, and TIDE networks
• Migrated the NIQU infrastructure from Reston, VA to Newington, VA then to NCE with the support of the NTO systems administration staff

Confidential, Falls Church, VA

System Engineer Leader

Responsibilities:

• Worked on the baseline support team supporting various OS builds via HP Server Automation Software (aka Opsware) for DoDIIS servers on NIPR, JWICS, and Stoneghost networks
• Supported server images via creation and maintenance of patch policies, patch application testing, and security compliance for Windows, UNIX, and Linux systems and virtual machines
• Utilized VBScript with WMI, batch programming, and the Windows Installer to aid in patch policy and package assembly

Confidential,Arlington, VA

Senior Systems Administrator (contractor)

Responsibilities:

• Contracted at The Pentagon for the Office of General Counsel (OGC), a division of the Office of the Secretary of Defense, as a member of the OGC IT support team
• Responsible for the building, testing, and maintenance of Windows 2003 servers for the client, including Exchange, Print server, Blackberry, HBSS, Safeboot, Liquid Machines, Hercules, and various file servers
• Performed research and evaluation of hardware and software for client needs
• Hardened servers to conform to government security requirements (adhering to Windows security checklist and DoD Gold Disk, vulnerability scanning and remediation, disabling of unnecessary and exploitable services)
• Built and updated file server images via Symantec Ghost for rapid deployment of new servers and to maintain backups
• Managed data backups and restorations via Dell PowerVault tape libraries utilizing Symantec Backup Exec
• Worked with the General Counsel response desk to support NIPR and SIPR users and hardware, including user/system account maintenance via Active Directory and configuration of Blackberry units
• Scanned legal documents into PDF format that they may be stored online for the lawyers to access as needed
• Assisted in hardware inventory and repair order tracking

Confidential, Baltimore, MD

Systems Administrator (contractor)

Responsibilities:

• Contracted at Defense Security Service (DSS) (Alexandria, VA)
• Supported the Information Assurance laboratory systems (Windows 2003 Server, Solaris 10, XP Pro) and equipment, including routers, hubs, APC UPS units, KVM switches, printers, and smartcard readers
• Supported SIPRNet and JWICS systems and users
• Performed server/workstation setup and maintenance, including PKI (L)RA systems
• Hardened Windows and Solaris systems to conform to government security requirements (reduced networking installations, vulnerability scanning and remediation, disabling of unnecessary and exploitable services)
• Secured government systems via DoD Gold Disk and Harris STAT, scanning them locally and across the network for vulnerabilities
• Support lead for Polycom videoconferencing units and SmartBoards
• Built system images tailored to mission-supporting clients and projects
• Managed the ODAA file server and its user accounts, including providing documentation for obtaining secure remote access
• Maintained regularly updated inventory of all lab systems, routers, switches, and miscellaneous equipment
• Appointed the JWICS systems administrator for the SCIF
• Built a flash archive server for backup of Solaris systems
• Configured and prepared instructional documentation for a Reflection SFTP/SSH server for client use in exchanging secure documents
• Assisted in running ethernet to data center network routers and switches
• Completed training for Solaris 10, REM server, and Retina scanner

Confidential, Crofton, MD

Computer Scientist (contractor)

Responsibilities:

• Contracted at Naval Research Laboratory (Washington, DC)
• Assisted in development of a Java/JSP image comparison database application
• Developed HTML-based materials database
• Began migration of materials database data into a Firebird relational database
• Researched and recommended hardware and software for projects, including ruggedized notebook systems
• Provided some systems and user support for Windows, Mac, and Linux systems
• Worked as a lab technician using such equipment as color calibration devices, FLIR infared cameras, and a ColorEye 7000A calorimeter

Confidential, New York, NY

Computer Support Specialist

Responsibilities:

• Aided campus-wide project to replace end-of-life Windows 98 with Windows XP on all systems
• Performed hardware and software upgrades/installations of Dell desktop systems for faculty and staff
• Assembled and repaired Dell systems and HP printers
• Provided help desk support for users located on multiple campuses in conjunction with Track-It support management software
• Provided server, user, and applications support for clients running XP and MacOS X systems
• Configured new systems for users and established their network connectivity with access to drive shares
• Installed and tested new hardware and software packages, including Blue Cherry and Solomon IV workstations
• Aided in migration of client data to the Blue Cherry system
• Researched and evaluated hardware/software for client needs
• Configured wireless router for laptop connectivity

Confidential, Cambridge, MA

Systems Manager/Programmer, AMPS

Responsibilities:

• Provided server and user support for EMCC (Educational Media Creation Center), MVP (MIT Video Productions), and SMCS (Streaming Media & Compression Services) divisions of AMPS
• Managed clients’ web servers, including hardware assembly and maintenance, data archiving, and security patching
• Supported MIT Athena hardware including Sun (Enterprise 250, Sparc5/10, Ultra5/10 running Solaris 8), SGI (Indigo, Oxygen running IRIX 6.2-6.4)
• Performed IRIX installation and system checks in preparation for MIT Athena loads
• Configured Solaris systems for projects requiring virtual hosting via ifconfig
• Assembled IBM Netfinity server for use with Lotus Domino
• Established multi-platform student/intern lab for development and testing of internal and client applications
• Participated in planning of network aspects of office and server room renovations
• Produced instructional documentation, inventories, and status reports for systems and software
• Researched and evaluated hardware/software for internal and client needs
• Completed Mac OS X training for administrators
• Completed training for Lotus Domino R5 administration

Confidential, Triangle Park, NC

Software Engineer

Responsibilities:

• Provided level 2 support for TCP/IP and SecureWay OnDemand Server products for customers worldwide via RETAIN tracking system
• Researched customer issues concerning OS/390 TCP/IP stacks via examination of dumps and code segments
• Established internal department web site for the OnDemand Server support team
• Oversaw and conducted product testing, debugging and defect closure progress for OnDemand Server v1.0 as the support team’s defect project lead
• Interviewed and recommended candidates for the OnDemand Server support team

Confidential,Lake Success, NY

Web Developer, Systems Administrator

Responsibilities:

• Responsible for debugging and re-engineering of web-based federal filing application built using InterDev, SQL Server, and Perl
• Developed an updated version of the internal SEC Federal Filings processing application
• Maintained production web sites running on Netscape Enterprise and Apache web servers
• Performed system and network administration of NT and Solaris systems
• Cleaned up system logs and assisted in setting up cron jobs for server maintenance
• Creation and maintenance of email and ftp accounts for analysts and clients using Post Office and sendmail
• Archived mission critical data to CD on a regular basis

Confidential, New York, NY

Systems Administrator, Web Developer

Responsibilities:

• Administered and supported users and computers for over 60 nodes running Windows NT 4.0 and Lotus Notes/Domino 4.5 networks using TCP/IP (DHCP), NetBEUI and IPX protocols
• Managed and maintained Lotus Notes servers' disk space, replicated drive structures, backups, restorations and software updates for the company and external clients
• Developed databases with forms and views in Lotus Notes
• Assisted in development of the LAN by researching and evaluating various calendar-management software packages for use on the LAN
• Supported installation, training and day-to-day operations of 40 PC and MAC users running Windows for Workgroups, MacOS, and Microsoft Office
• Updated the hardware/software inventory and tracking system, which included the establishment of a public software library for users