IT Specialist/Mainframe Automation Resume

SUMMARY

IT professional skilled in System and Application security auditing and multi - platform IT delivery. Recognized for strong problem determination and resolution skills.
Provided leadership in new employees to handle very complex issues on a highly visible application. Performed level-3 transition and production support to over 1500 customers on the Fortune 2000 list.
Delivered guidance on Sarbanes Oxley compliance. Strong track record of improving department’s security and audit posture. Ensured compliance with IBM ITCS104 standards (which is based on ISO standards). Recognized for expertise in the following:

TECHNICAL SKILLS

Computer Information System Auditing
IBM Cyber Security standards
Performed Penetration Planning & Testing
Cloud Computing Infrastructure
Knowledge of SOX Standards
Knowledge of HIPAA IT Regulations
IBM RACF
Knowledge of ISO standards. Functional Analyst
TCP/IP protocols
ID Access Control & Review
Network Infrastructure
Disaster Recovery Planning
Risk Assessment on System & Applications
Incident Investigation and Response
IT Project Management
QA Testing and Planning
IBM DB2

PROFESSIONAL EXPERIENCE

IT Specialist/Mainframe Automation

Confidential

Responsibilities:

Supported System Automation (SA) and NetView to deploy automation on IBM internal Multiple Virtual Storage (MVS).
Executed quarterly Health Checking Audits and review on 400+ MVS systems resulting in compliance with both IBM and external customer security standards. Reduced the number of exposures by 80% in two years by advising the systems owner how to quickly address any finding.
Controlled and reviewed ID access to the Operating Systems Resources (OSR) via Resource Access Control Facility (RACF) commands.
Performed ID administration tasks and audits on IDs with access to Netview and automation’s data sets. Audited the Automation team’s procedures and processes.
Implemented incident investigation and response as needed.
Completed a risk assessment review on new automation request.
Updated Automatic Ticketing Messaging for automated for MVS systems critical messages.

IT Specialist

Confidential

Responsibilities:

Created the process for revalidating IDs with access to Confidential . The process passed IBM security and audit review.
Organized needed requirements for Confidential Application Systems Control and Auditability (ASCA) .
Completed yearly Security Audit Control Assessment (SACA) for the Confidential application.
Performed regular security audits on both the application and data collection methods to ensure Confidential was compliant with all security requirements. Confidential passed all audits for 12 years while on the team.
Executed penetration planning and testing on the Confidential website.
Teamed with DB2 DBA to protect IBM rated confidential data.
Implemented incident investigation and response as needed.
Teamed with the Confidential development team to restrict ID access to Confidential functions and reports.
Carried out a risk assessment review on Confidential reports and uses.
Transitioned 50,000+ servers into Confidential .
Maintained a collection rate of 90% on over 35,000 servers.
Resolved all problem tickets within 4 hours to present escalation.
Trained all new employees on problem determination and problem resolution.
Developed procedures regarding account support and collections. Procedures included collection method, account contacts, number of servers and operating system of servers and any special security requirements.
On-call pager support 24 / 7 for severity 1 issue resolution.
Designed a problem determination tool to help resolve VMWare collection issues.
Partnered with the network, firewall, and system administration teams on setting up the most efficient data collection method to meet customer security requirements.
Maintained files on the Socks Server file and partnered with the system administration team to implement the SSL keys.
Problem resolution for collection issues on AIX, Linux, Sun, Windows-NT, Windows 2000, Windows 2003, and Windows 2008 Servers.

System Management Specialist/IT Specialist

Confidential

Responsibilities:

Ran daily Restructured Extended Executor (REXX) script to check on RACF setting to ensure security compliance.
Maintained firewall access to the Confidential systems.
Interfaced with external and internal audit teams at time of systems audits. Passed all audits including one performed by Price Waterhouse.

System Management Specialist/Mainframe Operations

Confidential

Responsibilities:

Operation change management coordinator. Reviewed all changes to ensure all required support personnel were available for the change and verified a back out plan.
Performed disaster recovery testing. Successfully recovered the system at the test site.
Executed batch and system operation responsibilities.
Team Lead of 6 people, responsible for 20 internal Confidential systems.

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