Manager - Network Voice Operations Resume Plano, TX - Hire IT People

EXPERIENCE:

Confidential, Plano, TX

Manager - Network Voice Operations

Responsibilities:

Manage eleven (11) Fulltime Employees and four (4) contractors.
Chair monthly Partnership meetings with all telco vendors as well as act as liaison to the internal divisions concerning all voice telecommunications.

Voice Engineer

Confidential

Responsibilities:

Responsibilities encompass the maintenance and upkeep of eight Confidential SX-2000 Light PBX systems throughout United States.
Maintain five (5) Octel 250 voicemail systems.
One of six personnel responsible for any design changes concerning telecommunications for Confidential .
Engineer Cisco Call Manager currently used by 10,000 personnel.
Engineer Cisco Unity Voicemail system currently used by 13,000 personnel.
Helped design an IPC solution for over 20,000 phones to VoIP.

Confidential, Tampa, FL

Telecommunications Contractor

Responsibilities:

Responsibilities encompass the maintenance, upkeep, moves, adds and changes of four onsite Confidential SX-2000 Light PBX systems.
Maintain five (5) Octel 250 voicemail systems.
Also add input for any design changes concerning telecommunications within the plant.

Confidential, Frederick, MD

Sr. Supervisor

Responsibilities:

Responsibilities encompass the maintaining and upkeep including installation, programming, moves, adds, changes, training of personnel and maintenance of nine (9) Confidential SX-2000 Light and seven (7) Confidential DK280 telephone systems throughout the Mid-Atlantic States.
Also maintain Taske ACD systems for seven (7) of the Confidential systems, and AVT 4.0 voicemail for all 16 systems. Supervise one (1) employee.
Responsibilities encompassed the installation and wiring of telephone and cable outlets for residential dwellings and small business offices.

Confidential, Rockville, MD

Director of Support Services

Responsibilities:

Responsibilities encompassed programming and upkeep of all telecommunications for 15 locations.