Systems Analyst Resume Profile

Career summary

I have over 12 years of experience supervising and performing Communications-Computer Systems C-CS Operations and executing associated information systems support programs. Performed network management, control and administration on local, metropolitan, and wide area networks, and Command, Control, Communications, Computer and Intelligence systems, Defense Message System DMS , command and control and functional area systems. In this role, I performed daily network management, control and administration of information flow in Network Management, Help Desk, Information Protection Operations, and Network Administration. Categorized, isolate and resolve network problems.

Professional Achievements

Network Admin

Replaced and configured network equipment routers/switches to improve reliability of network by 45
Diagnose and repair server problems, ensuring 100 network connectivity
Implemented network backups to ensure 100 recoverability in event of server failure.
Supported users desktop computers with network log on, virus removal, troubleshooting and repair.
Administration of Exchange servers for network users.

Systems Analyst

Diagnose and repair computer hardware, computer software, network equipment and wireless network equipment for callers across the entire Air Force
Supervised and evaluated team of 10 employees provided constant feedback to employees provided continual training to employees to ensure current and accurate technology information
Resolved communication problem between UNIX server and CMOS Cargo Movement Operations System client when new client update failed to connect to server.
Air Force wide support for desktop/laptop problems.
3 COmmand and control
Directed base LAN shops in desktop support for Air Force wide issues.
Directed and oversaw Air Wide implementation of new security patches and procedures for network operations.
Collected and reported base level network security breach enabling the securing of all Air Force base networks to be secure within 72 hours times.
Trained new personnel ensuring 100 continuity of procedures.
4 program management
Air Force point of contact for the Defense Message System and the CAW workstations.
Created and installed new encryption keys for all Air Force CAW sites.
Installed DMS servers at over 10 Air Force locations.

Skills

Trouble shooting and repairing computer hardware and software.
Windows all versions
Mac OS all versions
Knowledge of LAN/WAN network administration
Knowledge of Microsoft Office, Oracle Databases, communication software, anti-virus software, firewall software, backup software, network diagnosis software
Knowledge of desktops, servers, laptop, modems, routers, wireless routers, network cards, printers, scanners, etc.

Work History

IT Technician Confidential 6 JWICS Network Administrator, Confidential 7 net battle manager

Confidential

Network Administrator

Confidential

DMS program manager

Confidential

Systems analyst

Confidential

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