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Cloud Infrastructure Services Engineer - Network Resume

Rtp, NC

SUMMARY:

Seeking a fun and challenging position as a Senior Confidential Network Engineer with the opportunity to utilize my proven strategic problem solving, architectural and network skills in complex enterprise environments.

TECHNICAL SKILLS SUMMARY:

LAN/WAN Technologies: Cisco routers/switches, ASA firewalls, FWSM, NAM, ACE, Nexus 7k, Nexus 5k, Nexus 2k

Technologies and Protocols: TCP/IP, OSPF, RIPv2, EIGRP, BGP, IPv4, IPv6, spanning tree, Openstack

Additional Skills: Kepner Tregoe Troubleshooting

PROFESSIONAL EXPERIENCE:

Cloud Infrastructure Services Engineer - Network

Confidential, RTP, NC

Responsibilities:

  • Responsible for taking Architecture team’s high and low level designs and building new datacenter infrastructure for Confidential ’s expanding cloud offering.
  • Retrofitting of existing infrastructure to comply with developing standards.
  • Documentation of the build.
  • Openstack training in order to support the Openstack cloud offering.
  • Nexus 9k, 7k, 5k and 2k platforms, ASR 9K and ASR 1K router platforms, ASA 5585X.

Confidential, Morrisville, NC

Sr. Network Engineer

Responsibilities:

  • Plan, design, implement, optimize and/or maintain various Confidential equipment platforms based on customer needs.
  • Projects included switching (Nexus design and implementation), firewall work, routing and load-balancers.
  • Technologies included Metro-Ethernet, Dot1Q-tunneling, BGP dual-homed, VSS, VPC, Catalyst 3560, 3560X, 4500X, 3750, 3750X, 3850X switches, as well as Nexus 7k, 5k and 2k, various router platforms including 2911 and 3945, ASA series including 5505 and 5525X, and Confidential Prime Infrastructure.
  • Scopes of work included network assessments, IOS upgrades, chassis replacement, troubleshooting, design of new infrastructure, and new implementations.
  • Work with variety of customers, including city and county government, and small and large enterprise environments, universities and hospitals.
  • Created standardized documentation format for network design documentation, to be in line with company sales and marketing material, as well as the PMO documentation, so that customers would see a uniformly branded documentation set.
  • Created a team wiki to share team information, such as common documents and templates, common device configurations, team contact information, network tool information, bug fixes, lessons learned, etc.

Confidential, Atlanta, GA

Sr. Network Engineer

Responsibilities:

  • Plan, design, implement, optimize and maintain load balancing infrastructure at Confidential Enterprises for any load-balanced applications or services.
  • Utilize Confidential CSS, ACE and WAF to provide load balancing for new and existing applications.
  • Troubleshoot, identify and resolve application and server related problems, provide guidance to appropriate teams or personnel to facilitate problem resolution. Upgrade device software to resolve bugs.
  • Projects included design and implementation of new applications or services to the load-balanced environment, maintenance of existing applications, adding features as necessary to accommodate new or additional needs, PCI compliance issue resolution, requisitioning and implementation of SSL certificates as needed.

Confidential, Herndon, VA

Sr. Network Engineer, Expert

Responsibilities:

  • Planned, designed, implemented and maintained network infrastructure for a nationwide deployment of free wireless service for Confidential customers nationwide.
  • Focused on routing, switching, and wireless infrastructure, design and implementation as well as testing and evaluation of solutions.
  • Technologies included ASR 1000 series routers, 4900 series Catalyst switches, Confidential Wireless controllers, LNS and ISG routers (ASR 1000 series running IOS-XR), and Wireless AP’s from Confidential, Ruckus and BelAir.
  • Responsible for design, testing and maintenance of the Core routing and switching, as well as testing various vendor wireless and controller solutions.
  • Prioritize tasks and allocate time appropriately to successfully complete projects in a timely manner, and with minimal supervision.
  • Tac engineer handling customer trouble tickets to troubleshoot highly complex issues with the Confidential load balancer product portfolio, including ACE, ACE XML Gateway, CSS, CSM, GSS and IOS Load Balancing.
  • Identified hardware and software bugs and worked closely with customers and the BU to resolve those issues as expediently as possible. Published bug information to Confidential .com via the established process.
  • Provide second/third level technical support on a worldwide basis via phone, email, web and remote access to customer sites where Confidential Load balancing, and SSL technologies are deployed.
  • Determine methods and procedures for solving complex technical issues encompassing hardware, software and networking.
  • Formulate technical action plans for analyzing and resolving end-to-end solutions.
  • Generate clear and concise documentation in the form of case notes, technical tips and white papers.
  • Work on complex problems where analysis of situations requires in-depth fault analysis and troubleshooting skills.
  • Provide guidance & leadership to less experienced engineers.
  • Proven crisis management skills, and ability to manage rapidly changing priorities.

Confidential, Phoenix, AZ

Sr. Network Consultant

Responsibilities:

  • Planned, designed, implemented and maintained segregated network infrastructure for a variety of customers hosted in the same datacenter.
  • Technologies included CSS, Catalyst 6500 series switches, ASA firewalls, FWSM firewall in multi-context mode, routing, switching, VPN Concentrator configuration, and various VPN technologies.
  • Oversight of design/implementation services for client projects.
  • Analysis, design, implementation and project management for client projects and new client implementations.
  • Perform/manage engineering maintenance activities for client networks (e.g., circuit upgrades, new site installs, adds/moves/changes, etc).
  • Provide engineering analysis of client network performance and develop recommendations.
  • Provide on-going design recommendations for clients.
  • Develop customer-centric data center and network solutions aligned with customer business objectives.
  • Review analysis and recommendations with clients.
  • Discover, document and present specific customer requirements.
  • Serve as lead contact in developing and implementing work plans, migration plans, and conversion scripts to integrate proposed solutions.
  • Planning, design, and architecting of network solutions to include switch, firewall/configuration and wireless deployments, router implementations and circuit analysis/installation.
  • Serve as Subject Matter Expert in developing data center architectures in mission critical environments. These architectures address system, network, security, and facilities aspects of the data center, and of the global network
  • Develop documentation that clearly articulates technical designs and procedures.
  • Provide third level support for operations Engineers (24 x 7) and client Engineers (e.g., Ad hoc requests).
  • Present and communicate technical and non-technical concepts to a wide range of internal professionals and external clients.
  • Develop engineering policies and standards.
  • Prioritize tasks and allocate time appropriately to successfully complete projects in a timely manner, and with minimal supervision.

Confidential, Phoenix, AZ

CHWNetwork Engineer

Responsibilities:

  • Oversight of design/implementation services for client projects.
  • Analysis, design, implementation and project management for client projects and new client implementations.
  • Perform/manage engineering maintenance activities for client networks (e.g., circuit upgrades, new site installs, adds/moves/changes, etc).
  • Provide engineering analysis of client network performance and develop recommendations.
  • Provide on-going design recommendations for clients.
  • Develop customer-centric data center and network solutions aligned with customer business objectives.
  • Review analysis and recommendations with clients.
  • Discover, document and present specific customer requirements.
  • Serve as lead contact in developing and implementing work plans, migration plans, and conversion scripts to integrate proposed solutions.
  • Planning, design, and architecting of network solutions to include switch, firewall/configuration and wireless deployments, router implementations and circuit analysis/installation.
  • Serve as Subject Matter Expert in developing data center architectures in mission critical environments. These architectures address system, network, security, and facilities aspects of the data center, and of the global network
  • Develop documentation that clearly articulates technical designs and procedures.
  • Prioritize tasks and allocate time appropriately to successfully complete projects in a timely manner, and with minimal supervision.

Confidential, Tempe, AZ

Network Engineer

Responsibilities:

  • Lead Engineer for Avnet’s hosting service, AMT.
  • Technologies included Confidential routers, switches, FSWM, CSM, Confidential Aironet ap's and controllers.
  • Lead Engineer on the following projects:
  • Lifecycle management projects (replacement of end-of-support equipment)
  • Corporate Head Quarters LAN Infrastructure upgrade
  • Texas based accounting office LAN infrastructure upgrade
  • New mainframe application deployment
  • DR Site Mainframe deployment (LAN and WAN infrastructure design and implementation)
  • Plan, design and implementation of wired and wireless vendor access solution for several remote sites
  • Several department moves
  • Establishments of VPN connectivity for new business partners
  • Lead consultant on deployment of several new applications, such as Microsoft Groove.
  • Deployment of Websense for vendor networks at facilities throughout USA.
  • Developed customized solutions for customers, while adhering to standards and best-practice. Technologies included multiple contexts on FWSM, load-balancing via CSM, dual-homed BGP.
  • Designed dynamic routing solution (OSPF) to replace static routing.
  • Developed standards to be adhered to for maintaining existing customers, and for new customer deployments.
  • Extensive documentation via Visio to detail High-Availability infrastructure, customer infrastructure, process and procedure, IP address management, and port assignments.
  • Oversight of design/implementation services for client projects.
  • Analysis, design, implementation and project management for client projects and new client implementations, utilizing primarily Confidential equipment.
  • Perform/manage engineering maintenance activities for client networks (e.g., circuit upgrades, new site installs, adds/moves/changes, etc).
  • Provide engineering analysis of client network performance and develop recommendations.
  • Provide on-going design recommendations for clients.
  • Develop customer-centric data center and network solutions aligned with customer business objectives.
  • Review analysis and recommendations with clients.
  • Discover, document and present specific customer requirements.
  • Serve as lead contact in developing and implementing work plans, migration plans, and conversion scripts to integrate proposed solutions.
  • Planning, design, and architecting of network solutions to include switch, firewall/configuration and wireless deployments, router implementations and circuit analysis/installation.
  • Serve as Subject Matter Expert in developing data center architectures in mission critical environments. These architectures address system, network, security, and facilities aspects of the data center, and of the global network
  • Develop documentation that clearly articulates technical designs and procedures.
  • Provide third level support for operations Engineers (24 x 7) and client Engineers (e.g., Ad hoc requests).
  • Present and communicate technical and non-technical concepts to a wide range of internal professionals and external clients.
  • Develop engineering policies and standards.

Confidential, Phoenix, AZ

SolutionsSystems Engineer

Responsibilities:

  • Microsoft Server builds, Exchange deployments, IPT roll-outs, Confidential call-manager configuration, Confidential router and Confidential switch deployments, Websense deployment and administration.
  • Documentation of network design.
  • Network discovery for clients with no documentation of existing network infrastructure.
  • Work closely with account managers and project managers to develop scope-of-work documentation, consultative expertise provided on development of solutions that meet customer needs and budgets, utilizing primarily Confidential equipment.
  • Confidential Wireless design and implementation, predominantly standalone solutions.
  • Worked with Architect on installation of LAN and Wireless infrastructure for the new Phoenix Convention Center (900,000 sq. ft. of event and meeting space).
  • VoIP design and deployment for several school districts around Phoenix metro area.
  • QOS design, deployment, and analysis for several customers, based on client need.
  • Perform IPT deployments, server builds, exchange configurations, GPO’s.
  • Provide third level support for operations Engineers (24 x 7) and client Engineers (e.g., Ad hoc requests).
  • Present and communicate technical and non-technical concepts to a wide range of internal professionals and external clients.
  • Develop engineering policies and standards.

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