SUMMARY

• More than 16 years of experience working as TCS consultant in areas of Project and Program Management, Software delivery management, Process and Project planning, Web Access Management, Enterprise Architecture, Middleware platform Administration, System Integrations and Production support. Detail oriented software professional, with exceptional leadership skills and hands - on experience in ensuring delivery, streamlining operations and maintaining schedules with a well rounded Infrastructure and middleware platform technology background.
• Strong organizational, analytical and communication skills with precise attention to detail.
• Project and Program management
• Application Maintenance and Production Support management
• Identity and Web Access Management
• Enterprise Authentication and SSO implementation using CA Siteminder (CA Single Sign-On)
• SAML Federation using tools like Ping Federate and CA Siteminder
• Infra Architecture, Deployment Automation and Production Support of Single-Sign-On tools like CA Siteminder and PingFederate
• Experience with API security tools like CA API Gateway and Vordel API Gateway
• Web Application Security and SSL/TLS concepts
• Very good understanding of various Infrastructure components and functions (Network, Firewall, DNS, Servers, Virtualization)
• Expertise leading Application integrations and technology upgrades/migrations
• High Availability enterprise architecture, Active-active implementation
• Middleware components administration and troubleshooting (Apache, Weblogic, JBoss, Siteminder, Ping Federate, OpenLDAP, CA Directory)
• Data replication (Oracle Goldengate, LDAP replication, file system replication)
• Disaster Recovery planning, review and implementation
• Incident Management, Problem Management and Change Management
• SDLC and common development methodologies like Waterfall and Agile
• Strong experience working with Web servers, Application Servers, Databases and Monitoring tools
• Cloud transformation and dev-ops adoption
• Release Planning and Deployment Management
• Expertise in performing log analysis and leading the troubleshooting of complex application issues
• Resource planning, evaluation and procurement
• Strong analytical and communication skills with precise attention to detail

TECHNICAL SKILLS

Architecture: High Availability, Active-Active

Single Sign on/Federation tools: CA Single Sign On (Site Minder), CA Secure Proxy Server, Ping Federate

Identity Management: CA Identity Manager (IDM), CA Identity Portal (IDP)

Directory Servers: Symas Open LDAP, CA Directory Server

Web servers: Apache, JBOSS Web Server

Application servers: Weblogic, JBOSS

API Security: CA API gateway, Vordel gateway

Tools: JIRA, JExplorer, HttpWatch, Fiddler, Application Manager, Contrast Security

Operating System: Linux, Solaris,Windows

Database and data replication: Oracle, Oracle Goldengate, MS SQL

PROFESSIONAL EXPERIENCE

Confidential, Schaumburg, IL

Manager and Technology Lead

Responsibilities:

• Functioning as TCS program manager and Confidential Technology Lead for the migration of Confidential ’s global client delivery platform to cloud.
• Manage the architecture and deployment of a stable and secure authentication platform which could be extended for application integration and Enterprise SSO
• Migrate on-prem SSO integrated applications to the new CA Single Sign-On platform in Azure cloud
• Implement engagement requests for new SSO integrations using CA Siteminder and other CA Sign-On products
• Automation of CA Siteminder Policy server and Web Agent deployments using CA silent install features
• Lead a diverse cross-functional team of integration architects and platform administrators
• Lead technology POCs related to user provisioning and application SSO. Engage product vendors like CA and Ping Identity with architects and Application development teams on need basis
• Manage environment build outs and incident support for end-to-end application stack comprising of Apache web servers, JBoss Application servers, CA Siteminder, CA Directory, CA Identity Manager and CA Secure Proxy
• Capability assessment and Feature evaluation of enterprise SSO and Federation products from different IAM product vendors
• Assess Cloud migration feasibility for components and and strategize the adoption of cloud friendly technologies with architects.
• Review of end to end architecture and infrastructure deployment plans with security team, platform architects and development leads
• Assess security vulnerability reports from periodic security scans, assign priority and plan remediation measures with the team
• Establishment of operational procedures and environment availability windows to minimize the use of cloud resources and monthly spending
• Project milestones planning and overall delivery management for TCS
• Participation in Scrum planning sessions and backlog refinement calls
• Impact assessment for proposed technology changes, Risk identification, tracking and mitigation
• Outline processes and best practice adoptions for the team and ensure process compliance
• Task allocation and tracking

Environment: Red Hat Linux, CA Siteminder, CA Identity Manager, CA Secure Proxy, JBoss EAP, JWS, CA API Gateway, CA Directory Server, Microsoft SQL server, Enterprise DB, Docker

Confidential, Schaumburg, IL

Technology Lead

Responsibilities:

• Functioning as TCS program manager and Confidential Technology lead for Confidential ’s global client delivery and integration platform
• Manage the implementation of SSO integrations and client Federation using SSO tools like CA Siteminder and Ping Federate
• Manage the installation,administration and upgrades for a diverse set of platform components that include Weblogic, Apache, CA Siteminder, Ping Federate and Symas OpenLDAP
• Review of recommended SSO integration solutions with solution architects and respective application team SPOCs
• Manage application deployments and Siteminder integrations with release management team ensuring minimal downtime and business impacts
• Vendor coordination and escalation on support issues and enhancement needs related to SSO, security and Client Federation
• Lead troubleshooting efforts for complex production issues, manage impact communication to clients and ensure timely status updates
• Capacity planning, Infrastructure requirements review and procurement, Periodic architecture reviews with Enterprise security team
• Assess security vulnerability reports from periodic security scans and PEN tests. Plan remediation measures, ensure healthy SSL and security rating for application domains
• Operational cost optimization through server virtualizations, efficient housekeeping procedures and unused resource retirements
• Ensure 100% Platform availability and stability by driving service Improvements, monitoring automations and cycle time reduction initiatives
• Situation assessment and decision making while troubleshooting high severity incidents impacting production
• Compile and report periodic production performance statistics and operational metrics to client management
• Risk identification, tracking and mitigation
• Incident Management, Problem Management and Change Management
• Ensure compliance to performance and availability SLAs, addressing client concerns and escalations
• Planning, executing and tracking competency development plans for the team

Environment: Red Hat Linux, Weblogic, Apache, CA Siteminder, Ping Federate, Symas Open LDAP, Opentext Portal, Oracle Database, Oracle Goldengate

Confidential

Technical lead, Maintenance and Support

Responsibilities:

• Installation and administration of middleware components like Weblogic, Apache, CA Siteminder and Web Agents
• Administration, maintenance and support fo CA Siteminder Policy Servers and Web Agents
• Manage trouble shooting of critical issues in high severity incident calls
• Ensure adherence to SLAs with respect to availability, performance, issue response times and incident resolution
• Plan, implement and service improvement initiatives and monitoring measures to increase application stability and availability
• Establish robust processes for Issue Management, Change Management and Problem Management
• Recommend and implement proactive measures to build and improve team productivity
• Issue prioritization and escalation with product vendors
• Risk identification, tracking and mitigation
• Planning, executing and tracking competency development plans for the team members

Environment: Red Hat Linux, Weblogic, Apache, Open View Service Desk, CA Siteminder, LDAP, Tealeaf, Truesight, JAVA, PL/SQL

Confidential, Denver

PositionTechnical Lead

Responsibilities:

• Administration and configuration of EDI components which included Interactive Agent and GXS translator
• Lead the TCS support team in production status calls and SWAT calls during problem resolution and escalation
• Ensure proper ticketing process for issues and ensure closure with in SLA
• Implementation of adequate monitoring measures to proactively identify and prevent potential issues (using custom shell scripts and monitoring tools)
• Compiling and reporting periodic production performance statistics to Confidential and TCS management
• Envision and implement process improvements to increase productivity and ensure application stability
• Ensuring the existence of proper monitoring systems to proactively identify and prevent potential issues
• Training and Mentoring of the team members
• Manage development works and release scheduling for small system enhancements Validate and manage change request implementation
• Design and implement changes to increase the stability and availability of the system

Environment: Java, Oracle, C++, PL/SQL, Unix Shell scripts, PCRM, GE Application Integrator, Interactive Agent, Sun Solaris