Information Technology Security Analyst Resume

TECHNICAL SKILLS

ITIL: (Information Technology Infrastructure Library) Foundation - Passed 2015

Microsoft: Word, Excel, Access, and Adobe

PROFESSIONAL EXPERIENCE

Confidential

Information Technology Security Analyst

Responsibilities:

Performed system administration for access request tickets and incident tickets of user access
Executed Access Management responsibilities such as: analyzing, granting, provisioning, de - provisioning, and modifications of user access
Processed service requests in accordance with established Service Level Agreements (SLA)
Documented performance into Service Center and ServiceNow databases to ensure efficient processing of requests and seamless communication with other team members
Retrieved data from multiple sources and input data into computer systems
Supported the information security strategy with regards to IT policies, standards, and compliance requirements
Exhibited proficiency in regulatory security controls such as HIPAA and HITECH
Trained new hires, temporary and contractor workers in the department
Detail oriented

Confidential

Information Technology Data Entry Specialist

Responsibilities:

Performed administrative work for receiving System Access Request Forms (SARF) - i.e. manually and electronically documenting in the specialized system
Demonstrated proficiency and efficiency in the processing of SARF receiving
Provided daily quality customer service

Confidential

Assistant

Responsibilities:

Assisted with daily duties of the Attaché
Performed administrative responsibilities for the welfare of Malaysian students and scholars in the US

Confidential

Travel Document Specialist

Responsibilities: