Sr. Engineer Resume

TECHNICAL SKILLS

PC Server: Active Directory, Active Directory Groups, Secured shared drive access, Exchange O365 & 13

UNIX Server: DBL, LDAP, SAS, OBIEE, Cognos, Sail Point (familiar with audit and ticket tracking modules)

Web - based: PeopleSoft, Akamai, Disney Portal, Mobius, PA Processing, Entrust, RSA, Epiphany, SynXis Property

Mainframe & AS/400: RACF, TPX, TSO, Internal Proprietary System (EVS1), ResortLink 2000, TRMS NetWeb SailPoint

PROFESSIONAL EXPERIENCE

Confidential

Sr. Engineer

Responsibilities:

Administer security for over 20,000 users globally on IBM Mainframe, Active Directory, SAS, Unix, Oracle, Okta, AS/400 and several proprietary applications
Create, update and disable employees on multiple systems; Developed company-wide termination process to ensure all are handled within 24 hours of notice
One of two individuals in the department trained to administer accounts in every Wyndham business unit
Serve as team leader when needed, train new team members and contractors
Assist with SOX and PCI audits and support legal department in the investigation of possible breaches
Track record of partnering with other areas of IT to troubleshoot and resolve computer, user and network issues; wrote procedures on all new systems added and instruction manuals for temporary associates and new hires
Recognized for delivering exceptional customer service to technical and non-technical users across the globe on wide range of support issues