TSM System Administrator Resume Scottsdale, Arizona - Hire IT People

SUMMARY

Excellent analytical and problem - solving skills
Proven ability to meet deadlines and prioritize tasks TEMPeffectively
Excellent customer support skills
Excellent attention to detail

TECHNICAL SKILLS

Operating Systems, Infrastructure & Tools: IBM z/OS, MVS, JES2, CICS, MQ, SA/390, TCP/IP, VTAM, JCL, TopSecret, Netview, TMON, OMEGAMON, TIVOLI, FORMULA, TSM, CICS, DB2, DATACOM, IMS, Microsoft Windows Office, UNIX LINUX/AIX/Solaris, iSeries, EMC Data Domain

Mainframe and Distributed Systems Scheduling Packages: UCC7, ESP, ADC2, AUTOSYS, TWS, SHOW, CA SCHEDULER.

Problem and Change Mgt. packages: Remedy, Falcon, Infosys, Service Center, HP Service Manager

PROFESSIONAL EXPERIENCE

Confidential - Scottsdale, Arizona

TSM System Administrator

Responsibilities:

Maintenance of all daily functions ensuring overall health of teh system including data replication.
Installation of TSM software on all Windows and Unix Servers and clients, and EMC Data Domain.
Configuring new clients on all server platforms and DDBOOST for data domain usw.
Restoring servers/applications/file systems.
Support all disaster recovery tests.
Resolve compliance vulnerabilities such as out of service hardware, unsupported software, unnecessary backup/recovery software.

Confidential

Computer Operations Analyst

Responsibilities:

Monitoring of Mainframe and AS400 systems; daily system health checks, TWS schedule problem resolution, general troubleshooting and escalation.
System maintenance/IPL’s and weekly support of major system releases.
Perform adhoc processing requests.

Confidential - Cincinnati, Ohio

Computer Operations Analyst

Responsibilities:

Workflow support, troubleshooting, escalation and problem resolution for mainframe online and batch schedule environment.
Most files were critical and time sensitive in nature, flowing from Fifth Third Bank Card Processing systems to other banking or settlement institutions.

Confidential - Phoenix, Arizona

Mainframe System Access Administration

Responsibilities:

Analyzed and processed mainframe system access requests
Created TSO and CICS accounts, and granted access to various internal systems and applications.
Fielded customer calls providing troubleshooting and resolution or escalation for system access issues.

Confidential - Cincinnati, Ohio

Mainframe System Access Administration

Responsibilities:

Leadership and training for new team which performed service access requests to Mainframe System and Applications (MVS/ TSO/ JES2/ VTAM/ CICS/ DB2/ IMS/ SDSF/MQ/ TCP/IP/ Top Secret).
Exceeded Service Level Agreements for Mainframe Security Access business. Metrics were used to gain new business with prospective clients.

Confidential - Phoenix, Arizona

Senior Data Center Operations Analyst

Responsibilities:

Specialized support for customer facing online trading systems with expertise in Mainframe System availability and recovery.
Coordinated monthly Host Fallback system testing (Failover System for production online trading functionality). Facilitated all test planning, coordination and business communication with key business partners.
Contributed to successful Disaster Recovery Tests recovering designated trading systems and business applications.
Diagnosed and resolved TCP/IP, VTAM, MVS, JES2, CICS, DATACOM, DB2, and MQ transaction problems and system bottlenecks to ensure online system availability. Documented all issues and provided follow to determine root cause of problem to prevent recurrence.
Collaberation with system programmers to implement and utilize IBM z990 Capacity on Demand to ensure appropriate system capacity during peak market demand conditions.
Continuous process improvement initiatives teaming with technical support groups to document high impact problems and identify pro-active solution plans. Published and presented reports for use in management MTTR metrics.
Supervised and coordinated all system monitoring activities across technical disciplines including Networking, Distributed Systems, Scheduling and Mainframe Availability to serve as focal point for business communication and escalation to senior management during crisis recovery scenarios.

Confidential

Lead Computer Operations Analyst

Responsibilities:

Monitored systems, identified and either resolved or escalated all problems for IBM Mainframe hardware/software, onlines, and batch processing.
Collaborated with vendors and technical support groups to troubleshoot problems and execute recovery procedures.
Supported change control process meetings to analyze and coordinate proposed changes, offering operational expertise to minimize risk and system availability.
Resolved all batch processing schedules issues and resolved all job abends and schedule delays.
Performed all tape handling and library duties for teh Mainframe.

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Tsm System Administrator Resume

Scottsdale, ArizonA

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