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Apex Systems Resume

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PROFESSIONAL EXPERIENCE

Apex Systems

Confidential

Responsibilities:

  • Contract position for BB&T via CompuCom.
  • Diagnosed, configured, repaired, replaced and reimaged computers.
  • Diagnosed and did minor repairs to printers.
  • Completed contract.

Confidential

Self Employment

Responsibilities:

  • Using app to connect wif riders.
  • Using my own vehicle to pick up and take riders to their destination.

Confidential

Tech Support

Responsibilities:

  • Taking calls to troubleshoot iPhone problems.
  • Determine if repair is needed.
  • Advanced troubleshooting on new products.
  • Troubleshoot, and analyze potential customers needs wif technology.
  • Top Seller several months running.
  • Work wif every operating system on a day to day basis.

Confidential

Guest Services Manager

Responsibilities:

  • Managed Front Desk Staff.
  • In charge of billing, guest complaints, and scheduling.
  • Was teh System Administrator on site for computers running Windows 2000 and XP.

Confidential - Winchester KY

Tech Support Agent

Responsibilities:

  • Troubleshot HP Pavilion model computers, both hardware and software.
  • Setup services when needed.
  • Software worked on Windows 3.11, 95, 98, ME, 2000, XP.

Confidential - Lexington, KY

Night Auditor

Responsibilities:

  • Front desk duties, running audit.
  • Was teh System Administrator on site.

Confidential, LexingtonKY

Asst. General Manager

Responsibilities:

  • Ran all portions of store in absence of GM.
  • Ordering, payroll, deposits, evaluations, and scheduling.

TECHNICAL SKILLS

  • Advanced knowledge of Microsoft operating systems: Windows 95, 98, 98SE, ME, 2000, XP, 7, 8, and 10.
  • Experienced in hardware and software troubleshooting procedures for Windows based PC's.
  • Knowledge of procedures in troubleshooting and setup of home networks (And also some of teh smaller Business networks).
  • Networking including remote monitoring and remote desktop.
  • 2000/XP user accounts and maintenance.
  • PC assembly and setup.
  • Experience in Microsoft Office Excel, Word, FrontPage and other Microsoft software.
  • Understanding of SQL as it relates to basic programming and/or fundamental language.
  • OSHA 10 Training and certification card

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