Experience Summary

High level technical design of Networks and all related projects. Create hosting business proposals for all projects. Create cost estimate workbooks needed to acquire approval of funds for all projects. Create all service requests to IBM, HP through Maximo and Server build requests through MATS. Create new project and resource requests through Nexus. Time tracking through Clarity. Create the Work Order the complete process and procedure of the entire project and complete project management using Six Sigma methodology and standards. Proficient at working remote using Microsoft Live Meeting, MOC Communicator, Microsoft Outlook calendar with meeting functions and integration with other products such as One Note. AT T conference and bridge calling. Create and run reports analysis for capacity planning. Wear hats of different resources such as implementation engineer, system administrator and Technical Project Manager. Would often be the SME subject matter expert go to person. DOS expert. Took machine level programming and C programming in college. Have been a Windows expert since it came out on all versions up to 2008 server and all back office products. Hold the highest level Microsoft Certification MCSE. Have worked with Cisco since it came out and hold a Cisco Certification of CCNA. Have worked with Novell since it came out and hold the highest level Novell Certification of CNE. Have worked with Red Hat and various versions of Linux and Unix since they came out. Virtualization expert. VPN expertise working and connecting to networks from a distance. Have network management expertise using tools such as SMS and Tivoli. Know cabling from the ground up. Have installed Headend rooms, patch panels, hubs, routers, PBX systems, T1 lines, ATM, Fiber, Frame Relay and more. Have excellent communication skills Interact at all levels, with the ability to translate technical information to non-technical staff with ease. Excel in identifying and solving complex problems. I have chaired Committees such as Governance Change Control, Asset Management, Technical Architecture and Corporate Security. Have an extraordinary ability to research and analyze any problem and come up with a solution that is aligned with the Corporate Goals and Objectives. Work alone or with teams effectively.

Skills Inventory

• Microsoft Certified Systems Engineer MCSE
• Cisco Certified Network Associate CCNA
• EC-Council Certified Ethical Hacker CEH
• Certified Project Management Professional PMP
• Certified Information Systems Security Pro CISSP
• Certified Brocade Fiber Optic Switches
• Novell Certified Engineer CNE
• Certified Systems Management Server SMS
• Now Systems Center Configuration Manager
• Certified Internet Information Server IIS
• Certified Microsoft Proxy Server RAS Server
• Microsoft DHCP, DNS Wins Servers
• Microsoft SQL Server Express, MySQL
• Microsoft Exchange Server
• Microsoft SharePoint Server
• Microsoft Storage Server
• Microsoft Hyper V all Virtualization Platforms
• All Microsoft Desktop Platforms
• Microsoft Visio Microsoft Project
• Linux Red Hat, Backtrack, Ubuntu
• SCO Unix
• Norton Ghost, PC AnyWhere, Partition Magic
• Imagecast
• VMware ESX, ESXI all Virtualization Platforms
• Cisco Switches, Routers all Appliances
• Routing Protocols RIP, OSPF, IGRP/EIGRP, BGP
• LapLink
• DOS Windows Batch Files Scripts
• Printers, Copiers, Plotters Multifunction Devices
• Canon RIP Servers
• Acronis Recovery Methods
• Tape Backup Strategies DLT Super DLT
• Wireless Routers Access Points
• Wireless Encryption methods WEP, WPA, WPA2
• Web Site Design HTML, CSS, Flash
• VeriSign Authentication SSL Certificates
• Crystal Reports
• Data Recovery
• Building Testing Platforms Pre-Production Staging Environments.
• ROI, Return on Investment TEI, Total Economic Impact Analysis.
• CHRONOLOGICAL SUMMARY of Experience

Confidential

Design Technical Lead DTL

• High Level Technical Design drawings of projects. Research total scope of project, gathering all information needed to complete High level Visio design to lead project. Publish to Sharepoint for all to reference.
• Hosting proposal document for project. A gathering of all relevant information to the project.
• Cost estimate work book for project. Server builds migrations, rack stack, cabling, storage, monitoring, decommissioning, repurposing, upgrades and networking. All costs for the project including man hours.
• Work order the complete process and procedure of the entire project . The reference document that all departments will interact with to complete their role.

Confidential

Information Technology Manager

• Hiring and supervising a staff of up to 80 with responsibility for performance evaluations through Metrics reporting. Successfully caused substantial improvement in work performance of more than 80 through daily mentoring, and one-on-one discussions with motivational strategies.
• Educated/trained Technical Support staff members on new implementation and systems trained customers on new and existing software applications documented technical instructions and troubleshooting guides.
• Produced annual IT budget, approved IT purchases, negotiated contracts saving Gross revenue and improving Net revenue.
• Established an innovation e-mail address to receive innovation ideas from personnel, partners or customers.
• Shortened response time to Network problems, Customer response time and reduced staff requirement.
• Provided continuous support for entire Enterprise infrastructure, including redesign of routing and switches. Replacement of existing Checkpoint firewall with Cisco ASA solution, reconfiguration of firewall failover and replacement of legacy servers, resulting in increased redundancy and improved guaranteed uptime.
• Managed the appropriate and on-time delivery of multiple, simultaneous projects leveraging internal and outsourcing delivery models. Analyzed and ensured resolution of all technical and operational issues.
• Design, setup, deployment and maintenance of Virtual machines and Servers in both VMware - Microsoft platforms for various implementations such as VMware ESX Server Farm centralized administration, using EMC Symmetrical Server clusters and various Fabrics obtaining 99.999 in redundant failover fault tolerance.
• Installed and configured GFI LAN Guard, providing continuous analysis of entire network including sniffing all packets and monitoring connection performance.
• Installed and configured Snort Intrusion Detection System to aid in Firewall protection.
• Installed MDF Multi-Distribution Frame including cable installation, maintenance, video communications, data, and LAN-WAN circuits.
• Configuration and installation of Cisco Switches, Routers and other devices.
• Installed telecommunications ducts and conduits, pulled cable, terminated, tested, spliced, and repaired copper, coaxial, and fiber optic cabling.
• Deployment of APC solution resulting in maximum uptime and power protection.
• Maintained Active Directory in adding/removing users and member permissions.

Roles:

IT Manager

• DTL Design Technical Lead
• SME Subject Matter Expert
• SE Systems Engineer
• SA System Administrator
• IE Implementation Engineer
• TPM Technical Project Manager
• Capacity Planning Manger
• Asset Manager
• Network Security Engineer
• Network Security Consultant
• Technical Consultant
• Computer Technician
• Infrastructure Experience:
• IP Subnetting
• IEEE 802. Everything
• SAN NAS ISCSI
• SQL Clustering
• EMC Clustering
• Brocade Fiber Optics Switches
• Cisco Switches Routers
• Bay Network Switches Routers
• Nortel Switches Routers
• Firewalls Sandboxes
• Check Point Pix ASA Appliances
• Compaq Servers with
• Remote Insight Cards
• HP Servers Open View
• IBM Mainframes AIX
• AS/400 Midlevel Servers
• SUN SPARCstation's SPARCserver's
• SCO Unix
• Linux Red Hat Knoppix Mandrake
• Suse Ubuntu FreeBSD
• DNS WINS DHCP Servers
• IIS Web Servers
• SharePoint Servers
• Exchange Servers
• Citrix Servers
• Systems Management Server SMS
• VMware ESX ESXI
• VPN Connections
• Wireless Everything
• Sniffing as applied to Security
• Consistent Office Environment
• Imaging Backup Strategies

Tools/Methods:

• IT Service Management ITSM
• ITIL
• Microsoft Operations Framework
• N-Tier Operation
• 7 Layer OSI Model
• Capacity Management
• Imagecast, Ghost ImageX
• Load Balancing Clustering
• White Papers Gartner, Ziff Davis etc.
• Google
• PoLP Principle of Least Privilege
• Six Sigma Quality Management
• DMZ Sandboxes
• GFI LanGuard
• Snort IDS/IPS
• Ethereal or WireShark Network Protocol Analyzer
• Industry Application:
• Government
• Commercial
• Education
• Aero Space
• Manufacturing
• Banking
• Defense
• Automotive
• Additional Training:
• Microsoft
• Cisco
• Novell
• EC-Council
• Dale Carnegie
• Anthony Robbins
• Confidential

Information Technology Manager

• Responsible for all IT operations in the Michigan-Kentucky region, which consisted of eight regional subsidiaries.
• Part of the senior executive staff responsible for creating the strategic business plan and growth strategy, profit and loss, creating service offerings and delivery models, establishing strategic partnerships and building the operating structure.
• Produced the annual IT budget, approved IT purchases, negotiated contracts saving Gross revenue and improving Net gain.
• Directed IT teams in completing several extensive projects including the development and implementation of an enterprise data warehouse, customized web applications and enhancements to existing enterprise data warehouse functionality.
• Designed and smoothly integrated Unix SCO , Novell NDS and Microsoft Active Directory networks.
• Effectively consolidated multi-domain networks into a single, homogenous domain.
• Advised and ensured on delivery of projects into production with a focus on solution.
• Defined, established and installed AT T teleconferencing capabilities at Headquarters and all subsidiaries.
• Trained sales team on all technology necessary to improve and increase company sales.
• Developed a scalable, secure, and reliable computer environment with a disaster recovery and backup solution.
• Traveled domestically to set up data centers and train both IT support staff and end-users.

Confidential

Senior Systems Engineer

• Responsible for all 400 Microsoft Servers worldwide.
• Managed the SAN implementations with Brocade Fiber Optic switches and EMC Symmetric Servers. Implemented Load Balancing with cluster Servers configuration. Improved systems up time to 99.999
• Remote administration using Remote Desktop, Laplink, PC Anywhere, Compaq Remote Insight, HP Openview and IBM Tivoli.
• Project lead on plant upgrades and infrastructure.

Confidential

Senior Systems Engineer

• Responsible for Test Lab and corporations' pre-production hardware and software. Created staging environments. Evaluated various technical schemes for compatibility and feasibility into the production network.
• Gathered white paper reports from Gardner, Meta Group, Ziff Davis, etc and presented findings and recommendations to the upper level management on new technology.
• Migrated AAA from a Novell 3.12 network to a pure Windows NT 4.0 TCP/IP network.
• Planned and coordinated the consolidation of 1,200 systems into 600 systems within 12 months, reducing footprint, environment, infrastructure, and support and resource costs by 80 .
• Created and implemented a common office environment and provided Microsoft administrative support for 4900 users and 600 Servers.
• Imaged and restored images of Servers-Workstations with ImageCast and Norton Ghost. Back-up strategies using Acronis and Backup Exec.
• Created a staging pre-production environment for hardware and software testing and implementation before introducing into the production environment.
• Implemented the converting over of 300 sales agents from mainframe terminals to a central located Citrix Metaframe farm.

Confidential

District Systems Engineer

• Managed the day-to-day operation for the district-wide LAN/WAN.
• Troubleshoot cabling and connectivity issues for all 13 schools and the Board of Education Building.
• Setup, installed and supported library automation servers in all schools.
• Build, setup, configured and installed the call detail recording and tracking system in all schools.
• Implemented classroom security using hardware and software sniffers. Utilized various anti virus, user and group policies, usage control programs such as FoolProof and prosecution methodologies.
• Responsible for all hardware break and fix, upgrades, and configurations district wide.
• Configured and provided access to the IBM AS/400 server.