Network System Administrator Resume

PROFESSIONAL EXPERIENCE

Network System Administrator

Confidential

Responsibilities:

Create, escalate and troubleshoot and resolve tickets (ICMs) and in TFS.
Execute tasks for Azure to create storage accounts, certificates, roles and instances and others.
Monitor deployment, getting logs, adding role users and MDS accounts in Jarvis.
Run SQL deployment and check status of teh deployment progress in XTS.
Mitigate, resolve deployment incident and retry, skip and start SQL deployment in WADI dashboard.
Access JIT portal and get permission to access sources like SecretStore, ACIS and others.
Upgrade network by conferring with vendors; developing, testing and evaluating.
Act as escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue - resolution scores by providing excellent service to internal and external customers.
Rectify many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing.

QA Engineer

Confidential

Responsibilities:

Wrote test plans, executed test cases for Windows mobile devices
Installed apps on iOS, Android and Windows devices to run teh testing and finding bugs.
Performed black box, integration and regression testing to certify teh app stability and usability.
Ran manual and an ad hoc testing, tracked and reported bugs using TFS, SMP and WCCT tools.
Tested connectivity and network/wifi signal of platforms and reported connection status.
Analyzed data, implemented requested changes, provided, edited, and improved quality.
Tested UI and web apps for functionality, validation, compatibility, interaction, usability.

IT Support

Confidential

Responsibilities:

Installed and maintained computers network, printers and other peripheral equipment.
Troubleshoot and configure access point, Cisco routers and switches.
Assisted configuring network protocols (OSPF, EIGRP, RIP, ACLs).
Assisted configuring DHCP/DNS and troubleshoot LAN/WAN/Wireless issues.
Prepare and upheld procedures for logging, reporting, and statistically monitoring PC performance.
Assisted in developing long-term strategies and capacity planning for meeting future needs.
Diagnosed and resolved technical hardware and software issues.

TECHNICAL SKILLS

LAN/WAN/NOC Administration Network protocols and security (OSPF, EIGRP, RIP, ACLs)

DCHP, DNS, WAN/LAN and VLAN PING, TELNET, TRACEOUT and TRACERT

SQL, UNIX/LINUX and Active Directory TFS, VSO, Excel, Word, PowerPoint, Outlook

SQA Testing & agile methodologies Test Plans, cases & processes functional requirements

Microsoft Azure, PowerShell and CMD Workflow Planning/Technical Support