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Help Desk Resume Profile

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Summary

  • Over 11 years of experience with Windows Systems, Server Administration in a Data center Infrastructure environments
  • Over 7 years of experience in Managing VM's and ESXi hosts using Vmware Vsphere Client with knowledge of ESX VMotion, HA, DRS
  • Over 11 years of experience with commissioning of Cisco equipment.
  • 7 years' experience in P2V Migration using VMware Converter and using Templates and convert them into VM's
  • Upgrade ESXi from 3.0/4.0/4.1/5/5.5
  • Migrate VM's from one ESX host to another and Migrate VM's from one data store to another.
  • Remediate patches to ESXi hosts using update manager
  • Proven expertise with exceptional communication skills and ability to increase reliability, maximize productivity and maintain QOS
  • Dealing with OS installs and Hardware troubleshooting and installation on HP DL380 and Dell Edge Servers.

Experience:

Confidential

  • Setup ESX Host in DMZ and Prod alongside OVF based VM deployments and adding them into the VM Farm on physical hosts and updating/patching ESX versions where required
  • Firmware and Chassis upgrades HP Based
  • Knowledge and implementation of VMWare DRS Distributed Resource Scheduler and utilizing other resourceful VM Tools like V-Motion, V-Center Converter
  • Utilizing VM templates and resource monitoring, Data and storage migration utilizing v-motion
  • Experience with Windows 2003, 2008 and/or 2012, 2008 server Active Directory administration GPOs
  • Working on creating, removal of Forward, reverse lookup zones A Records, etc and conditional forwarders on DNS server as necessary and DHCP Scope setup for network team as per requirement.
  • Working on installation and decommissioning along with cabling of any relative equipment within Data center.
  • Network printer troubleshooting on HP, Xerox and Zebra Printers
  • Physical Appliance deployment along with basic configuration of F5, Cisco Catalyst Switches, Sun Oracle servers and Orange devices Involved in Hardware support when needed
  • Cisco Nexus Switch Deployment and working on Fiber Core Fibre cable splicing
  • Working on Emerson UPS Configuration from Basic up to Administration Level and working on Liebert HVAC installs for the Data center.
  • IP Telephony Project deployment Cisco based
  • Working with AS400 Tapes with basic knowledge of tape insertion for assisting mainframe team with getting ready for backups.
  • Capture WIM file for Physical server builds and deploying OS on Physicals using WIM files
  • Symantec deployment rollout of agents and assisting with deployment issues on 2003 servers facing deployment issues along with Sophos Removal.
  • Rack Commission/Decom and working with upgrading/downgrading of parts on HP Proliant servers
  • Configuring iLOs for physicals along with failover power redundancy tests performance when required
  • Physical cabling/tracing/removal of ports from patch panels to switches/routers
  • Knowledge of HP Systems Insight Manager and HOBBIT used for monitoring server environment.
  • Assisting in troubleshooting performance or other related issues for 3rd Party softwares for migrated apps from older servers to 2012 servers.
  • Providing hardware support to UNIX team and providing Hardware support on devices inside Data Center
  • Follow incident and change management processes assigned on daily basis to troubleshoot various issues.

Confidential

  • Installing/patching ESXi on physical hosts and updating ESX versions where required
  • Utilizing VM templates and resource monitoring, Data and storage migration utilizing v-motion
  • Utilizing load balancing and patching VMware hosts using VMware update manager
  • GRID computing deployment HP Blade servers 3 Node based cluster
  • Working with EMC Storage, Cisco Routers and Switches, HP Dell Servers
  • Physical Architecture setup for Citrix Xen Servers
  • Implementation of VMWare DRS Distributed Resource Scheduler
  • Utilizing VM Tools like V-Motion, V-Center Converter
  • Domain controller Administration tasks, creating OU, create modify troubleshoot GPOs
  • Windows servers 2003 and 2008 physical and virtual Data Center and MSC clusters deployment
  • Working on deploying Data Center Failover Clusters 2 Nodes and 3 Nodes
  • Confidential
  • System and Network Administration, Windows Server 2003 Active Directory and Macintosh OSX Server
  • VPN, Firewall, Cisco Routers and Switches Configuration Upgrade and Installation .
  • Horizontal and Vertical Cabling STP,UTP and Fiber-Optic .

Confidential

  • Mac OS X Server Xserve and G4 Windows Server 2003 System and Network Administration,
  • User and Application Support, Back Up, Web Internal and External
  • Help Desk Remedy, Troubleshooting and repair Macintosh and PC Computers ,
  • Security Sonicwall VPN , Cabling Horizontal and vertical, Fiber-Optic Single and Multimode ,
  • Cisco Catalyst 2950 Series Switches and Cisco 2800 Series Router Support Configuration Upgrade and Installation .

Confidential

Help Desk, Troubleshooting connectivity issues on campus, Configuration and Installation of Cisco Switches, Wireles Lan Access points and Bridges- Cisco Aironet

Confidential

Setup and Maintenance Software and Hardware of Automated and Hand feed Pres Equipment-ISO9002

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