Help Desk Resume Profile
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Summary
- Over 11 years of experience with Windows Systems, Server Administration in a Data center Infrastructure environments
- Over 7 years of experience in Managing VM's and ESXi hosts using Vmware Vsphere Client with knowledge of ESX VMotion, HA, DRS
- Over 11 years of experience with commissioning of Cisco equipment.
- 7 years' experience in P2V Migration using VMware Converter and using Templates and convert them into VM's
- Upgrade ESXi from 3.0/4.0/4.1/5/5.5
- Migrate VM's from one ESX host to another and Migrate VM's from one data store to another.
- Remediate patches to ESXi hosts using update manager
- Proven expertise with exceptional communication skills and ability to increase reliability, maximize productivity and maintain QOS
- Dealing with OS installs and Hardware troubleshooting and installation on HP DL380 and Dell Edge Servers.
Experience:
Confidential
- Setup ESX Host in DMZ and Prod alongside OVF based VM deployments and adding them into the VM Farm on physical hosts and updating/patching ESX versions where required
- Firmware and Chassis upgrades HP Based
- Knowledge and implementation of VMWare DRS Distributed Resource Scheduler and utilizing other resourceful VM Tools like V-Motion, V-Center Converter
- Utilizing VM templates and resource monitoring, Data and storage migration utilizing v-motion
- Experience with Windows 2003, 2008 and/or 2012, 2008 server Active Directory administration GPOs
- Working on creating, removal of Forward, reverse lookup zones A Records, etc and conditional forwarders on DNS server as necessary and DHCP Scope setup for network team as per requirement.
- Working on installation and decommissioning along with cabling of any relative equipment within Data center.
- Network printer troubleshooting on HP, Xerox and Zebra Printers
- Physical Appliance deployment along with basic configuration of F5, Cisco Catalyst Switches, Sun Oracle servers and Orange devices Involved in Hardware support when needed
- Cisco Nexus Switch Deployment and working on Fiber Core Fibre cable splicing
- Working on Emerson UPS Configuration from Basic up to Administration Level and working on Liebert HVAC installs for the Data center.
- IP Telephony Project deployment Cisco based
- Working with AS400 Tapes with basic knowledge of tape insertion for assisting mainframe team with getting ready for backups.
- Capture WIM file for Physical server builds and deploying OS on Physicals using WIM files
- Symantec deployment rollout of agents and assisting with deployment issues on 2003 servers facing deployment issues along with Sophos Removal.
- Rack Commission/Decom and working with upgrading/downgrading of parts on HP Proliant servers
- Configuring iLOs for physicals along with failover power redundancy tests performance when required
- Physical cabling/tracing/removal of ports from patch panels to switches/routers
- Knowledge of HP Systems Insight Manager and HOBBIT used for monitoring server environment.
- Assisting in troubleshooting performance or other related issues for 3rd Party softwares for migrated apps from older servers to 2012 servers.
- Providing hardware support to UNIX team and providing Hardware support on devices inside Data Center
- Follow incident and change management processes assigned on daily basis to troubleshoot various issues.
Confidential
- Installing/patching ESXi on physical hosts and updating ESX versions where required
- Utilizing VM templates and resource monitoring, Data and storage migration utilizing v-motion
- Utilizing load balancing and patching VMware hosts using VMware update manager
- GRID computing deployment HP Blade servers 3 Node based cluster
- Working with EMC Storage, Cisco Routers and Switches, HP Dell Servers
- Physical Architecture setup for Citrix Xen Servers
- Implementation of VMWare DRS Distributed Resource Scheduler
- Utilizing VM Tools like V-Motion, V-Center Converter
- Domain controller Administration tasks, creating OU, create modify troubleshoot GPOs
- Windows servers 2003 and 2008 physical and virtual Data Center and MSC clusters deployment
- Working on deploying Data Center Failover Clusters 2 Nodes and 3 Nodes
- Confidential
- System and Network Administration, Windows Server 2003 Active Directory and Macintosh OSX Server
- VPN, Firewall, Cisco Routers and Switches Configuration Upgrade and Installation .
- Horizontal and Vertical Cabling STP,UTP and Fiber-Optic .
Confidential
- Mac OS X Server Xserve and G4 Windows Server 2003 System and Network Administration,
- User and Application Support, Back Up, Web Internal and External
- Help Desk Remedy, Troubleshooting and repair Macintosh and PC Computers ,
- Security Sonicwall VPN , Cabling Horizontal and vertical, Fiber-Optic Single and Multimode ,
- Cisco Catalyst 2950 Series Switches and Cisco 2800 Series Router Support Configuration Upgrade and Installation .
Confidential
Help Desk, Troubleshooting connectivity issues on campus, Configuration and Installation of Cisco Switches, Wireles Lan Access points and Bridges- Cisco Aironet
Confidential
Setup and Maintenance Software and Hardware of Automated and Hand feed Pres Equipment-ISO9002