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Lan/wan Professional Contractor Resume

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SUMMARY:

  • IT Professional with over 5 years of experience in escalation support/ticket resolution, task management, service requests, implementation, and troubleshooting network technologies and proficiency in routing, switching, security, voice, wireless and data center technologies.

TECHNICAL SKILLS:

Routing/Switching Technologies: Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus, Juniper, Citrix, H3C and HP Routers & Switches, WAN, LAN, TCP/IP, Cisco IOS, Spanning Tree Protocol, BPDU, CDP, ACL, NAT, PAT, RIP, RIPv2, OSPF, OSPFv3, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, VXLANs, Multicast routing, HSRP, SVI, CEF, Etherchannel, Portfast, VSS, VPC.

Security/Firewalls Technologies: Cisco Security Manager Suite, Cisco ASA 5500 series firewalls, Cisco FWSM, Cisco IPS/IDS, Cisco ACS, Advanced Firewall Manager (AFM), Cisco ASA 1000V cloud firewall, Checkpoint Firewall, Juniper SRX series, Palo Alto, AAA, TACACS+, RADIUS, SSH, VPN, IPSec, SSL/IPSec, Data Loss Prevention, Data Management Zone, Pretty Good Protection (PGP), Public Key Infrastructure (PKI), Internet Key Exchange Policy, Port Security, MAC Address Filtering.

Wireless/Voice Technologies: Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, Aironet, HP MSM 760 WC, Bluetooth, Avaya, AURA - Voice Over Internet Protocol (VoIP), VoIP/SIP, CUCM, UCCM, UCCX, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE, MMDS, LMDS, CCK, DSSS.

Monitoring/Data Center Technologies/APPS: Wireshark, Remedy, Cacti, Nagios, Solarwinds, Cisco Security Manager Suite, Sniffer, Ethereal, Orion - VMWare, F5 Big-IP LB (GTM/LTM), Citrix Netscaler, Cisco AnyConnect VPN mtg, Cisco Prime, Cisco IPS/IDS, Meraki Cloud-Based - Splunk, SNMPv2c, SNMPv3, DNS, DHCP, FTP, HTTP(S), SMTP, tunneling protocols, PTP, SFTP, RDP.

Other Technologies: OS Skills Cisco IOS, Web Interface, TCP.IP, Subnetting, 802.11 wireless, hardware/software repairs and troubleshooting, backup/restore; Operating Systems Windows 7.

PROFESSIONAL EXPERIENCE:

Confidential

LAN/WAN Professional Contractor

Responsibilities:

  • Member of a team of professionals responsible for escalation support/ticket resolution, implementations, configurations, and troubleshooting in an enterprise LAN/WAN environment for datacenters, corporate, and branch offices.
  • Specific Technologies handled include but not limited to Cisco ISRs/ASRs; Cisco Catalyst/Nexus Switches Cisco ASAs; Juniper EXs; F5 Big-IP Version 11.6.0; Cisco Unified Communications Manager Express Version; Cisco Unity Express Versions; Cisco Wireless LAN Controller; Cisco Aironet 11x Access Points; Palo Alto (PAN) Firewalls, Nagios, Solar Winds Orion, Cacti, Wireshark.

Confidential

Onsite Engineer

Responsibilities:

  • Member of a team of professionals responsible for tier 1/2 escalation support/ticket resolution, administration/service requests, configurations, and troubleshooting in an enterprise LAN/WAN environment for datacenters, corporate, and WAN links.
  • Technologies in network environment include but not limited to routers, switches, security firewalls, voice, wireless and related technologies along with various server/application administration, system reimaging, and remote setup.

Confidential

Onsite Technician

Responsibilities:

  • Responsible for installation, software updates, repairs, maintenance, troubleshooting, administration, support, and vendor/client coordination for Confidential’s personal laptop and desktop systems.

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