SUMMARY

• To obtain a full time challenging position that utilizes my experience with software packaging using traditional MSI or AppV Packaging, Software Deployment and/or as a System Administrator Engineer.

PROFESSIONAL EXPERIENCE

System Engineer

Confidential - Irvine, CA

Responsibilities:

• Develop and maintain Windows images using MDT and OSD.
• Gather and upload USMT profile and migrate to the new Windows environment (completed project for windows 8.1) Currently working on Windows 10 images with different application layers based on user profiles
• Develop and maintain task sequences with deploying different Operation Systems and Hardware model.
• Develop monthly patching packages and deploy in phases with RFC approval process.
• Develop and certify new laptop models, automated driver package and update task sequences
• Develop and maintain Sierra Upgrade using JAMF software server
• Develop and maintain application policies using Casper Suite System
• Managing Microsoft SCCM deployment including imaging, software and patches in a large-scale global environment.
• Continually looking for ways to optimize and streamline software deployment process in order to ensure a smooth delivery to all clients.
• Generating report and communicate deployment status to business sponsor.
• Providing third level infrastructure support tickets from Helpdesk.
• Creating Microsoft Windows Installer packages using Wise Package Studio, Flexera
• Build packaging environment for AppV version 5.x
• Developed organizational units in Active Directory (AD) and managed user security with group policies.
• Maintained user, group, and computer accounts.
• Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise
• Support Anti-virus system and remediate effected clients
• Interact with clients and resolve service issues based on support ticket system (Cherwell)

System Engineer Specialist

Confidential, Costa Mesa, CA

Responsibilities:

• Develop and managing AppV/sequencing/streaming packages using sequencer 4.0 to 5.1 for XP, Windows 7 32bit and 64bit, Windows 10 32 and 64bit, and Citrix platforms
• Installation/Configuration Flexera AdminStudio environment 2015, 2014, 2013R2
• Design and implement packaging process from discovery phases, prioritizing, requirement gathering, packaging, UAT, Uninstall, Upgrade, patching…
• Support training and develop processes and guidelines for application assessment, packaging, QA/UAT, Pilot, and Deployment
• Provide guidance and develop processes and guidelines for patching
• Managing Microsoft SCCM deployments in a large-scale global environment of 13,000+ users.
• Configure and maintain deployment tool (SCCM 2012)
• Develop and maintain virtual machine using VMware and HyperV
• Support Kronos and Insurance portal physical and virtual servers
• Design and document system infrastructure environment and submit BOM for budget approval
• Windows Server 2003, 2008, 2012 Application Support using various system tools (SSL, TLS, Replication, SCOM, Orchestra Runbook, Rapid 7 scan, SCCM, Trend Micro...)
• Install and Configure IIS servers for internal developed web application and third party application.
• Work with various technical teams and vendors to implement all phases of the project’s life cycle

Packaging and Deployment Technical Lead

Confidential, Irvine, CA

Responsibilities:

• Develop processes and guidelines for application assessment, packaging, QA/UAT, Pilot, and Deployment
• Develop processes and guidelines for patching
• Configure and maintain deployment tool (LANDesk and Altiris)
• Configure and maintain packaging environment (Wise Package Studio)
• Create Window Installer software packages using Wise
• Recently implement Altiris CMS as a main imaging, deployment tool and Patch Management.
• Use a variety of tools to capture/edit files, registry keys, substitution, and creation of custom actions.
• Create and deploy updates and security patches to base OS, drivers, and core application suite.
• Created software scripts for logging and error checking of software distribution process.
• Problem solving including diagnosing application compatibility using Conflict Manager and various tools.
• Develop and maintain virtual machine.

Packaging Technical Lead, Contractor

Confidential - El Segundo, CA

Responsibilities:

• Participate in all phases of the project’s life cycle.
• Create Window Installer software packages using Wise, InstallShield, Rapid Installer, and Walls.
• Setup and manage conflict manager database.
• Create, manage, and upgrade complex legacy and in-house applications using Wise Package Studio 5.1 and various packaging/debugging tools.
• Develop using VBScripts to handle outstanding errors and custom issues.
• Assist in managing and maintaining Desktop Management servers.
• Assist in the deployment of networking products such as Cisco IP/TV and Cisco VPN.
• Setup and manage Altiris Client/Server and Deployment Solutions.
• Supervise a team of developers to package application using Windows Installer technology.
• Utilized Desktop Management (Altiris NS and DS) tools remotely to deploy applications enterprise-wide.

Wise Packaging Technical Lead and Manager Assistant, Contractor

Confidential, Irwindale, CA

Responsibilities:

• Work effectively with SCE Engineers to establish the packaging project’s life cycle.
• Develop and document Packaging and QA processes.
• Setup and manage the infrastructure and work flow for each project phase.
• Package applications using Wise Package Studio 3.2 and 4.0 and related tools.
• Providing technical assistance to a team of 10 packagers.
• Integrate applications installation, upgrades, patches, and uninstall applications via Tivoli, Altiris (Altiris Express Migration Toolkit), Altiris Notification Server, SMS.
• Setup and control weekly meeting to share knowledge and prioritize tasks.
• Setup program for transfer knowledge to SCE employees.
• Responsible of Conflict Manager database and resolution of conflict issues.
• Perform most of the tasks mention below.
• Created VB applications to automate daily progress reports.

System Engineer, Contractor

Confidential, Anaheim Hills, CA

Responsibilities:

• Create MSI Software packages using Walls and different Window Installer tools.
• Develop, modify, or troubleshoot vendor’s existing application to allow the installation of the application in a Multi-OS environment (Win9X, NT, W2K), with no user interaction.
• Set permissions, evaluate all registry keys, perform file/reg. key substitution, create custom actions
• Design the MSI applications to be installed via CDs, Server, or Tivoli.
• Test MSI applications on national desktop images.
• Review the MSI’s structure including features, components, and shortcuts.
• Write detail reports for every application include testing procedures from different scenarios.

Application Developer

Confidential, Irvine, CA

Responsibilities:

• Work with a team of developers building professional B2B applications.
• Review the use cases and create User Interface/Prototypes using HTML/DHTML/CSS/graphic tools
• Code using Javasript, ASP, HTML, XML/XSLT, HTC, DOM… to develop specifications.
• Help building website contents using various graphic software web development tools.
• Setup, troubleshooting, tuning and maintaining NT based web servers.
• Work with SQL, Client and Server-side Web development.
• Use tools and protocols such as HTML, XML, DHTML, DreamWeaver, JavaScript, ASP, Web-Database interfacing, ODBC, FrontPage or other editors.
• Write code using relational databases, SQL, and Object Oriented Development.
• Develop applications utilizing Microsoft IIS and NT for Internet and Intranet applications.
• Test applications on Windows 95/98/NT/2000, SQL, IIS, IE/Netscape and write bug reports

Information Technician/Computer Teacher/Webmaster

Confidential, Newport Beach, CA.

Responsibilities:

• Teach all elementary levels from Kindergarten thru 6th in computer skills
• Introduce upper level students (grade 4, 5, 6) to creating personal websites using Frontpage, Netscape Composer, HTML and Image Composer.
• Build and maintain school website using HTML, Javascript, and various image editing software.
• Maintain LAN servers running Windows NT.
• Provide technical support to staff over the phone or coming to site
• Operate, diagnose and repair computer, and other equipment used in establishing a digital school.
• Prepare information and data for dissemination.
• Information technology operation and maintenance PC and Mac platforms.
• Assist instructor with teaching students the use of various software packages.