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It Manager Resume

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Edison, NJ

SUMMARY

  • Extensive experience leading information technology systems, operations, development, and infrastructure with proven ability to strategize and implement improvements to managed 3rd party service contracts, reduce costs, and maintain 99.99% system uptime.
  • Demonstrated leadership and strong team building abilities to foster personal independence within cohesive, productive team - centered, customer-focused environment.
  • Proven ability to think strategically, identify problems, develop practical solutions, and manage solution implementation to improve systems performance
  • Excellent written communication and verbal presentation skills to TEMPeffectively convey complex technical information to audiences from diverse backgrounds

TECHNICAL SKILLS

Security: IDS, IPS, Trend Micro anti-virus, FortiGate firewalls, FortiMail e-mail gateway

Networking: Windows Active Directory, TCP/IP, LAN/WAN, VoIP, SSL, SMTP, IPSEC, DNS, NFS, SMS, VPN

Programming Languages: Microsoft .Net (ASP, C#, and VB), PHP, VBScript, JavaScript, CSS, HTML

Operating Systems: Windows Server 2008/2003, Windows 8/7, Ubuntu

Software: Microsoft Word, Excel, PowerPoint, Outlook, Access, SQL Server, MySQL, VMware

Hardware: Dell PowerEdge Servers, HP ProLiant Rack Servers, HP Blade Servers, Dell and HP Desktops and laptops.

PROFESSIONAL EXPERIENCE

IT Manager

Confidential, Edison, NJ

Responsibilities:

  • Manage teh information technology department. Oversee all computer operating systems, desktop applications, and hardware. Lead vendor outsourcing and equipment procurement. Implement and maintain policies and goals dat support teh organization's global IT needs. Ensure proper functioning of teh information processing systems and perform necessary upgrades. Help business operations groups utilize information systems to improve their efficiency. Analyze, organize, prioritize and resolve issues within established time frames. Research and recommend innovative, and where possible, automated approaches for system administration tasks.
  • Implemented and Managed projects to roll out proprietary EDI interface system at domestic and international third party logistics vendors.

Confidential

AmazonAvenel, NJ

Responsibilities:

  • Maintain a thorough understanding of all aspects of production.
  • Adhere to strict safety, quality, and production standards. Unload trucks, manually sort packages, scan packages, split package streams off conveyor belts.
  • Build pallets, wrap pallets, finalize pallets for transportation, transport pallets with pallet jack, prepare new pallets for packages.
  • Trained other associates on special sort center to sort center package processing flow.

information Technology Director

Confidential,New Providence, NJ

Responsibilities:

  • Established enterprise security program to adhere with stringent Payment Card Industry Data Security Standard (PCI DSS) requirements resulting in 100% compliance.
  • Led project to migrate data center to new location on time, within budget, and with no down time for end users. Project resulted in improved technical expansion capabilities.
  • Created project to migrate from a single Cisco firewall to a high-availability Fortinet firewall architecture, aligning teh network systems with corporate security strategy.
  • Orchestrated project as part of IT roadmap to convert Windows Servers to a virtual enterprise-level environment running on VMware. Project included upgrade of a Microsoft Exchange Server e-mail server. Negotiated with vendor to reduce costs by $10,000. Monitored vendor performance throughout project to ensure adherence to service agreement, cost, and deadline.
  • Partnered with third party vendor to develop and implement new data backup system. Project involved installing a server running Veeam software to perform daily backups to both a local NAS and off-site storage using Amazon AWS S3.
  • Developed EDI application to transmit, receive, create, and import files in a proprietary format used by business partners.
  • Built and managed vendor relationships to successfully negotiate discounts resulting in 25% reduction in routine purchases of hardware, software, supplies, and peripherals.
  • Saved over $2,500 in annual operating costs by in-housing corporate website development and management. Maintained 99.99% system uptime by utilizing high-availability virtualization technology and redundant firewalls.

SYSTEMS ANALYST / PROGRAMMER

Confidential,Indianapolis, IN

Responsibilities:

  • Lead analyst on project to map X12 EDI transactions (835 and 837) to standard internal format. Prepared mapping documents.
  • Experience with HIPAA Privacy Rules.
  • Designed inventory system using Microsoft Access to improve hardware tracking capabilities for shipping department.
  • Developed and upgraded encryption / decryption print application to improve document security and maintain patient confidentially for use by more TEMPthan 100 healthcare billing companies submitting healthcare claims electronically to insurance providers.

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