Iis Engineer - System Support Analyst Resume
SUMMARY:
- Overall 13 years of experience in IT
- Lead and collaborate wif internationally based teams wif consummate professionalism and personal excellence.
- Demonstrate expert noledge of (IIS 6.0/7.x/8.x) ASP.NET Web Services on Windows Environments.
- Configure and manage IIS Web Server farms using load balancers.
- Administrate IIS and Windows for a worldwide consumer products company wif 1400 internet and 400 intranet sites.
- Support the Confidential of PA Unemployment Compensation System.
- Collaborate on multiple engineering and integration projects involved wif planning and leading teams in meeting strict deadlines.
- Design, integrate, and troubleshoot complex business solutions dat move a client from Design to Production stages.
- Administrate and develop policy IT wif evidence of rapid promotions.
- Utilize practical noledge of systems and equipment.
TECHNICAL SKILLS
Operating Systems: Windows 2000 / 2003 / 2008 / 2012
Database: MS SQL 2005 / 2008 / 2012
Tools & Utilities: IP Monitor, Load Balancing F5, OpenSSL, BMC Patrol, Sitescope, Tivoli, Remedy System, Starteam, TFS, Source Safe, 2015 Visual Studio, Webmin, Plesk, Log Parser Studio, Powershell, Sysinternal tools, Filemon, Regmon, Crystal Reports, Status Cake, Google Search Appliance, Urchin, InstallXpress, CA DSM, Siteminder, Orchestrator, Venafi, Anthill Pro.
PROFESSIONAL EXPERIENCE
Confidential
IIS Engineer - System Support Analyst
Responsibilities:
- Migrate intranet applications to IIS 8.5 and troubleshoot issues.
- Provide support to build, deploy, and configure applications.
- Review environments and recommend resolutions for hosting issues.
- Optimize application and server performance.
- Investigate and resolve various issues related to the environment.
- Perform DNS management, SSL certification management and troubleshooting authentication issues.
Confidential, Richmond, VA
IIS Engineer
Responsibilities:
- Migrate legacy intranet applications to IIS 8.5 and troubleshoot issues.
- Provide support to build, deploy, and configure applications.
- Review environments and recommend resolutions for hosting issues.
- Optimize application and server performance.
- Investigate and resolve various issues related to the MSPaaS environment.
- Perform DNS management, SSL certification management and troubleshooting authentication issues.
Confidential, Pennington, NJ
IIS Engineer
Responsibilities:
- Integrate applications in a large scale environment and troubleshoot issues.
- Provide support to build, deploy and configure applications in the Dev environment.
- Upgrade and deploy packages using automation tools.
Confidential, Mt. Olive, NJ
IIS Engineer
Responsibilities:
- Migrate and Integrate legacy applications from IIS 6 to IIS 7.5.
- Collaborate in project and product life cycle & implement on various environments (Dev/Stage/Prod).
- Provide support to build, deploy, and configure applications on Production Data Centers.
- Develop and document troubleshooting and procedural guides for helpdesk team.
- Troubleshoot 3rd level production application issues.
- Create, configure, manage, and deploy IIS 6/7/7.5/8.0 websites.
- Perform DNS management, SSL certification management, and troubleshoot hosting issues.
- Participate in capacity planning analysis to maintain high available and stable production environment.
- Troubleshoot IIS 6.0, 7.5, & 8.0, Database connectivity issues wif Active Directory, component services, and ASP.Net applications for correct settings enabled in servers.
- Submit change requests for off-loading SSL certificates, firewall, and load balancing modifications.
- Lead technical application reviews along wif business and other technology partners to understand dependencies and new requirements.
- Conduct daily maintenance on the web servers and monitoring CPU, disk, and user utilization.
- Set up security access on all the web servers which are hosted on a VM Ware environment.
- Manage Active Directory Users & Other Resource objects.
- Administrate virtual memory for Sitefinity, DotNetNuke, and RedDot CMS sites.
Environment: Windows 2003/2008/2012 Server, IIS (6.0, 7.5, 8.0), LAMP, MS SQL 2005 / 2008 / 2012
Confidential
IIS Engineer
Responsibilities:
- Install, configure, and troubleshoot .Net applications and web services.
- Manage project and product life cycle by implementing and configuring of Environments (DEV/QA/PROD) for the Release integration.
- Collaborate in System Configuration Management, Change Management, and Release Management Activities for Tier2 and Tier3 applications.
- Administrate and configure Windows OS, IIS and Microsoft Dot Net Framework Servers.
- Participate in technical and product profile reviews along wif business and other technology partners to understand dependencies and new requirements.
- Provide support to build, deploy, and configure applications on Production Data Centers.
- Document deployment guides and procedures for operations team.
- Troubleshoot 3rd level production application issues.
- Lead an international team of off-shore members for the project and product life cycle.
- Perform daily maintenance on the servers and monitoring CPU, disk and network utilization.
- Install & configure Siteminder agents on reverse proxy Apache web servers.
- Engineer products deployed across the development and production environments.
- Assist wif the administration of OFAC Prime Asscociates Software and Qlickview.
Environment: Windows 2003/2008 Server, IIS (6.0, 7.5)
Confidential
IIS Engineer
Responsibilities:
- Manage the administration of IIS, FTP, Ipswitch MoveIt and Orsyp Dollar Universe.
- Collaborate to modernization the PA Unemployment Compensation System.
- Assist in the creation and management of the IIS/FTP enterprise infrastructure.
- Plan and implement disaster recovery and resolve web architectural issues.
- Coordinate the install, monitor requirements and server configuration of IIS.
- Customize IIS configurations to meet project requirements.
- Establish and maintain enterprise level IIS standards.
- Deploy and test application code.
- Develop and implement IIS configurations settings as needed including ARR.
Environment: Windows 2003/2008 Server, IIS (6.0, 7.5)
Confidential
Web Applications Developer
Responsibilities:
- Collaborate wif stakeholders to gather application requirements.
- Develop, maintain, and enhance .Net web applications and SQL stored procedures.
- Deploy websites to Dev/Uat/Prod.
- Create flow charts, use cases, and architectural diagrams using Microsoft Visio.
- Perform tests according to accepted standards and procedures for all testing levels including functional, component, integration, system, and regression.
Tools used include: HTML, CSS, XML, XSL, SOAP, ASP 3.0, Transact SQL, Visual Studio 2008, VB.Net, ASP.Net, Crystal Reports (XI/2008), Visual Source Safe, and Team Foundation Server.
Environment: Windows 2003/2008 Server, IIS (6.0, 7.5)
Confidential
Systems Administrator
Responsibilities:
- Administrate the mainframe Tivoli Workload Scheduler, MVS/TSO, JCL and Infoprint.
- Assist wif the administration of the Orsyp Dollar Universe electronic job scheduling system.
- Perform Level 3 performance monitoring using IBM Tivoli Enterprise Console, Tivoli Enterprise Portal and the Tivoli Data Warehouse.
- Perform immediate problem resolution activities and root cause analysis as required.
- Provide computer support services for users and computer operators.
- Create, configure, and troubleshoot scheduled tasks.
Tools used include: Dreamweaver, HTML, CSS, CMS, Active Directory, Access, Excel, SAP