PROFESSIONAL SUMMARY:

• More TEMPthan 8 years of Experience in System Administration. Working Knowledge in windows Server 2003/2008, and 2012 R2. Active Directory, DHCP and DNS server and Managing Windows OS deploying OS, create image and manage HW and SW using SCCM 2012. Windows 10 migration in a multi Domain infrastructure including AD user migrations, Patch management using SCCM and WSUS.
• Working experience installing and troubleshooting windows server 2008 and 2012R2, VMware - Vcenter5, ESX, Deploy LUN, Template and Storage. Manage Virtual Servers and workstation. Strong TCP/IP Knowledge, CISCO Professional; completed extensive study on Networking (CCNA). Worked on Cisco Catalyst 4500E, 3850E and 3650 series switches. Configured VlAN, switch Security and Spanning tree protocol.
• Proficient in OSPF, EIGRP, RIPV2 Routing protocols. Configured and troubleshoot. NAT, PPP, Frame relay. Installed and updated Cisco IOS. Third party software packaging, Image creation and Managing UIU Database. Scripting with PowerShell 3.0-4.0 HTML 5 and JavaScript.

PROFESSIONAL EXPERIENCE:

Confidential

Technical lead/ system engineer

Responsibilities:

• Working on integration project for a newly acquired company by Confidential . Integrating the newly acquired company s IT infatuation and employees in to the company s existing infrastructure. These includes migrating AD accounts, Applications, workstations and Email accounts.
• Scout Build rooms, setup DP servers, configured switches and network configuration for the build room including testing images for the win 10 migration.
• 6000 win7 to win 10 migrations, including USMT backup and restore, Full win7 backup, user AD account migrations.
• Server as a technical lead for Night and day team, providing end client support, SCCM infrastructure support, Manage TS, Driver library and win 10 images.
• Serve as project lead for remote sites, managed Deployment technicians, communicate with APP remediation, exchange, AD migration teams for a successful migration. Provide daily logs and reports for Lead project manager. Schedule and conduct Q&A and Win10 classes for migrated users before and after migration. provide specs and product test for purchases of different IT infrastructure products.

Confidential

Systems Engineer

Responsibilities:

• Install, configure and administer Windows Server 2012. Install and configure SCCM primary site.
• Configure advanced Windows Server 2012 roles and services.
• Maintain existing Windows Server 2008 R2 Branch Office infrastructure configuration.
• Install and configure the Hyper - V Server role.install configure and maintain Hyper-V machines.
• Deploy and manage a server virtualization environment using Microsoft technologies.
• Coordinate Branch Office server hardware, OS and backup software deployment/refreshment projects.
• System Center product knowledge including Data Protection Manager and Virtual Machine Manager. Organize, submit changer management and deploy Microsoft Monthly patch using SCCM.
• Use Windows PowerShell for administering and automating administration of Windows based servers.
• Proficiency using Windows PowerShell to automate the management and configuration of virtual infrastructure environments.
• Troubleshoot network protocols.
• Formulate conclusions about the state of the virtualization environment using a third party.
• Monitoring and reporting tools.
• Develop methodologies and practices to manage and plan system capacity based on projected growth rate to ensure that system performance remains at acceptable levels.
• Develop and execute high availability, disaster recovery and failover technology as it pertains to physical and virtual server environments.
• Implement backup and restore strategies for virtual machines.
• Knowledge of networking technologies used in a virtual environment.
• Deploy server images and templates.
• Knowledge of Microsoft s Distributed File System (DFS).
• Communicate technical procedures and processes to non-technical users.
• Work with teams, vendors and consultants to determine strategy for complex system changes, upgrades and implementations.
• Participate in problem management reporting, resolution and documentation in Change, Asset and Problem Reporting System (CAPRS).
• Develop server configuration, maintenance and operations documentation.

Confidential

System Administrator

Responsibilities:

• Provide COT’s support for different applications. Mange, maintain and update third party and in-house application. Evaluate and recommend fixes and updates to meet Agency standards and security requirements.
• Account management with Active Directory, Apply local and domain range policies using GPO.
• Scripting with PowerShell to Automate tasks. Automation of AD and DHCP tasks.
• Deploy, manage and upgrade virtual machines in a 100% virtualized datacenter in both VMware and Hyper-V
• Web hosting in IIS6, 7, 7.5 and apache. Troubleshoot and administer web servers.
• Manage over 300 network printers, creating print queues, manage drivers and IP addresses.
• Update Printer Firmware’s, security fixes, and Email and LDAP settings. Provide echo friendly print settings in all printers and manage and maintain the print servers.
• Implemented secure printing in different printers using different Autantication methods including but not limited to Government PIV card, Kerberos, Kerberos over SSL and SSL.
• Provide System administration support for DHCP and DNS servers. Manage DHCP and DNS servers.
• Third party (COT’s) application Support for DVMax, VBSMAX, SQBIX and AutoCAD.
• Manage, Configure and deploy virtual servers in VMware VCenter 5.
• Monitor Servers, workstations and applications using Hyena, TEM, Orion, and Scomms.
• Work with different Vendors for application and Hardware support. Test, implement and evaluate changes,
• Create change requests for project and write implementation plan.
• Assist IT security providing information and applying changes to the printer features for security vulnerability and performance.
• Write SOP’s and working procedures, assisted in creating Active role group and provide documentation and procedures for NIH Events management.
• Provide Blackberry and IPhone Support based on government security standard including Exchange enterprise Email. Enterprise Blackberry and IPhone Encryption.

Confidential, Laurel, MD

Network Administrator

Responsibilities:

• Responsible for installing, maintaining and repairing company and multi-vendor systems which include hardware, software and networking products as well as operating systems.
• Installs and optimizes HW/SW/Networking product and configurations at customer sites. Diagnosis and resolve product performance problems. Maintain and manage Network Printers.
• Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance.
• Takes responsibility for potential or desired follow-up services (Sales/Systems Engineering) or problem escalation.
• Perform highest level of proactive account responsibilities. Windows XP and PC hardware imaging and configuring PCs including IMACs.
• Setup laptops, help users logon and work troubleshooting tickets.
• Use SCCM Application Layering Tool for the purpose of providing an automated solution to install and test enterprise end-user applications on newly imaged or replacement machines prior to distributing the machines to the end-users.
• Asset management and tracking.

Confidential, Silver Springs, Maryland

Helpdesk /Network Technician

Responsibilities:

• Provides Tier 2 IT support for all end-users viaonline, in-store, telephone and on-site channels.
• Desktop imaging and deployment, hardware replacement, repair, upgrade and set up new users.
• Manage,configure and setup internal Network, upgrade ISO for routers and switches from vendors.
• Work on different routing protocols, switch configuration, subnettingand applyACL.
• Responsible for providing a written report and documentation on work performed.
• Support the internal users with ticketing system (Remedy).
• Set up, configure and trouble shoot Networked HP and Xerox Printers.
• PerformedSystem supportand trouble shoot a Server based application, active directory, group policy, DNS, DHCP, Outlook setup.
• Filmed,produced, and editedcontent for documentaries, special event coverage, and dignitary meetings.
• Promotednetwork contentwith marketing/ad material; responsible for uploading shows via Company website.
• Manageddigital storage, format conversion, and recordkeeping ofnetwork content.

Confidential, Silver Springs, Maryland

Easy-Tech Resident Technician Help Desk

Responsibilities:

• Installed operating system software and antivirus software, system upgrades and removed viruses on various computers.
• Provide System support in Window based OS (XP, VISTA, and WINDOW 7) and migration to WIN 8.
• Repair Motherboard, cracked screen, internal components, memoryand harddrive upgrade.
• Provided configuration/setup of small networks, as well as network setup consultation for customers.
• Supplied extensive advice about and soldCISCO, NETGEAR, BELIKIN and LINKSYSnetwork equipmentto customers.
• Supported customers and internal-store employees viaonline, in-store and on-site channels.

Confidential

Network Administrator

Responsibilities:

• Design, configure and troubleshoot internal network.
• Package Drivers and third party applications.
• Installed, troubleshoot and maintained network printers.
• Created Images, test images and different applications. Managed encryption server